Best HR Case Management Software

Compare the Top HR Case Management Software as of April 2025

What is HR Case Management Software?

HR case management software enables businesses and HR departments with a single platform for handling human resource cases, investigations, requests, and issues. HR case management software, also known as HR investigation software or employee relations software, streamline that entire process around human resource case management and investigation. HR case management software handles cases like co-worker complaints, disciplinary issues, long-term sick leave, harassment, and more. Effective HR case management software includes everything an HR manager needs to manage every type of HR case, for every step in the process. Compare and read user reviews of the best HR Case Management software currently available using the table below. This list is updated regularly.

  • 1
    Ethicontrol

    Ethicontrol

    Ethicontrol OU

    Ethicontrol is platform to support full lifecycle of a message or incident - from origination to final decision. Our web-intake supports 40+ languages and automatics translations. We also provide toll free lines and voice calls processing 24/7. Our incident and case management support scenarios and workflows; delegation, classifications, priorities, tasks, case files, fact trees, team conclusions and powerful analytics. Our platform is compliant with EU Whistleblowing Directive, UKBA, PIDA, Sapin II, FCPA, ISO 37001, ISO 37002 and many more frameworks. We have got pricing plans for a company of any size and can provide you with custom quotes. We don't charge for users. Different options of rollout: any location, jurisdiction, SaaS-based or on premise solution.
    Starting Price: €89 per month
  • 2
    AutoCount

    AutoCount

    AutoCount

    AutoCount possess more than 25 years software development experience. Its main business is to develop and provide high quality accounting software as well as other business applications to small and medium sized enterprises. As at today, AutoCount Accounting, AutoCount Point of Sale and AutoCount Payroll have been the preferred choices of most SMEs in Malaysia and its surrounding countries. More than 200,000 companies and 600,000 users of various industries/sectors are supported by 300 authorized dealers in the regions respectively. With AutoCount, you can create as many templates as you need for frequently used documents, and schedule all recurring transactions for future periods. Improve productivity and efficiency in daily routines with a few simple actions. For many businesses, recurring transactions and accounting entries can be a huge volume of repetitive and tedious workload. Now you may schedule all future transactions and generate the entries automatically.
    Starting Price: $17 per month
  • 3
    HR Acuity

    HR Acuity

    HR Acuity

    HR Acuity is the only technology platform specifically built for employee relations and investigations management. With our HR case management solution, organizations can build a better workplace by easily performing thorough and comprehensive fact-finding into allegations of employee conduct, minimizing legal and financial risks. The platform includes tools for consistent documentation, search and reporting, and post-hire and exit interviews.
    Starting Price: Contact Us
  • 4
    Dovetail Software

    Dovetail Software

    Dovetail Software

    Dovetail Software provides an HR Service Delivery Experience that includes HR Case Management, Employee Portal, HR Knowledge Management and Reporting & Analytics that enables HR to achieve excellence in HR Service Delivery and meets the needs of a modern HR team. These needs include enhancing the Employee Experience and improving HR Experience of delivering HR services. Founded in 1996 as a CRM (Customer Relationship Management) company based in Austin, Texas, Dovetail Software started life focusing on the Customer Service and Support market offering and implementing products to large scale enterprise organizations. In 2008 we shifted focus and created products for global workforces, specifically HR Service Delivery, with our current product lineup - Employee Portal, HR Case Management , HR Knowledge Management and Reporting & Analytics.
  • 5
    Leena AI

    Leena AI

    Leena AI

    Leena AI provides an AI-powered HR Assistant providing instant responses to employee queries improving employee experience. Leena AI is available on multiple platforms and channels of communication. Leena AI works using standard platform UI for minimal confusion and best user experience. Leena AI can communicate with multiple employees at the same time. Leena AI eliminates the waiting between asking a question and receiving an answer. Leena’s AI engine allows personalized interactions with every employee. Leena AI employs the best in class security features to ensure your data is safe from prying eyes.
    Starting Price: $3 per user per month
  • 6
    Sunrise HR Case Management
    On a daily basis HR teams are faced with hundreds of employee queries and requests from across their business. These queries could be a simple request for information to more complex and long-running enquiries and cases that need to be handled sensitively. Many HR teams, or Shared Services teams are finding that these processes can no longer be efficiently tracked using traditional methods and instead are looking for solutions that manage all of these work tasks on one single platform. With Sunrise HRCM, not only will HR teams have a single place for all employee support interactions but they will also be able to automate and manage key HR processes, spot trends over time and ensure consistency and accuracy of issue resolution and advice. Sunrise HRCM is the perfect solution for HR Service Delivery and Shared Services capability.
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