Survivors of Bereavement by Suicide staff / volunteers privacy notice

This privacy notice tells you what to expect us to do with your personal information when you work for us. 

Contact details

Post 
14-16 New Lawn Road, ILKESTON, Derbyshire, DE7 5HE, GB 

Telephone 
01159441117

Email 
ceo@uksobs.org 

What information we collect and use, and why


Staff recruitment, administration and management

We collect or use the following personal information as part of staff recruitment, administration and management:

  • Contact details (eg name, address, telephone number or personal email address) 
  • Date of birth 
  • National Insurance number 
  • Copies of passports or other photo ID 
  • Copies of proof of address documents (eg bank statements or bills) 
  • Next of kin or emergency contact details 
  • Employment history (eg job application, employment references or secondary employment) 
  • Education history (eg qualifications) 
  • Right to work information 
  • Performance records (eg reviews, disciplinary records, complaints or disciplinary action) 
  • Training history and development needs 
  • Monitoring employees' IT use

Our lawful bases for collecting or using personal information as part of staff recruitment, administration and management are:

  • Consent 
  • Contract 
  • Legal obligation

Salaries and pensions

We collect or use the following personal information as part of managing salaries and pensions:

  • Job role and employment contract (eg start and leave dates, salary, changes to employment contract or working patterns) 
  • Time spent working (eg timesheets or clocking in and out) 
  • Expense, overtime or other payments claimed 
  • Leave (eg sick leave, holidays or special leave) 
  • Maternity, paternity, shared parental and adoption leave and pay 
  • Pension details 
  • Bank account details 
  • Payroll records 
  • Tax status

Our lawful bases for collecting or using personal information as part of managing salaries and pensions are:

  • Consent 
  • Contract 
  • Legal obligation

Staff health and wellbeing

We collect or use the following personal information for managing staff health and wellbeing:

  • Sick leave forms or fit notes (eg Statement of Fitness for Work from a GP or hospital) 
  • Accident at work records 
  • Access needs or reasonable adjustments 
  • Protected Characteristics (as defined by the Equality Act and s.75 of the Northern Ireland Act for the purpose of equal opportunities monitoring)

Our lawful bases for collecting or using personal information as part of managing staff health and wellbeing are:

  • Consent 
  • Contract 
  • Legal obligation 

Where we get personal information from


We collect your information from the following places:

  • From staff members or volunteers directly 
  • Referees (external or internal) 
  • Occupational Health and other health providers 
  • Pension administrators or government departments (eg HMRC and DWP) 
  • Public sources (eg LinkedIn or other websites)

How long we keep information


Survivor Personal data will be stored for a maximum period of 2 years. Every 2 years we conduct an organisation wide request for updated consent forms, therefore you may be contacted sooner than 2 years. If no consent renewal is received, your data will be cleansed and you will receive no further correspondence from our Charity.

Volunteer Personal data will be kept for 2 years after the volunteer resigns from the Charity after which time it will be cleansed. 
 
Staff Personal data will be retained for 7 years after the staff member leaves the charity and will then be cleansed.

Who we share information with


In some circumstances, we may share information with the following organisations:

  • HMRC 

Data processors

We use the following data processors for the following reasons:

DKS Accountants

This data processor does the following activities for us: Payroll Company

Your data protection rights


Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal data. 
 
Your right to rectification - You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal data in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal data in certain circumstances. 

Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances. 

Your right to data portability - You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances. 

Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.

You don't usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice. 

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we've used your data after raising a complaint with us, you can also complain to the ICO.

The ICO's address:

Information Commissioner's Office 
Wycliffe House 
Water Lane 
Wilmslow 
Cheshire SK9 5AF

Helpline number: 0303 123 1113 
Website: https://www.ico.org.uk/make-a-complaint 

Last updated 
11 July 2024 

Those of us who have experienced this terrible tragedy truly understand. None of us need to suffer alone. Together we help each other.

We help individuals support each other, at the time of their loss and in the months and years that follow. We aim to provide safe, confidential environments where people can share their experiences and feelings, giving and gaining support from each other.

Local & Virtual Groups

By entering your postcode or local town, you can locate your nearest peer to peer support group. We offer both face to face and virtual support groups. Our group facilitators have also been bereaved by suicide, so you will be met with understanding.

Phone Support

Call our national supportline to talk about your loss, get help on being impacted by suicide or for information. Our phones are answered by trained volunteers who have been impacted by suicide, so they will hear you with compassion and understanding.

Please call 0300 111 5065, we are open everyday 9am-7pm

Email Support

Some people find it easier to write down their thoughts and feelings or ask for information when it might be difficult to pick up a phone. Like the Supportline, our Volunteers have experience of suicide bereavement.

Please contact email.support@uksobs.org

Online Forum

Our online community forum offers peer-to-peer support to those bereaved by suicide. Please click the image above to complete an application form to gain access to our forum. Forum applications will be approved within a couple of days. You must be over the age of 18 to access our forum.