Service and support from the people who know your Apple Watch best.

Because Apple makes the hardware, the operating systems, and many applications, our experts understand how everything works together and can help resolve most issues in a single conversation.

Cover more than your wrist when you buy AppleCare+ for Apple Watch.

Every Apple Watch comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary technical support. AppleCare+ for Apple Watch extends your coverage to two years from your AppleCare+ purchase date1 and adds unlimited incidents of accidental damage protection. Each incident is subject to a HK$548 service fee for Apple Watch and Apple Watch Nike, and HK$618 service fee for Apple Watch Ultra and Apple Watch Hermès.2

Apple-certified service and support coverage
Priority access to technical support3
Get unlimited incidents of accidental damage protection2
Battery service coverage1

One stop for support

Minimize the amount of time without your Apple Watch with Express Replacement Service

Because Apple designs Apple Watch, watchOS, and many applications, Apple Watch is a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.3

  • Priority access to Apple experts by chat or phone
  • Global repair coverage: Get local Apple hardware service when traveling around the world4
  • Express Replacement Service: We’ll ship you a replacement device so you don’t have to wait for a repair4
  • Carry-in repairs: Take your Apple Watch to an Apple Store or other Apple Authorized Service Provider4

Hardware coverage

Get unlimited incidents of accidental damage protection2
Get battery service if it retains less than 80% of its original capacity

AppleCare+ provides repair or replacement coverage, both parts and labor, from Apple-authorized technicians.

Service coverage includes the following:

  • Your Apple Watch
  • Battery1
  • Unlimited incidents of accidental damage protection,2 each subject to a service fee of HK$548 for Apple Watch and Apple Watch Nike, or HK$618 for Apple Watch Hermès, and Apple Watch Ultra

Software support

Get direct access to Apple experts for support using watchOS and more

With AppleCare+ for Apple Watch, Apple experts can help troubleshoot issues with your Apple Watch, watchOS and Apple-branded Watch apps, including:

  • Using watchOS
  • Connecting to iPhone, including iOS and the Apple Watch app
  • Questions about Apple-branded Watch apps

Protect your Apple Watch

AppleCare+

You can buy coverage on a fixed-term plan.

2 yrs

3 yrs

Apple Watch Ultra 2 

—

Apple Watch
Series 10 

—

Apple Watch SE

—

Apple Watch
Hermès

—

Apple Watch
Hermès Ultra

—

How to buy

  1. Purchase AppleCare+ with your new Apple Watch.
  2. Or buy it within 60 days of your Apple Watch purchase:
    • On your paired iPhone (go to the Watch app > General > About and choose Add AppleCare+ Coverage)
    • Online (requires you to verify your serial number and run a remote diagnostic)
    • At an Apple Store (inspection of Apple Watch and proof of purchase are required)
    • By calling (852) 2112 0099 (requires you to run a remote diagnostic and provide proof of purchase)

See AppleCare+ Terms and Conditions for complete product details.

Additional Support

Get support by phone or chat,
set up a repair, and more.

Find your Apple Support phone number here.

Contact Apple Support

Get support for all of your
Apple devices in one app.

Get the Apple Support app