All Systems Operational

About This Site

Contentstack monitors all of its services internally and through 3rd party services. If there is any performance degradation or disruption in any service, incident notes will be updated here.

The operational status of services listed on this page is auto-piloted i.e status is automatically pulled from our monitoring tools and 3rd party services.

Subscribing to updates is the best way to stay informed about any issues affecting availability.

Uptime over the past 90 days. View historical uptime.
Amazon Web Services US Region Operational
Web Application Operational
Content Management API Operational
Content Delivery API Operational
Image Delivery API Operational
GraphQL Delivery API Operational
Assets API Operational
Webhook Dispatcher Operational
Marketplace - Web Application Operational
Marketplace - Installed Apps Operational
Launch - Web Application Operational
Launch - Management API Operational
Launch - Content Delivery Network (CDN) Operational
Launch - Edge Services Operational
Personalize - Web Application Operational
Personalize - Management API Operational
Personalize - Edge API Operational
Personalize - Analytics Operational
Automation UI Operational
Automation API Operational
BrandKit UI Operational
BrandKit API Operational
Amazon Web Services EU Region Operational
Web Application Operational
Content Management API Operational
Content Delivery API Operational
Image Delivery API Operational
GraphQL Delivery API Operational
Assets API Operational
Webhook Dispatcher Operational
Marketplace - Web Application Operational
Marketplace - Installed Apps Operational
Launch - Web Application Operational
Launch - Management API Operational
Launch - Content Delivery Network (CDN) Operational
Launch - Edge Services Operational
Personalize - Web Application Operational
Personalize - Management API Operational
Personalize - Edge API Operational
Personalize - Analytics Operational
Automation UI Operational
Automation API Operational
BrandKit UI Operational
BrandKit API Operational
Amazon Web Services AU Region Operational
Web Application Operational
Content Management API Operational
Content Delivery API Operational
Image Delivery API Operational
GraphQL Delivery API Operational
Assets API Operational
Webhook Dispatcher Operational
Marketplace - Web Application Operational
Marketplace - Installed Apps Operational
Launch - Web Application Operational
Launch - Management API Operational
Launch - Content Delivery Network (CDN) Operational
Launch - Edge Services Operational
Personalize - Web Application Operational
Personalize - Management API Operational
Personalize - Edge API Operational
Personalize - Analytics Operational
Automation UI Operational
Automation API Operational
BrandKit UI Operational
BrandKit API Operational
Microsoft Azure US Region Operational
Web Application Operational
Content Management API Operational
Content Delivery API Operational
Image Delivery API Operational
GraphQL Delivery API Operational
Assets API Operational
Webhook Dispatcher Operational
Marketplace - Web Application Operational
Marketplace - Installed Apps Operational
Personalize - Web Application Operational
Personalize - Management API Operational
Personalize - Edge API Operational
Personalize - Analytics Operational
Launch - Web Application Operational
Launch - Management API Operational
Launch - Content Delivery Network (CDN) Operational
Launch - Edge Services Operational
Automation UI Operational
Automation API Operational
BrandKit UI Operational
BrandKit API Operational
Microsoft Azure EU Region Operational
Web Application Operational
Content Management API Operational
Content Delivery API Operational
Image Delivery API Operational
GraphQL Delivery API Operational
Assets API Operational
Webhook Dispatcher Operational
Marketplace - Web Application Operational
Marketplace - Installed Apps Operational
Personalize - Web Application Operational
Personalize - Management API Operational
Personalize - Edge API Operational
Personalize - Analytics Operational
Launch - Web Application Operational
Launch - Management API Operational
Launch - Content Delivery Network (CDN) Operational
Launch - Edge Services Operational
Automation UI Operational
Automation API Operational
BrandKit UI Operational
BrandKit API Operational
Google Cloud Platform US Region Operational
Web Application Operational
Content Management API Operational
Content Delivery API Operational
Image Delivery API Operational
GraphQL Delivery API Operational
Assets API Operational
Webhook Dispatcher Operational
Marketplace - Web Application Operational
Marketplace - Installed Apps Operational
Personalize - Web Application Operational
Personalize - Management API Operational
Personalize - Edge API Operational
Personalize - Analytics Operational
Automation UI Operational
Automation API Operational
Launch - Web Application Operational
Launch - Management API Operational
Launch - Content Delivery Network (CDN) Operational
Launch - Edge Services Operational
BrandKit UI Operational
BrandKit API Operational
Google Cloud Platform EU Region Operational
Web Application Operational
Content Management API Operational
Content Delivery API Operational
Image Delivery API Operational
GraphQL Delivery API Operational
Assets API Operational
Webhook Dispatcher Operational
Marketplace - Web Application Operational
Marketplace - Installed Apps Operational
Personalize - Web Application Operational
Personalize - Management API Operational
Personalize - Edge API Operational
Personalize - Analytics Operational
Automation UI Operational
Automation API Operational
Launch - Web Application Operational
Launch - Management API Operational
Launch - Content Delivery Network (CDN) Operational
Launch - Edge Services Operational
BrandKit UI Operational
BrandKit API Operational
Data and Insights (Lytics) Operational
Data and Insights - API Operational
Data and Insights - Collect API Operational
Data and Insights - Web Application Operational
Data and Insights - Data Pipeline Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jan 28, 2026

No incidents reported today.

Jan 27, 2026

No incidents reported.

Jan 26, 2026
Contentstack - Azure EU & NA Production - Redis Cache Upgrade
Completed - The scheduled maintenance has been completed successfully for Azure EU. The maintenance for Azure NA has been postponed to a later date. We will share further updates for Azure NA once the new schedule is confirmed.
Jan 26, 03:00 MST
Verifying - Verification is currently underway for the maintenance items.
Jan 26, 02:53 MST
Update - The scheduled maintenance is still in progress. The Azure EU upgrade has been completed successfully. While proceeding with the Azure NA upgrade, we identified issues with Redis. Our team is actively working on a fix and will provide further updates as they become available.
Jan 26, 02:38 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 20:00 MST
Scheduled - Please be informed that on January 26, 2026, the Contentstack team will carry out a planned Redis cache upgrade to improve security and reliability.

Start: January 26, 2026, 03:00 UTC
End: January 26, 2026, 10:00 UTC
Duration: 7 hours
Downtime: Brief (a few seconds to up to one minute)

Impact: During specific phases of the upgrade, some users may experience brief, intermittent HTTP 401 (Unauthorized) responses in the UI. These interruptions are expected to last only a few seconds to a minute and will automatically resolve as the upgrade progresses. Content Delivery services will not be impacted. The impact is limited to Azure EU and Azure NA users, and no user action is required.

If you experience any issues that persist beyond the migration window, please contact the Contentstack Support team.
Jan 23, 10:33 MST
Contentstack - Azure NA - Cache Server Engine Failure
Resolved - A scheduled cache server engine upgrade caused the Contentstack Web Application to become unavailable from 08:00 AM to 09:30 AM UTC on Jan 26, 2026, affecting user login and application operations. The cache server became unresponsive during a planned backup operation, exhibiting unexpected behavior that was not observed during similar upgrades in other regions and environments.

To resolve the issue, the engine upgrade was rolled back and traffic was redirected to the stable version, fully restoring service functionality. We are currently working with the hyperscalers to identify the root cause and are simultaneously analyzing our internal procedures to improve the overall operational process for future upgrades.
Jan 26, 01:00 MST
Jan 25, 2026
Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026
Contentstack - Azure EU - Webhook Signature Validation Issue
Resolved - A standard security upgrade to Node.js 24 with OpenSSL 3 was deployed as part of our security hardening efforts. The upgrade introduced stricter RSA-PSS signature validation per RFC 8017 standards, changing the default salt length from a previously lenient range (32-222) to strictly enforcing 32 for SHA-256. This impacted webhook functionality for configurations using RSA-based certificates with salt lengths greater than 32. Upon identifying the impact, the update was promptly reverted to restore normal operations.
Jan 22, 23:30 MST
Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026
Contentstack - AZURE NA & EU Production - Elasticsearch Upgrade
Completed - The scheduled maintenance has been completed.
Jan 17, 01:30 MST
Verifying - Verification is currently underway for the maintenance items.
Jan 17, 01:23 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 22:30 MST
Scheduled - Please be advised that on January 17, 2025, the Contentstack team will conduct scheduled maintenance on the Azure NA and EU production Elasticsearch clusters. No service downtime is expected during this activity.

Start: January 17, 2025, at 05:30 UTC
End: January 17, 2025, at 09:30 UTC
Duration: 4 hours
Expected Downtime: None

Impact: Customers hosted in the Azure NA and EU regions may experience temporary performance degradation during the maintenance window.

If you encounter any issues during or after the maintenance window, please contact Contentstack Support.
Jan 13, 07:41 MST
Jan 16, 2026
Jan 15, 2026

No incidents reported.

Jan 14, 2026

No incidents reported.

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