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We're here for you every step of the way! Our support team is available 7 days a week, ensuring you receive help within a day. No matter what questions or issues you have, we've got your back.

Yes! With our built-in views counter and analytics, keeping an eye on your most popular content is easy. This way, you can always know what your users find most helpful and interesting.

Yes, our plugin is designed to look great and work smoothly on any device, ensuring your knowledge base is accessible and easy to navigate whether your users are on desktops, tablets, or smartphones.

Yes, our Knowledge Base plugin is free and comes with an extensive list of features (link). Additionally, we offer low priced add-ons that provide more advanced capabilities, such as access control.

Absolutely! Our Knowledge Base is super easy to get started with. We've got a straightforward setup wizard that guides you through the initial steps. And if you're into tweaking things to perfection, our configuration tool is just as user-friendly for diving into the finer details.

Our plugin receives new features and improvements monthly. We're committed to making sure your experience is the best it can be, keeping the plugin fresh and up-to-date.

We offer a paid add-on export tool that enables you to back up or export your configuration and articles in either CSV or XML format. Additionally, our import tool assists you in easily adding or updating articles as well. Import and Export Scenarios

We support WPML and Polylang, making your knowledge base globally accessible. Plus, you can customize all frontend labels.

Certainly! With our Access Control manager, you have complete control over who sees what. Whether it's for internal use, VIP clients, or premium content, you can easily manage access to different sections of your knowledge base. Learn More

Yes, indeed! Moving your documentation over to Echo KB is a breeze with our import tools. You can upload CSV files directly or even convert existing posts into articles seamlessly. Learn More