Best Operations Management Software

Turn data into answers with Splunk deployed and managed securely, reliably and scalably as a service. With your IT backend managed by our Splunk experts, you can focus on acting on your data. Splunk-provisioned and managed infrastructure delivers a turnkey, cloud-based data analytics solution. Go live in as little as two days. Managed software upgrades ensure you always have the latest functionality. Tap into the value of your data in days with fewer requirements to turn data into action. Splunk Cloud meets the FedRAMP security standards, and helps U.S. federal agencies and their partners drive confident decisions and decisive actions at mission speeds. Drive productivity and contextual insights with Splunk’s mobile apps, augmented reality and natural language capabilities. Extend the utility of your Splunk solutions to any location with a simple phrase or the tap of a finger. From infrastructure management to data compliance, Splunk Cloud is built to scale.

Daisee builds technology to provide access to deep insight into the behavioural and emotional dynamics of your customers with the most accurate AI-powered, fully-automated AQM available for more impactful coaching, improved commercial outcomes and compliance monitoring. Daisee analyzes and automatically scores 100% of customer interactions using a world-first automated, digital quality scorecard. This automatically surfaces quality assurance issues that require human intervention in the areas of communication, compliance and conduct. Daisee enables you to see far beyond words alone, surfacing the underlying emotion hidden deep within your interactions – what your customers are really saying, thinking, and feeling. Daisee helps organisations create practical business value immediately, with software that is incredibly flexible and easy to deploy across any telephony system. Globally Daisee operates in Australia, New Zealand and the USA.

ZIF for IT Operations. Shift from Reactive to Proactive IT Operations and Enable Frictionless IT.Features Single Pane of Command. Aggregates data from different monitoring tools and devices with 100+ plugins. Actionable insights on events. Reduces noise in the infrastructure through insightful event correlation and reduced false alarms. Identify Root Cause. Detects issues in the infrastructure faster with infrastructure and application heat maps. Predictive Analytics. Forecasts issues before they cause impacts using supervised and unsupervised machine learning algorithms. Notification & Reporting. Logs incident in the ITSM tool and notifies the right people through the Virtual Supervisor. Automate Tasks. Triggers and automates repeat tasks and complex workflows. Benefits. 360o visibility of enterprise. Operational efficiency through noise nullification, driving faster Mean-Time-To-Repair. Proactive identification of risks based on patterns with no dependency on a CMDB

RPA software robots work with the company's pre-existing systems, boosting productivity, accelerating decision making and lowering the error rate. This facilitates the expansion of companies that delegate manual and repetitive tasks to robots. It is the way to automate processes in companies technologically, a true digital transformation. TheEye is distinguished by its flexibility and ability to integrate workflows without changing policies. In addition, as a technological bridge, it allows you to centralize and communicate all your new and old systems, without incurring expensive licenses from a single place. Once implemented, the robots are integrated with their work team through TheEye and they begin to take care of the tasks that nobody wants to do without rest or mistakes and without losing a lot of money, freeing up talent to align with the business and increase added value.

Capacity is the world’s first Work Automation Platform, powered by artificial intelligence, that automates support for your customers and employees. The Capacity AI continuously learns from organizational knowledge and the interactions within your business to automate your helpdesk, processes, and decisions in real time. Key Benefits: Grow revenue with lower costs. Reduce the time and money spent answering repetitive questions with a new kind of helpdesk that enables you to escalate from tier-0 to tier-1 support with ease. Increase employee engagement. Employees are inundated with emails, phone calls, shoulder taps, and tickets. Empower your team with instant access to centralized knowledge, so your support team can focus on strategic goals and tasks that require higher-level thinking. Improve customer satisfaction. Customers have a lot of questions. Give your customers the experience they deserve with instant answers to their FAQs 24/7.

Augmentir™ is the world’s only AI-Powered Connected Worker platform for industrial companies. Augmentir is the first of its kind to combine enterprise augmented reality (AR) with artificial intelligence and machine learning (AI/ML) to intelligently close skills gaps so that frontline workers can perform their jobs with higher quality and increased productivity while driving continuous improvement across the organization. Augmentir is being used to help intelligently guide and support frontline workers in a wide range of industrial use cases – from manufacturing teams on the shop floor to service and repair teams out in the field.

OPUS is a leading industrial no-code AI platform that allows users to model processes and equipment to identify opportunities for optimization and predictive maintenance. Without any programming or coding experience teams can analyze their data, predict future performance, identify opportunities to reduce power consumption, improve productivity, and make adjustments to settings which can drastically improve operational outcomes. Dive deeper into your asset's data than ever before. Discover unexpected correlations that existed unnoticed, and root cause analysis into individual components so you can focus your efforts. Improve safety, compliance and environmental outcomes through artificial intelligence predictive insights, allowing you to plan interventions and make informed business decisions. With rapid deployment & AI model results in just minutes, you can unleash the power of your operational data and experience ROI. Optimize your entire facility, plant or worksite.

Founded in 1989, Marval is a leading global provider of enterprise IT Service Management (ITSM) software. With over 30 years in the ITSM business, Marval offers unrivalled industry knowledge and expertise combined with innovative system design. Since launch, we continue to regularly add new product features, updates and functionality, including Machine Learning and Artificial Intelligence, to empower our customers on their ITSM journey. We are a trusted partner to both public and private sector organisations worldwide, enabling support teams to deliver outstanding service management and customer experiences to colleagues and consumers around the globe.

We are now in front of a big change in business software. More and more people are changing the way they interact with computers to the conversation. This is why we’ve decided to create an AI-powered assistant for sales teams.

Business Workflow automation enables organizations to achieve digital transformation objectives by automating end to end workflows leveraging rules-based, cognitive and artificial intelligence capabilities. Traditional software licensing models that are based on “price per bot” model may not be aligned to customer’s ROI objectives. With BAAR, we offer a straightforward price per process model so that customers can determine upfront their return on investment. The uncertainty of cost overruns due to additional licenses, the incremental cost per page are eliminated ensuring the integrity of the business case. Up to 50% of implementations haven’t achieved their objectives due to the inability of teams to automate end to end processes in a timely manner. To assist clients, we have established an inhouse “BAAR Factory” comprising of highly knowledgeable and experienced business and software engineers.

An analytics-driven, simulation-based digital twin is a connected, virtual replica of an in-service physical asset — in the form of an integrated multidomain system simulation —that mirrors the life and experience of the asset. Hybrid digital twins enable system design and optimization and predictive maintenance, and they optimize industrial asset management. By implementing Ansys Twin Builder, you can improve top-line revenue, manage bottom-line costs and both gain and retain a competitive advantage. Ansys Twin Builder enables you to quickly create a digital twin–a connected replica of an in-service asset. This allows for enhanced lifecycle management and true predictive maintenance, saving costs to help maintain a competitive advantage.

From materials data to better products, faster! Accelerates R&D, scale-up, and optimizes manufacturing QC and supply chain decisions. Discover new materials, use ML guidance to forecast outcomes, and achieve faster and improved results. Build a model on your way to production. Test the model's limits behind your products to design cost-efficient and robust production lines. Use models to predict future failures based on supplied materials informatics and production line parameters. The Materials Zone platform aggregates data from independent entities, materials providers, factories, or manufacturing facilities, communicating between them through a secured platform. By using machine learning (ML) algorithms on your experimental data, you can discover new materials with desired properties, generate ‘recipes’ for materials synthesis, build tools to analyze unique measurements automatically, and retrieve insights.

DATANEO is an AI-powered all-in-one business automation platform designed to optimize Sales, CRM, Finance, HR, Inventory, Projects, and Customer Support in a single, intelligent ecosystem. By leveraging AI-driven automation, predictive insights, and real-time decision-making, DATANEO eliminates inefficiencies, enhances productivity, and helps businesses scale smarter. Key features include AI-driven lead scoring, automated invoicing, predictive demand forecasting, workforce optimization, smart ticketing, dynamic pricing, and real-time business intelligence. AI-powered automation simplifies complex workflows, reducing costs and manual efforts while improving efficiency. DATANEO seamlessly integrates with Salesforce, QuickBooks, Microsoft 365, Shopify, Zendesk, and more, offering fast implementation, cost-effective scaling, and enterprise-grade security. Whether you're a startup, SMB, or enterprise, DATANEO adapts to your needs, making AI-driven automation accessible to all.

Collective[i]’s mission is to help companies and B2B sales professionals around the world predictably manage and grow revenue. Collective[i] hosts a suite of applications that deliver insights to B2B sales teams and Intelligence.com, a global network for sales professionals. Collective[i] is a pioneer in the future of work movement that combines machine learning/artificial intelligence and massive data sets captured via cloud computing in order to improve productivity and grow revenue. Collective[i] solves the greatest challenge plaguing every company in the world, namely how to maximize revenue and specifically where revenue is coming from, when it will it be realized and will monthly, quarterly and annual goals be met. Collective[i] uses AI and a crowdsourced network of B2B sales professionals to allow users to better understand their buyers true intent to buy.