Best IT Service Software

What is IT Service Software?

IT service software provides an essential role in a business's IT environment. It assists with the daily functions and operations of the organization by managing user accounts, monitoring networks, and providing maintenance for hardware and software. It can also be used to schedule tasks, automate processes, or create reports. Additionally, it enables technicians to easily track issues and inquiries. This ensures that employees are able to access the necessary resources promptly and efficiently. Compare and read user reviews of the best IT Service software currently available using the table below. This list is updated regularly.

  • 1
    AimBetter

    AimBetter

    AimBetter

    Ensure business continuity by proactively preventing and resolving outages and poor performance in core systems such as ERP, WMS, and others based on SQL Server/ Oracle. ๐—ฅ๐—ผ๐—ผ๐˜ ๐—–๐—ฎ๐˜‚๐˜€๐—ฒ ๐—”๐—ป๐—ฎ๐—น๐˜†๐˜€๐—ถ๐˜€: Get the root cause of DB system issues in real-time, including queries, resources, and code analysis. ๐—–๐—ผ๐—บ๐—ฝ๐—ฟ๐—ฒ๐—ต๐—ฒ๐—ป๐˜€๐—ถ๐˜ƒ๐—ฒ ๐——๐—ฎ๐˜๐—ฎ๐—ฏ๐—ฎ๐˜€๐—ฒ ๐—œ๐—ป๐˜€๐—ถ๐—ด๐—ต๐˜๐˜€: Providing automatic DBA capabilities, AimBetter reduces dependency on specialized DBAs by 80% through automated analysis and actionable insights. ๐—–๐—น๐—ผ๐˜‚๐—ฑ-๐—•๐—ฎ๐˜€๐—ฒ๐—ฑ ๐—ฃ๐—น๐—ฎ๐˜๐—ณ๐—ผ๐—ฟ๐—บ: Centralized, easy-to-deploy solution suitable for businesses of all sizes. A 5-minute installation in one of the company's servers doesn't load the analyzed servers. ๐—ฃ๐—ฟ๐—ผ๐—ฎ๐—ฐ๐˜๐—ถ๐˜ƒ๐—ฒ ๐—”๐—น๐—ฒ๐—ฟ๐˜๐˜€: Notifies users of anomalies and potential issues before they impact users. ๐— ๐—ผ๐—ฏ๐—ถ๐—น๐—ฒ ๐—”๐—ฝ๐—ฝ: Enables receiving alerts and taking critical actions like killing sessions from anywhere. Real-Time Problem Solving
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    Starting Price: Free
  • 2
    openITCOCKPIT

    openITCOCKPIT

    it-novum GmbH

    Easy to use configuration web interface for Nagios and Naemon. The monitoring solution for corporations and SMEs From large data centers to critical IT services โ€“ monitor and manage all of your servers, applications and systems at a glance! openITCOCKPIT creates transparency by providing comprehensive monitoring of your entire IT landscape. Its modular design includes features such as reporting, event correlation and clustering capabilities โ€“ all in an intuitive web interface. And by using its supplied host and service templates, experienced administrators can save time and effort which will be better placed in other areas. The supplied REST API makes it easy to connect to external systems. With openITCOCKPIT, the classical division between monitoring and configuration is removed. After exporting the configuration to Naemon/Nagios, users can immediately see the status of the monitored hosts and services in the front end and then edit them directly.
    Starting Price: 0 โ‚ฌ
  • 3
    Netreo

    Netreo

    Netreo

    Netreo is the most comprehensive full stack IT infrastructure management and observability platform. We provide a single source of truth for proactive performance and availability monitoring for large enterprise networks, infrastructure, applications and business services. Our solution is used by: - IT Executives to have full visibility from the business service right down into the infrastructure and network that supports it. - IT Engineering departments as a decision support system for capacity planning, and architecting modern solutions. - IT Operations teams for real time visibility into what is failing in their environment, what bottlenecks exist and who it is affecting. We provide all of these insights for systems and vendor mixes in large heterogeneous and constantly evolving environments. We have an extensive and growing list of supported vendors (over 350 integrations) including network vendors, servers, storage, virtualization, cloud platforms and others.
    Starting Price: $5/resource/mo
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