Registration Booth Hours of Operations:

• Friday, 11/8/2024:    TBD
• Saturday, 11/9/2024:    TBD
• Sunday, 11/10/2024 :      TBD

Professional Registration Booth Hours of Operations:

• Friday, 11/8/2024:    TBD
• Saturday, 11/9/2024:    TBD
• Sunday, 11/10/2024 :      TBD

Exhibit Hall Hours of Operations:

• Saturday, 11/9/2024:    TBD
• Sunday, 11/10/2024 :      TBD

Artist Alley Hours of Operations:

• Saturday, 11/9/2024:    TBD
• Sunday, 11/10/2024 :      TBD

Arcade Hours of Operations:

• Friday, 11/8/2024:    TBD
• Saturday, 11/9/2024:    TBD
• Sunday, 11/10/2024 :      TBD

Autographs Hours of Operations:

• Saturday, 11/9/2024:    TBD
• Sunday, 11/10/2024 :      TBD

ax chibi merch booth Hours of Operations:

• Friday, 11/8/2024:    TBD
• Saturday, 11/9/2024:    TBD
• Sunday, 11/10/2024 :      TBD

cosplay karaoke Hours of Operations:

• Saturday, 11/9/2024:    TBD
• Sunday, 11/10/2024 :      TBD

cosplay repair lite Hours of Operations:

• Saturday, 11/9/2024:    TBD
• Sunday, 11/10/2024 :      TBD

cosplay sets Hours of Operations:

• Saturday, 11/9/2024:    TBD
• Sunday, 11/10/2024 :      TBD

e-gaming Hours of Operations:

• Saturday, 11/9/2024:    TBD
• Sunday, 11/10/2024 :      TBD

Kisegi’s Track Hours of Operations:

• Saturday, 11/9/2024:    TBD
• Sunday, 11/10/2024 :      TBD

maid cafe Hours of Operations:

• Saturday, 11/9/2024:    TBD
• Sunday, 11/10/2024 :      TBD

Mahoko’s Hideaway Hours of Operations:

• Saturday, 11/9/2024:    TBD
• Sunday, 11/10/2024 :      TBD

manga lounge Hours of Operations:

• Saturday, 11/9/2024:    TBD
• Sunday, 11/10/2024 :      TBD

retro gaming Hours of Operations:

• Friday, 11/8/2024:    TBD
• Saturday, 11/9/2024:    TBD
• Sunday, 11/10/2024 :      TBD

retro tent market Hours of Operations:

• Saturday, 11/9/2024:    TBD
• Sunday, 11/10/2024 :      TBD

Tabletop Gaming Hours of Operations:

• Saturday, 11/9/2024:    TBD
• Sunday, 11/10/2024 :      TBD

All hours are subject to change without notice.

Attendees may bring food for personal consumption only. Bulk food items will not be permitted. We highly recommend that you bring drinks and refillable water bottles to stay hydrated.

Per our Code of Conduct, the following, as such violations are determined in SPJA’s sole discretion, are not permitted at the Event or its surrounding areas, including the parking lots, hotels, plazas, and structures:

• Failure to be appropriately clothed, as determined by the sole discretion of SPJA. Please follow local laws, rules, and regulations when selecting your costume.
• Assaulting, threatening, behaving inappropriately to another person, discriminating conduct of any nature whatsoever, making racial, religious, ethnic, national origin, sexual orientation, gender, or other slurs, bullying, and/or expressing any act of hatred towards another.
• Lewd or offensive behavior, such as profanity, obscene language or conduct, exposing nipples or genitals, making recordings in bathrooms, bedrooms, or of nipples, genitals or up skirts.
• Conducting commercial or business transactions without SPJA’s prior written consent, including without limitation, selling food or beverages from unauthorized carts, stands, or ice chests inside or outside Event venues or hotels; solicitation of money, contributions, or donations; distribution of commercial advertising or promotional material of any kind, such as signs, flyers, cards, or offers of discounts on rides, or other products or services; or offering samples of items which are sold, available for sale, or available in exchange for a donation or contribution.
• Unlawful conduct or failure to comply with the policies, rules, or instructions of SPJA, Event staff, the Event facility, the hotel affiliated with the Event, or law enforcement officers.
• Smoking / Vaping:
• Never Inside: No smoking or vaping is permitted inside any of the Event Facilities, unless there is a place specifically designated by the Event Facility that permits either. – Limited Outside: Smoking or vaping must be at least 20 feet away from all entrances per California Government Code Sections 7596-7598; no smoking is permitted in outdoor dining areas.
• Possessing any open can, bottle or other receptacle containing alcoholic beverages, except in areas specifically designated for the consumption of alcohol and in compliance with the SPJA’s Alcohol Policy.
• Possessing any illegal substance. SPJA DOES NOT tolerate illegal substances in or around Events.
• Any action that impedes the flow of traffic, creates a potential or actual hazardous condition, or is deemed to interfere with the Event. Individuals may be asked to move or discontinue their actions. By way of example, an individual may be asked to relocate or terminate an activity in order to disperse a crowd which impedes traffic flow.
• Any noise or music that is disruptive to other attendees or the operation of the Event.
• No Soliciting
• Riding Hoverboards / Skateboards / Non-ADA Scooters / Segways
• Using Roller Skates / Roller Blades

The following items are strictly prohibited per our Code of Conduct:

• Stilts · Weapons (Please see our Prop/Replica Weapons Policy for more info)
• Drones / UAV’s
• Illegal Substances
• Stickers / Adhesive Graphics (Keep them in your bags/pockets and off the walls/floors of the Event Facilities)
• All signs, whether for a costume prop or not, are prohibited unless approved in writing for use by Event staff.
• Non-Service Live Animals.
• Helium and Mylar Balloons
• Lasers or Similar Items
• Coolers
• Oversized Backpacks / Bags: No bags over 14 x 12 x 6 inches will be permitted. All bags, regardless of size, are subject to inspection at any time. All bags, regardless of size, are subject to inspection at any time.
• Motorized Vehicles (i.e. go-karts or kids’ battery-operated vehicles.)
• Wheeled Carts / Wagons
• Confetti / Loose Glitter (Glitter used on your costumes is OK)
• Flammable Liquids
• Open-Flame Use
• Any activity prohibited by law and/or prohibited by any Event Facilities

If you have lost an item at anime expo chibi, please visit the Ontario Convention Center Security Office located outside the building, on the south side of the venue in between the Artist alley tent and parking lot C.

If you would like to turn in a lost item, you can drop it off at the Security Office.

During and after anime expo chibi, all lost items are turned over and managed by the Ontario Convention Center Security team. Please contact them at (909) 937-3048

Please read our Recording Policy and Filming Your Panel Policy for more information.

SPJA is dedicated to accommodating all attendees, volunteers, and staff who may have disabilities that are protected by federal, state, and local public accommodations and accessibility laws. Although Event Facilities such as, but not limited to, the Ontario Convention Center and the Ontario Conference Center, are solely responsible for accessibility of and non-discrimination in their physical buildings, restrooms, and facilities, SPJA is ready and prepared to offer a hand to visitors with special needs or whom may require some sort of a reasonable accommodation. SPJA offers, for example:

• ASL interpreters for the deaf at large panels and events;
• Limited special seating for programming events; and
• Event Registration service and support for attendees with mobility issues

If you are an attendee who needs reasonable accommodation, SPJA wants to make your experience as fun and entertaining as possible. There are a few limitations, however, on what SPJA reasonably can provide. Please note:

• Programming rooms fill up quickly, and all seating is on a first-come, first- served basis, so special seating may not be available if you wait until the last minute to get to the room. Please read the program guide and plan your day accordingly, keeping in mind the popularity of most events.
• Elevators can be crowded and slow. Please plan in advance and allow plenty of time to change floors.
• Please try to provide at least 30 days’ notice if you will be requesting any special aides such as ASL interpreters. SPJA understands that things can change at the last minute and will nonetheless attempt to accommodate you as best as possible irrespective of such last minute notice.
• Service animals must be obedient and behave in a manner that is safe and non-threatening for other attendees and other service animals at all times. Only service animals will be permitted into SPJA Events. If service animals are behaving in ways that fundamentally alters the services offered by SPJA, such as behaving aggressively toward other service animals (barking, lunging, growling, snarling, scratching, biting) or toward other attendees, or howling in concerts, or is otherwise disruptive, SPJA may impose restrictions or ask that you remove the service animal from the premises, and you agree to and will cooperate with SPJA’s requests. You may continue to participate while your service animal remains outside. No poisonous or illegal exotic service animals are permitted.

For additional questions or special requests, please contact us at [email protected]

If you do not already have a ShowClix account, you cannot create one before you buy your badges. A temporary account is created automatically when you place your order. You will receive an order confirmation email and a separate email notification with a link to finish setting up your ShowClix account.

The link provided will take you to the screen below to create your account:

If you see the below screen it means you already have an existing account in ShowClix and just need to log in:

Anime Expo has been using ShowClix for the past 7 years to sell our event tickets (concerts, Maid/Butler Cafe, Masquerade, etc.). If you purchased a ticket in a past year, you should already have an existing account linked to your email address.

If you need assistance logging in, then please contact ShowClix Support by clicking on the “Need help signing in?” link at the bottom of the login screen or go to the ShowClix Customer Carepage to submit your support ticket.

Have further questions? Fill out our contact form.

All credentials do not need to be activated for this year’s anime expo chibi 2024.

Transfers are not necessary for this year’s anime expo chibi 2024.

Have further questions? Fill out our contact form.

If your child is under the age of 5:

There is no cost for children 5 and under to attend anime expo chibi.

While they do not require a credential, we do have 2-Day child wristbands available for pick-up at the Registration Booth. These wristbands are optional, but highly recommended.

If your child is between the age of 6-13:

You must select a 2-Day Child Wristband (Ages 13 & Under) for your child. These wristbands have no cost and are free.

• Child credentials have the same access as a general attendee credential.
• There are no single-day child credentials available.

All children 13 years old and under must always be accompanied during the event by an adult over the age of 18 with a valid GA credential. If the adult has a single day credential, the child will be able to enter for that day only.

Failure of the adult and/or child not having the appropriate valid credential type will result in entry being denied.

Child credentials cannot be ordered separately and MUST be carted with an adult GA credential. During checkout, make sure you enter the email address of the adult who will be accompanying the child at the event.

If you have already completed your order but need an extra child credential, please contact [email protected] for assistance.

LIMIT: Up to two (2) child wristbands with a single adult GA wristband OR a maximum of 4 child wristbands per order with the purchase of 2 or more adult GA wristbands.

If your child is age 14 or over:

You must buy an ADULT credential.

Attendees under the age of 18 must be accompanied by an adult to pick up their credentials. We recommend attendees ages 14-17 have a parent or guardian close by for the duration of the event.

Have further questions? Fill out our contact form.

Yes, thank you for your service! Our Special Military Discount Credential Offer is available for anime expo chibi 2024 2-Day Pass!

Active-duty military, veterans, reservists, and the National Guard are eligible for the offer.

AX Military Verification Form goes LIVE on August 1, 2024.

To receive your code, fill out the SheerID military verification form HERE. Upon successful verification, you’ll receive a single-use access code to unlock a discounted 2-Day General Attendee credential at the exclusive Military price of $45.  Limit one (1) per code per verified person. <*Additional service fees will apply.

Note:Military status verifications will only be online and only through SheerID. The offer is only available for a 2-Day General Attendee credential.

Have further questions? Fill out our contact form.

Shipping is not available for anime expo chibi 2024.

All attendees must pick up their credentials at the Registration Booth, beginning Friday November 8th, 2024 (see the ax chibi website for hours of operation and location). The Buyer may pick up all credentials in their order.

Upon arrival, you must present your:

• Registration order confirmation (email, order number, or QR code); the Buyer’s registration order confirmation is also available in their ShowClix account (My Tickets) under the My Events tab.
• A valid government-issued photo ID (the name on the ID must match the Buyer or Registrant’s name/information to pick up the credential(s)).

Note: All attendees under the age of 18 must be accompanied by an adult with a valid government-issued photo ID, to pick up their credential. 

Have further questions? Fill out our contact form.

On-site credential purchases are not guaranteed and are subject to availability.

Have further questions? Fill out our contact form.

All attendees under the age of 18 must have a guardian present when picking up their credentials. The guardian must have a valid, government-issued photo ID with them when they accompany you to pick up your credential.

Have further questions? Fill out our contact form.

UPGRADES that are allowed:

• 2-Day Child Wristband to a Saturday, Sunday, OR 2-Day Weekend Wristband
• Saturday or Sunday Wristband to a 2-Day Weekend Wristband

EXCHANGES that are allowed:

• Sunday to a Saturday Wristband
• Saturday to a Sunday Wristband

*Additional fees and costs may apply for any upgrades or exchanges.

DOWNGRADING from a Weekend credential to any single day credential is not permitted.

To request an upgrade or exchange, submit the following information to request a refund to [email protected]:

• Your full name
• Your email address
• The order confirmation number for the original order to be refunded.
• If there are multiple wristbands on this order and you only want to refund one wristband (a portion of the order), then include the wristband ID number(s) for the ones you wish to refund.
• The order confirmation number for the new order purchased.

Upon verification of your orders, we will inform you if the Upgrade or Exchange request has been approved then process the refund back to the card used to make the purchase*. Refunds will only be made back to the BUYER associated with the order.

The deadline to submit a request to Upgrade or Exchange wristbands is October 25, 2024 11:59 PM PT.

Processing times may vary and may take up to 5 business days to review, we appreciate your patience.

Have further questions? Fill out our contact form.

If you lost your credential, head over to Registration Booth. Any lost credentials that are found will be turned in at the Registration Booth and will require photo ID verification to retrieve. If you would like to replace your credential, you will be subject to a reprint fee, depending on the credential type. Your old credential will then be deactivated.

Please check the anime expo chibi page for more information about where to find the Registration Booth.

Have further questions? Fill out our contact form.

Per the anime expo chibi 2024 legal policies, all sales are final for all credentials purchased and, therefore, non-refundable. Always review all items in your order before checking out to ensure you are purchasing the items you intend to buy.

Read more about our policies here.

Have further questions? Fill out our contact form.

Thank you for your interest in anime expo chibi. We are unable to make a determination on the permissibility of props/costumes through email, and the final decision will be left to Security and Weapons Check upon entry. The best way to prepare for this is to review our Cosplay Policies here

The anime expo chibi Event Area refers to the Ontario Convention Center and Ontario Conference Center where anime expo chibi events take place. You must have a valid anime expo chibi credential to enter the anime expo chibi Event Area.

When entering the anime expo chibi event area, please be aware of the following procedures:

1. Make sure you have your anime expo chibi credential on hand before you enter the security line. This will help reduce slowdowns in the building entry process.
   • Note: There are multiple entrances into the anime expo chibi event areas. Be sure to check the maps to get familiarized with them.
2. Proceed to an entry portal and “tap in” your credential. Wait for the green flashing light and beep before moving forward.
3. Proceed over to the security screening; general attendance line, or weapons check line as appropriate.
4. If you are carrying a prop, you must go through the Weapons Check line every time you enter the convention center. Weapon Check booths are located at the South Entrance and will both tag and re-inspect tags on weapons going into the event. For more information about the Weapons Policy, please visit our Policies page.
5. If you have a bag, please follow the instructions of the security guards. Do not leave any bags unattended. (attendees are subject to random bag checks and searches.)
   • Please note: Clear bags, small clutch purses, and having fewer bags overall are highly recommended to decrease time spent at Security.
6. Now that you have entered the event area, you can enjoy anime expo chibi without having to go through multiple security checkpoints!
7. Remember to tap out when you exit! This will allow you to easily return through security without having to go to a Badge Help Desk.

Have further questions? Fill out our contact form.

You must present a valid, government-issued photo ID whenever you enter a 21+ designated area such as Lounge 21 or the Beer Garden at the event venue.
Here are examples of valid, government-issued photo IDs that we accept.

• Drivers License
• US or Foreign Passport
• State Identification Card
• US Military Card
• Permanent Resident Card