Pantheon Operations

All Systems Operational

Customer Sites Operational
Dashboard Operational
Global CDN Operational
Spinup Operations Operational
Workflow Operations Operational
Support Tickets Operational
Support Chat Operational
Terminus Operations Operational
Site Certificate Provisioning Operational
Billing Operations Operational
Autopilot Operational
Git Operational
Front-End Sites (Beta) Operational
Content Publisher (Public Preview) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Routine Maintenance Impacting Dashboard & Workflows Feb 10, 2026 18:00-19:00 PST

In order to improve the customer experience and keep our systems updated with the latest scalable technologies, Pantheon will be performing scheduled maintenance on February 10, 2026.

During this maintenance window, there will be a temporary interruption of Dashboard availability, and workflows may not successfully complete. We apologize for any inconvenience this may cause and assure you that our team will work diligently to minimize any disruption.

We do not anticipate any impact to your site(s) uptime during this maintenance window.

We understand the importance of our services to your business, and we assure you that our team will complete the maintenance as quickly as possible. We will also keep you informed of any updates or changes during the maintenance process. Should you have any questions or concerns, please reach out to our customer support team via chat or email us at the Pantheon Helpdesk.

Posted on Feb 05, 2026 - 05:48 PST
Feb 8, 2026

No incidents reported today.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026
Resolved - This incident has been resolved, and the Dashboard has returned to normal operation.
Feb 4, 11:34 PST
Monitoring - We are currently observing reduced performance affecting the Dashboard.
A fix has been deployed, and our Engineering team is actively monitoring the platform to ensure performance continues to return to normal.

We appreciate your patience while we finalize recovery.

Need Immediate Assistance?
If you require urgent support during this time:

General urgent concerns: Please submit a support ticket or use live chat.
If the Dashboard is inaccessible: Contact us directly at helpdesk@pantheon.io

Feb 4, 10:17 PST
Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026
Resolved - This incident has been resolved.
Jan 29, 17:38 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 29, 17:04 PST
Update - The fix is ready, and deployment is awaiting documentation approval; we will keep the status page updated as the rollout progresses.
Jan 29, 12:12 PST
Update - A fix has been prepared as of this time, and deployment is awaiting rollout; updates will be provided as progress is made.
Jan 29, 10:56 PST
Identified - The issue has been identified, and a fix is currently pending rollout.
Our Engineering team is actively coordinating deployment and will provide updates as the rollout progresses.

Jan 29, 09:54 PST
Investigating - Pantheon is aware, through customer reports, that some users are experiencing failed CI workflows related to the Terminus installation process. At this time, Pantheon's core platform and services are operating normally, and site uptime and availability are not impacted.

Our Engineering team is actively reviewing the reported behavior and working to identify the cause. We will continue to provide updates as more information becomes available.

Thank you for your patience and for bringing this to our attention.

Jan 29, 09:01 PST
Resolved - This incident has been resolved. Thank you for your patience. Secure Integration is now working as expected.
Jan 29, 16:31 PST
Monitoring - We are currently investigating reports of Secure Integration Connectivity Issues for a subset of customers. This only affects customers with Secure Integration service.

A fix has been deployed and we are monitoring the results

Thank you for your patience and understanding. We'll provide updates as more information becomes available.

Jan 29, 15:49 PST
Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.