When algorithms fail to account for human nuance

When algorithms fail to account for human nuance

When algorithms fail to account for human nuance
As AI engines are data-driven, relying solely on the tech for travels could risk causing chaos. (AFP/File)
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In Techville, a city celebrated for its cutting-edge technology and forward-thinking ethos, this summer’s tourism scene has turned into an ironic spectacle of overreach and misjudgment. 

Virtua-Explorer, the city’s latest artificial intelligence marvel, is designed to streamline vacation planning and optimize destination choices for citizens. What could possibly go wrong when algorithms are tasked with perfecting leisure?

The city’s bet on AI for tourism optimization was supposed to be a masterstroke. Virtua-Explorer, a sleek AI engine with a penchant for predictive analytics, promised to tailor travel recommendations based on a myriad of factors.

Instead, it has delivered a summer of crowded beaches, overwhelmed islands, and bustling cities, offering a master class in how technology’s pursuit of efficiency can sometimes lead to unintended chaos.

Initially, Virtua-Explorer’s recommendations seemed like a dream come true. It directed Techville’s residents to “hidden gems” abroad, idyllic beach retreats, serene island getaways, and quaint cities, all supposedly free from the scourge of overcrowding.

However, as the season unfolded, the reality bore little resemblance to the AI’s promises. The beaches were packed to the brim, the islands swarmed with tourists, and even the smallest cities felt the crush of unexpected visitors.

A touch of irony has not escaped Techville’s philosopher-in-residence, Dr. Miranda Quinn, who mused: “It’s rather poetic, isn’t it? An AI designed to optimize and perfect our leisure time has managed to turn our tranquil escapes into bustling hubs of human activity. 

“It reminds me of the paradoxical wisdom of Albert Camus, who said: ‘The absurd is the essential concept and the first truth.’ Our quest for an ideal vacation, through the lens of an AI, has resulted in a strikingly absurd reality.”

Indeed, the AI’s choices seem to have backfired spectacularly.

Those once peaceful beaches, like the popular Sandy Shores, were transformed into veritable battlegrounds for sunbathers, while the picturesque islands of Serenity Cove saw its crystal-clear waters become as crowded as the urban sprawl it was meant to escape from.

The quaint city of Riverton, normally a peaceful retreat, now echoed with the sounds of overwhelmed tourists and stretched-thin local services.

The root of the issue lies in Virtua-Explorer’s data-driven approach. Its recommendations were based on historical data and user preferences, designed to avoid overcrowding by selecting lesser-known spots.

Unfortunately, the algorithm failed to account for the human propensity to flock to precisely those destinations labeled as “hidden gems.” The irony was not lost on the city’s denizens, who found themselves battling for space in places once deemed off the beaten path.

Glocal tourism expert Jenna Martinez said: “It’s almost like the AI created a self-fulfilling prophecy. By highlighting these so-called hidden gems, it triggered a surge of interest and transformed them into exactly what it was trying to avoid, overcrowded hotspots.

“It’s a classic example of the law of unintended consequences, where the solution to one problem creates a slew of new ones.”

Will future endeavors in tourism and beyond be guided by the wisdom of philosophical caution or the allure of technological certainty? Only time, and a little less reliance on AI, will tell.

Rafael Hernandez de Santiago

The summer’s tourism snafu has also prompted a philosophical reflection on the nature of choice and experience. As Virtua-Explorer’s crowds grew, the city’s social media buzzed with complaints and humorous posts about “AI’s version of paradise.”

A meme circulating among residents read: “If only Aristotle were here to explain the ethics of crowding every place we thought was hidden.”

The issue of bias further complicates the scenario. Virtua-Explorer’s algorithm, despite its advanced design, was not immune to biases inherent in its programming.

It based recommendations on demographic trends, social media likes, and past travel patterns, data that failed to account for the nuance and unpredictability of human behavior.

The AI’s “optimal” destinations were thus influenced by a skewed perspective that prioritized novelty over genuine quality of experience.

In a particularly biting critique, ethicist and local writer Raj Patel reflected: “It’s a fascinating example of how an over-reliance on technology can lead us astray. The AI, in its quest for efficiency, overlooked the fundamental ethical principle of respecting human unpredictability.

“In the words of Friedrich Nietzsche: ‘There are no facts, only interpretations.’ Virtua-Explorer’s interpretations have led us to an overcrowded reality where the quest for the perfect vacation has itself become an ironic and chaotic ordeal.”

As the summer draws to a close, Techville’s citizens are left to navigate a tourism landscape transformed by an AI’s well-intentioned but ultimately misguided recommendations.

The once serene destinations are now a testament to the unforeseen consequences of technological optimism, and residents are left pondering whether the pursuit of algorithmic perfection might be less ideal than embracing the delightful unpredictability of human choice.

In the end, Techville’s summer tourism fiasco serves as a poignant reminder of the limits of technology and the enduring value of human intuition.

As the city looks ahead, the question remains: Will future endeavors in tourism and beyond be guided by the wisdom of philosophical caution or the allure of technological certainty? Only time, and a little less reliance on AI, will tell.

Rafael Hernandez de Santiago, viscount of Espes, is a Spanish national residing in Saudi Arabia and working at the Gulf Research Center.

 

Disclaimer: Views expressed by writers in this section are their own and do not necessarily reflect Arab News' point of view

US targets Syrian company with sanctions over IRGC, Houthi funding

US targets Syrian company with sanctions over IRGC, Houthi funding
Updated 3 min 15 sec ago
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US targets Syrian company with sanctions over IRGC, Houthi funding

US targets Syrian company with sanctions over IRGC, Houthi funding
  • Some 26 companies, individuals and vessels associated with the company were targeted in Thursday’s action

WASHINGTON: The US Treasury Department imposed sanctions on Thursday on companies, individuals and vessels associated with a Syrian conglomerate that Washington said was funding Iran’s Quds Force and Yemen’s Houthis.
The Syrian conglomerate, the Al-Qatirji Company, is responsible for generating hundreds of millions of dollars in revenue for the Quds Force and the Houthis through the sale of Iranian oil to Syria and China, the department said in a statement.
“Iran is increasingly relying on key business partners like the Al-Qatirji Company to fund its destabilizing activities and web of terrorist proxies across the region,” said department official Bradley Smith said.
The Al-Qatirji Company had already been under sanctions for its role in facilitating the sale of fuel between the Syrian regime and Daesh, the department said. Some 26 companies, individuals and vessels associated with the company were targeted in Thursday’s action, it added.


Hezbollah should abandon arms to end Israel war, Lebanese Christian party head says

Head of the Lebanese Forces Party Samir Geagea speaks during an interview with Reuters in Maarab, Lebanon November 14, 2024.
Head of the Lebanese Forces Party Samir Geagea speaks during an interview with Reuters in Maarab, Lebanon November 14, 2024.
Updated 5 min 51 sec ago
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Hezbollah should abandon arms to end Israel war, Lebanese Christian party head says

Head of the Lebanese Forces Party Samir Geagea speaks during an interview with Reuters in Maarab, Lebanon November 14, 2024.
  • Hezbollah’s critics in Lebanon, such as Geagea, say it unilaterally pulled Lebanon into a new war after it began firing at Israel in solidarity with Hamas

MAARAB: The head of Lebanon’s largest Christian party said Iran-backed Hezbollah should relinquish its weapons as quickly as possible to end its year-long war with Israel and spare Lebanon further death and destruction.
Samir Geagea, Hezbollah’s fiercest political opponent in Lebanon, spoke to Reuters on Thursday at his mountain home and party headquarters in Maarab, north of Beirut, as Israel carried out waves of strikes on areas Hezbollah holds sway.
“With the destruction of all of Hezbollah’s infrastructure and its warehouses, a big part of Lebanon is also being destroyed. That’s the price,” he said.
Hezbollah’s critics in Lebanon, such as Geagea, say it unilaterally pulled Lebanon into a new war after it began firing at Israel in solidarity with Palestinian group Hamas following the Oct. 7 2023 attack on Israel that sparked the war in Gaza.
Hezbollah says it is defending Lebanon from Israeli aggression and has vowed to keep fighting, saying it will not lay down its arms or allow Israel to achieve political gains on the back of the war.
The intense pressure of Israel’s military campaign, which has escalated and expanded since late September to include ground incursions into southern Lebanon, presented an opportunity to get the country back on track, Geagea said.
“If the challenges and the prices paid are so big, then we can take advantage of them to get the situation back to normal,” he said, calling on Hezbollah and the Lebanese state to swiftly implement local accords and international resolutions disbanding armed factions outside the control of the state.
“That is the shortest way to end the war. It’s the least costly way for Lebanon and for the Lebanese people,” he said.
Faltering diplomatic efforts on a ceasefire have centered on United Nations Resolution 1701, which brought an end to Hezbollah’s last deadly conflict with Israel in 2006.
Israel has insisted that this time around, it wants to keep carrying out strikes against Hezbollah threats even if a truce is agreed.
Geagea said he was opposed to granting Israel that option but said Lebanon had little power to stop it, especially if an excuse remained in the form of Hezbollah’s armed presence.
Arms race
Lebanon’s population is a mosaic of more than a dozen religious sects, with political representation divided along sectarian lines. Religious divisions fueled the 1975-1990 civil war, which left some 150,000 people dead and drew in neighboring states.
Geagea’s party, the Lebanese Forces, was one of the main warring factions during the civil war and aligned itself with Israel, including when Israel’s 1982 invasion of Lebanon reached Beirut, and its leader, Bashir Gemayel, was elected president.
Gemayel was assassinated before he could assume office, and Geagea said he saw no parallels with that period today.
The Lebanese Forces relinquished its weapons in line with the Taef Accord, which ended the civil war and called on all militias to disband.
Hezbollah did not, saying it needed them to fight Israel’s continued occupation of southern Lebanon. But the group refused to disarm when Israeli troops withdrew in 2000, citing ongoing threats.
Despite his decades-old opposition to Hezbollah, Geagea, 72, said he opposed the Lebanese army forcefully disarming the group.
He said he does “not see the possibility of any civil war” breaking out and said that his party “categorically” did not want one to start.
Still, he noted that the mass displacement of mostly Shiite Muslim Lebanese into Sunni and Christian-majority areas could spark “problems here or there” in a country that was already suffering an economic crisis before the war.
They include thousands who have fled into areas that are strongholds of Geagea’s party. In Beirut, Lebanese Forces flags were put up overnight in neighborhoods where the group has strong support, but no clashes have been reported.
More than 1.2 million people have fled heavy Israeli strikes on Lebanon’s south, eastern Bekaa valley and Beirut’s southern suburbs.
In recent weeks, Israeli troops carrying out incursions into southern Lebanon have laced entire villages with explosives and detonated them, leaving border towns in ruins.
Hezbollah says it has managed to keep Israeli troops at bay by preventing them from holding any ground in south Lebanon.
But Geagea disputed that reading, saying Israel’s “new military doctrine” was to enter areas, carry out operations, and leave, and that the war’s next phase could see villages deeper into Lebanon being hit.
He said Israel’s military and economic strength would always give it an advantage over Hezbollah, even if the group re-armed.
“Do you have the ability to enter this arms race?” he said.


Officials detained as investigators smash drug-smuggling operation at Al-Jouf Airport

Officials detained as investigators smash drug-smuggling operation at Al-Jouf Airport
Updated 12 min 54 sec ago
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Officials detained as investigators smash drug-smuggling operation at Al-Jouf Airport

Officials detained as investigators smash drug-smuggling operation at Al-Jouf Airport
  • 9 people arrested, including Ministry of Interior employee, 4 people associated with the Zakat, Tax and Customs Authority, and a Saudi Electricity Company worker

RIYADH: A drug smuggling operation at Al-Jouf International Airport in Saudi Arabia, in which several government and other public-sector officials allegedly were involved, has been shut down following an extensive investigation.

An official source at the Ministry of Interior said on Thursday that nine people were detained, including a ministry employee, four people associated with the Zakat, Tax and Customs Authority, and one from the Saudi Electricity Company.

Their alleged roles in the smuggling network included helping to get the drugs into the Kingdom, ensuring shipments bypassed inspections, transporting them, and concealing them in homes and at other locations.

They also engaged in the promotion and distribution of the narcotics in the country, the Saudi Press Agency reported. The amount and type of drugs involved was not immediately apparent.

The Ministry of Interior said it remains committed to confronting all threats to national security and will take stringent action against anyone who jeopardizes the safety and stability of the country.


Jeddah Corniche Circuit to host SAL Jeddah GT Race 2024 on Nov. 29-30

Jeddah Corniche Circuit to host SAL Jeddah GT Race 2024 on Nov. 29-30
Updated 14 min 55 sec ago
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Jeddah Corniche Circuit to host SAL Jeddah GT Race 2024 on Nov. 29-30

Jeddah Corniche Circuit to host SAL Jeddah GT Race 2024 on Nov. 29-30
  • SAL Jeddah GT Race 2024 consists of two main races, the Fanatec GT World Challenge Europe and the GT4 European Series
  • Some of the world’s leading drivers and manufacturers will take part in the race

JEDDAH: The Jeddah Corniche Circuit, dubbed the fastest street circuit in the world, is set to host the SAL Jeddah GT Race 2024 for the first time on Nov. 29-30.
The SAL Jeddah GT Race 2024 consists of two main races — the Fanatec GT World Challenge Europe powered by AWS, which lasts for six hours and covers 1,000 km with more than 40 teams participating, and the GT4 European Series powered by RAFA Racing, which is 250 km long and features more than 30 teams.
GT racing showcases car models designed for road use that have been expertly modified for high-speed endurance events, often proving to be more powerful and durable than Formula cars, according to a media statement on Thursday.
The championship is sponsored by Fanatec, a leading manufacturer of racing simulation equipment, offering a connection between real and virtual motorsports.
The race will see an array of the world’s leading drivers and manufacturers take part, such as Porsche, Aston Martin, Ferrari, Lamborghini, Mercedes, BMW, Audi and Ford.
The primary focus of GT racing is to challenge the endurance of both drivers and cars, particularly in events such as the SAL Jeddah GT Race 2024.
Teams, drivers and spectators are set to make the most of the opportunities offered by the SAL Jeddah GT 2024. Saudi Arabia will again be in the global spotlight as it becomes an important destination for international motorsport stars and racing enthusiasts, in a new championship that stands apart from other regional competitions, the media statement said.


Seven killed in Pakistan’s northwest as militant’s car bomb explodes accidentally

Seven killed in Pakistan’s northwest as militant’s car bomb explodes accidentally
Updated 22 min 33 sec ago
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Seven killed in Pakistan’s northwest as militant’s car bomb explodes accidentally

Seven killed in Pakistan’s northwest as militant’s car bomb explodes accidentally
  • The explosion took place in Mir Ali where a militant was fitting a bomb in a car at his residence
  • Blast damaged several nearby homes and wounded 14 people, with some in critical condition

PESHAWAR: A powerful car bomb accidentally detonated at the house of a Pakistani Taliban militant in northwestern Pakistan on Thursday, killing at least two children and five suspected militants, police said.
The explosion took place before dawn in the city of Mir Ali in Khyber Pakhtunkhwa province when a man identified a local commander of the militants, Rasool Jan, was fitting a bomb in a car at his house, police official Irfan Khan said.
He said other militants from the Pakistani Taliban group quickly arrived at the scene and removed the bodies of the insurgents who died. Authorities later found the bodies of two children in the rubble of the house, which collapsed in the explosion.
The blast also badly damaged several nearby homes and wounded 14 people, including women. Some of the injured were in critical condition in a hospital, Khan said, but he did not provide details.
The Pakistani Taliban and other insurgents in the region often target security forces with assault rifles, rockets, grenades and suicide car bombings, and Khan said it appeared the car bomb was being prepared for such an attack.
The Pakistani Taliban, known as Tehreek-e-Taliban Pakistan, are separate from the Afghan Taliban but have been emboldened by the group’s takeover of Afghanistan in 2021.
Also Thursday, security forces raided a hideout of insurgents in Harnai, a district in restive southwestern Balochistan province, triggering an intense shootout in which a soldier and three insurgents were killed. During the operation, an army major was killed when a roadside bomb exploded near his vehicle, the military said in a statement.
Pakistan’s President Asif Ali Zardari and Prime Minister Shehbaz Sharif paid tribute to whom they called the “martyred soldiers” in separate statements. They said the fight against terrorism will continue until the elimination of all insurgents.