The Blackhawks are cracking down on third-party brokers, auditing ticket sales and refunding those purchased by brokers. Chicago's President of Business Operations Jamie Faulkner said the move was made in an effort to prioritize season-ticket holders over the "casual fan" trying to get in with cheap, last-minute tickets on secondary sites. Faulkner said the club forfeited around $5 million by refunding the brokers' purchases, but that the club will see more correlation between announced attendance numbers and fans actually in the building, as fans that are willing to spend a little more are more likely to actually show up.
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