Compare Creatio vs. Microsoft Dynamics 365 Sales

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At a Glance
Pricing
Ratings
Features
Reviews
Alternatives
Discussions
Media

At a Glance

Creatio

269 reviews

Dynamics 365 Sales

1,587 reviews

Creatio

Small-Business (45.3% of reviews)

Dynamics 365 Sales

Mid-Market (39.3% of reviews)

Creatio

Starting at $25.00 1 user Per Month

Dynamics 365 Sales

$210/month per user

Creatio vs Dynamics 365 Sales

When assessing the two solutions, reviewers found Creatio easier to use, set up, and administer. Reviewers also preferred doing business with Creatio overall.

Reviewers felt that Creatio meets the needs of their business better than Dynamics 365 Sales.
When comparing quality of ongoing product support, reviewers felt that Creatio is the preferred option.
For feature updates and roadmaps, our reviewers preferred the direction of Creatio over Dynamics 365 Sales.

Pricing

Creatio Pricing

Growth

Starting at $25.001 user Per Month

Enterprise

Starting at $55.001 User Per Month

Unlimited

Starting at $85.001 User Per Month

Free Trial

Free Trial1 user

Free Trial

Dynamics 365 Sales Pricing

Dynamics 365 Plan

$210/month per user

Customer Engagement Plan

$115/month per user

Unified Operations Plan

$190/month per user

‐

Free Trial Unavailable

Ratings

Creatio

9.1

Responses: 207

Dynamics 365 Sales

8.1

Responses: 1265

Creatio

9.1

Responses: 208

Dynamics 365 Sales

7.4

Responses: 1269

Creatio

8.3

Responses: 108

Dynamics 365 Sales

7.2

Responses: 390

Creatio

8.5

Responses: 109

Dynamics 365 Sales

7.5

Responses: 382

Creatio

9.2

Responses: 205

Dynamics 365 Sales

7.5

Responses: 1108

Creatio

9.3

Responses: 108

Dynamics 365 Sales

7.8

Responses: 377

Creatio

9.1

Responses: 192

Dynamics 365 Sales

6.3

Responses: 1245

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Reviewers' Company Size

Reviewers of Creatio were most often representing companies in the Small-Business segment, while reviewers for Dynamics 365 Sales were more commonly in the Mid-Market segment.

Creatio

45.3%

Dynamics 365 Sales

31.3%

Creatio

39.6%

Dynamics 365 Sales

39.3%

Creatio

15.1%

Dynamics 365 Sales

29.4%

Reviewers' Industry

Creatio Industry

Information Technology and Services

19.0%

Computer Software

9.7%

Financial Services

5.8%

Banking

4.4%

Telecommunications

3.1%

Other

58.0%

Dynamics 365 Sales Industry

Information Technology and Services

12.7%

Computer Software

8.5%

Retail

3.9%

Marketing and Advertising

3.9%

Financial Services

3.7%

Other

67.3%

Categories

Creatio

Dynamics 365 Sales

Creatio and Dynamics 365 Sales are categorized as Sales Analytics, CRM, and Sales Platforms

Creatio is categorized as Retail Analytics, Workflow Management, Digital Process Automation (DPA), Retail Distributed Order Management Systems, No-Code Development Platforms, Lead Capture, Help Desk, Email Marketing, and Contact Center

Dynamics 365 Sales is categorized as Sales Coaching

Reviews

Tommie M.

Verified User in Information Technology and Services

I have used BPMonline since 2005. When we first started to look for a CRM system, hardly any of the products we looked at had the main feature what we wanted; the ability to view a list of any item or type of object (Customer, Contact, Lead, Opportunity,...

Wyeth J.

Verified User in Biotechnology

Powerful integration wtih Outlook enables users to track email, appointments, tasks, and contacts into the system to be shared with other users. The UI looks very nice with minimal effort and we were able to get the system up and running quickly. We...

Verified User in Construction

entering in contact information was not simple or quick. There was a lag in time for the system to process it and the forms and fields were not straightforward.

Verified User

We have spent US$20k developing this over the past 2yrs. Subscriptions began @ £27.50 and have suddenly jumped to £42.50 per user far from our original budget though now I guess we are committed as they roped us in nicely. Also we constantly get downtime...

Top Alternatives

Creatio Alternatives

Pipedrive

Workbooks

Salesforce Sales Cloud

HubSpot Sales Hub

Dynamics 365 Sales Alternatives

Salesforce Sales Cloud

ActiveCampaign

HubSpot Sales Hub

Zoho

Discussions

Creatio Discussions

what makes bpm'online better than other CRM systems

2 comments

Have to disagree with this one....salesforce EE isn't cheap but it works and works and works. Read more

Creatio has no more discussions with answers

See all discussions

Dynamics 365 Sales Discussions

What is Microsoft Dynamics CRM competitive advantage?

3 comments

Dynamics CRM has the advantage of being a part of Microsoft. Some see that as a pro, others a con. Nonetheless, it is a full featured CRM just like several...Read more

how can i creat a new feild for the contact?

3 comments

you must have the "System customizer" and/or "System Administrator" role, If you do you can Click on the "Form Editor" when you have a contact open, you will...Read more

will microsoft dynamics undergo more repackages

1 comment

They are updating annually their NAV product so I would assume they will be updating their CRM application as well.Read more

See all discussions

Screenshots

Creatio Screenshots