Compare the Top Distribution CRM Software in 2025

Distribution CRM software is a powerful tool utilized by companies to manage their customer relationships. This type of software allows users to create and update customer profiles, track communication histories, monitor product orders, analyze sales performance, generate leads and more. Companies can also use Distribution CRM software to automate processes such as customer service inquiries and marketing campaigns. Other features include customizable dashboards and reporting tools to enable better decision making based on data insights. In addition, the platform is often integrated with other enterprise systems such as ERP or ecommerce solutions for enhanced productivity. All these features provide organizations with the necessary tools to improve customer relations in order to acquire repeat customers and retain current ones. Here's a list of the best distribution CRM software:

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    Pipedrive

    Pipedrive

    Pipedrive

    Pipedrive is a web-based sales CRM (customer relationship management) software that lets sales teams track pipelines, optimize leads, manage deals and automate their entire sales process to focus on selling. Pipedrive’s simple interface empowers salespeople to streamline workflows and unite sales tasks in one workspace. Unlock instant sales insights with Pipedrive’s visual sales pipeline and fine-tune your strategy with robust reporting features and a personalized AI Sales Assistant. Reach the right contacts at the right time with intelligent lead segmenting and activity reminders that tell you when to take action. When it’s time to seal the deal, compose instant, irresistible sales emails in just one click. With Pipedrive, winning has never been easier.
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    Starting Price: $14/month
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  • 2
     monday sales CRM
    Built on top of monday.com Work OS, monday sales CRM empowers business owners and sales teams to manage all aspects of their sales cycle and customer data, streamlined in one centralized place. They can capture leads from any source, easily manage their contacts’ information, and track every deal's status so that no opportunities slip through the cracks. monday sales CRM lets you create no-code automations, eliminating hours of repetitive processes, and seamlessly integrates with the tools sales teams already use ensuring maximum efficiency. Without the need for an IT professional, build customizable dashboards to get the full overview of your sales cycle to confidently analyze data and optimize your sales processes. Manage your post-sales activities such as client onboarding and their projects to nurture stronger customer relationships. Best of all, it’s extremely user-friendly, standing out from traditional platforms, making it a CRM your sales team would actually want to use.
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    Starting Price: $10 seat / month
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  • 3
    HubSpot CRM
    HubSpot brings your marketing, sales, and service teams together on the same AI-powered customer platform. HubSpot's Customer Platform is not just a tool; it's the heartbeat of your business. Designed with passion and precision, our CRM stands out as the ultimate solution for empowering your team to build deeper customer relationships. It transforms the way you engage with your clients by offering a seamlessly integrated, all-in-one platform for sales, marketing, and customer service. With HubSpot's CRM, you gain unparalleled insights into your customer interactions, all organized in an intuitive, easy-to-navigate dashboard that promises to skyrocket your team's efficiency. Our platform is engineered to grow with you, offering scalable solutions that adapt to your evolving business needs. What's more, HubSpot's Customer Platform includes a robust free version, packed with essential features, making it the perfect choice for ambitious businesses of all sizes.
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    Starting Price: Free
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  • 4
    C2CRM

    C2CRM

    Clear C2

    At Clear C2, we understand that different companies have different business requirements. We designed C2CRM to allow you to choose only the functions you need. Our CRM system is a cost-effective solution that will grow with your business. C2CRM consists of four modules that integrate to provide a comprehensive CRM solution: Relationship Management, Sales Automation, Marketing Automation, and Customer Service. Only buy what each user needs. The C2CRM Relationship Management module is the core of our solution. It consists of all the logic you need to manage your business relationships effectively and a mobile app to keep your sales team informed while on the road. Get a 360-degree view of your accounts, contacts, and activity with built-in dashboards, workflow automation, and reports.
    Starting Price: $37 per user per month
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  • 5
    Epicor Prophet 21

    Epicor Prophet 21

    Epicor Software

    Epicor Prophet 21 is a leading ERP solution for wholesale distributors that combines proven distribution expertise with a web-enabled infrastructure and modern technology stack. Cloud and on-premises deployment options are available. From inventory to logistics, Prophet 21 keeps everything in balance within your organization and unlocks the potential of your supply chain to help grow sales, boost productivity, and drive profits. • Data-driven, with industry-specific functionality, to help you make smart decisions • Cloud-based applications to modernize and mobilize operations • Connected ecosystems to ensure visibility across your business • AI-infused solutions to drive efficiencies
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  • 6
    Epicor Eclipse

    Epicor Eclipse

    Epicor Software

    Eclipse automates sales, supply chain, warehouse, and financial management for electrical, HVAC, plumbing, and PVF distributors. By integrating advanced data management and AI capabilities, Eclipse ensures more efficient processes, accurate, real-time information, and actionable insights across the business. This leads to improved operational efficiency, optimized sales and margins, enhanced decision-making, and overall, better customer experience.
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  • 7
    SalesNOW

    SalesNOW

    Interchange Solutions

    In the fast-paced distribution industry, staying organized and responsive is critical. SalesNOW CRM helps distributors manage accounts, track deals, and forecast sales with precision. Monitor inventory needs, streamline communication with vendors and clients, and gain real-time insights to keep your network running smoothly. With mobile and web access, SalesNOW ensures you’re always connected. SalesNOW stands out by offering unparalleled support to ensure your CRM success. Our Business Analysts customize the platform to fit your distribution workflows, while Account Managers ensure your team is fully trained and equipped to excel. While 50% of CRM systems fail within two years, SalesNOW delivers a solution built to last. Simplify operations, strengthen relationships, and grow your business with SalesNOW CRM—the perfect fit for distributors.
    Starting Price: $24.95/month/user
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  • 8
    Act!

    Act!

    Act!

    Act! Premium is perfect for small and midsize businesses looking to market better, sell more, and create customers for life. With unparalleled flexibility and freedom of choice, Act! Premium accommodates the unique ways you do business, whether it’s on-premises (Act! Premium Desktop), in the cloud (Act! Premium Cloud), or, you can leverage a hybrid deployment for maximum flexibility! Act! also offers customizations to fit your specific business or industry processes or your preferences for deployment and access, the possibilities with Act! Premium are limitless. Act! Premium includes powerful CRM, email marketing and Marketing Automation tools in one platform, making it easy for you to up your sales and marketing game – and ultimately create customers for life.
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    Starting Price: $30.00/month/user
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  • 9
    Acumatica Cloud ERP
    Acumatica Cloud ERP provides the best business management solution for transforming your company to thrive in the new digital economy. Through leading-edge technology, best-in-class business functionality, and customer-friendly business practices, Acumatica delivers unparalleled value to small and midmarket organizations. Integrated workflows span the full suite of business management applications, from Financials, Project Accounting, and Inventory Management to CRM. Specialized industry solutions include Construction Edition, Manufacturing Edition, Retail Edition, and Distribution Edition. Acumatica is built on a future-proof platform with open architecture for scalability, ease of use, and rapid integrations. Connected business. Delivered. Rapid integrations. Delivered. Remote collaboration. Delivered. Business resilience. Delivered. Future-proof platform. Delivered.
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  • 10
    Repfabric

    Repfabric

    Repfabric

    Repfabric is a customer relationship management (CRM) software designed specifically for multi-line sales teams (i.e. reps, distributors, wholesalers, dealers, and manufacturers). It streamlines and simplifies the sales process by providing deep integration with email, contacts, calendars, and deal tracking. The platform enables users to track commissions from CRM to sale, make updates directly from mobile devices, and document sales calls using voice-to-text features. In addition to these core functionalities, Repfabric offers features such as account activity and opportunity reviews, sales numbers and trend analysis by manufacturer, and a Nearby feature to find the closest client when a sales call is canceled. The platform is supported by a full-service customer care team and an experienced data team, ensuring a smooth transition for businesses and allowing you to focus on growing your business.
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  • 11
    Pipeliner CRM

    Pipeliner CRM

    Pipelinersales Corp.

    Pipeliner has revolutionized CRM with our unique visual interface, no-code workflow automation engine, and instant, dynamic insights and reporting. There is no other CRM that provides both salespeople and sales management with so many ways of displaying and analyzing sales data while also delivering intelligent, system-generated insights. Plus, thanks to our automation engine and ease of integration with other systems (such as email, ERP, Marketing), Pipeliner eliminates many of the manual and routine tasks that other systems force on both salespeople and sales managers. The Pipeliner CRM experience is so different from traditional CRM which is why we drive the highest adoption rates, lower Total Cost of Ownership, and rapid Return On Investment. Plus with fast onboarding and how easy it is to learn to use and/or administer the system, there is little to no business interruption when deploying.
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    Starting Price: $25
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  • 12
    Inspired Portal

    Inspired Portal

    Inspired Technology Systems

    Software for Cold Storage Management, Food Production, Food Distribution, Distribution, or Service Providers. Web based cloud software requires minimal up-front costs. A simple monthly subscription model offers little risk. To top it all, it works on any web-enabled device like computers, tablets, smart phones, and hand held bar code scanners. Use our ERP and WMS Software to run your business. Enjoy the convenience of having everything you need all in one place, and also having the ability to customize our already unmatched ERP system to further suit your unique business needs. "Go Live" in record time with our feature-driven turnkey solution, or tell us what you're looking for and we'll create a custom-written package just for you. WMS, Order Entry and Sales, AR and Billing, Purchasing, AP and Check Processing, Reporting and Graph Dashboards, CRM, Preventative Maintenance, Lot control + traceability, SQF and HACCP Document Management, Scheduling Calendars.
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  • 13
    OpenPro ERP

    OpenPro ERP

    OpenPro, Inc.

    Grow your business with OpenPro ERP solutions that can be deployed in the cloud or on your server. Our software supports most industries with a complete Enterprise Resource Planning (ERP) software solution. As a provider of Business Management ERP Software, OpenPro excels with its Real-Time Solutions. From Accounting and Financial Reports to its MES software, MRP manufacturing and wholesale distribution inventory control software. The Business Management Software are all GAAP and international compliant. OpenPro is multi language (9 different) and multi currency. Another of the many business software solutions is a complete retail Point of Sales (POS) system, while distributors benefit from the supply chain management software. Built in time card management, Payroll and HRMS systems are integrated with the accounting manufacturing software. Customer Relationship management (CRM) is integrated to target prospects and convert them into customers quickly.
    Starting Price: $44 per user
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  • 14
    Kechie

    Kechie

    My Office Apps

    Kechie is a fully integrated Enterprise Resource Planning Software with a Software as a Service (SaaS) platform that simplifies the user experience and has the latest in cloud technology. Kechie is easily configured to the scalable needs of your growing business. The robust engine enhances real-time visibility and tracking on all transactions from CRM, Sales, Inventory Management, WMS, Logistics, Procurement, Manufacturing, and Finance, which will streamline your operations and ultimately increase your profitability. It is quick and easy to implement without the expensive price tag. Sold in separate packages – inventory and warehouse management, manufacturing, and finance – or a fully configured ERP system to include all of these individual tools. Let us show you how to manage your business processes more efficiently and effectively.
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  • 15
    Dispatch Science

    Dispatch Science

    Dispatch Science

    Optimize and automate all your deliveries with Dispatch Science. Dispatch Science manages, optimizes and automates all the steps a delivery business needs to get the job done. It supports order-booking, CRM via a self-serve customer web portal, pricing, route optimization, manual and automated dispatching, real-time tracking with predictive ETA notifications, returns management, proof of deliveries, barcode scanning, billing, and driver management with a complete iOS/Android mobile driver app. Our API extends automations to 3rd party applications like accounting, eCommerce, other 3rd party logistics platforms, and more. Our solution is used in all industries where deliveries are needed, such as: -Courier and parcel delivery services -eCommerce last mile deliveries -Manufacturing distribution -3PL's -Restaurant, food, and beverage distribution -Hospital, medical, and pharmaceutical deliveries -Retail last mile distribution
    Starting Price: $675/month
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  • 16
    Close

    Close

    Close

    Close is a sales customer relationship management platform (CRM) built to help you win more deals much faster. With built-in calling, SMS, and email—your team can reach leads wherever they are, with ease. Close is an “all-in-one” CRM which you can use standalone, no plug-ins or add-ons needed. Close is affordable and easy to learn. It's the perfect CRM for startups and small businesses looking to grow fast, who don't want to pay enterprise prices. Plans start at just $49/month. Close comes jam-packed with sales features to power your team, including an automatic inbox syncing, email/SMS messaging automation, Power Dialer, Predictive Dialer, call tracking and recording, VoIP, custom reporting and analytics, and so much more. Our templates are excellent for a number of fields, including real estate, B2B/SaaS, small business, finance, and beyond. Support is offered via email, phone, online FAQ documentation, and a self-service knowledge base.
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    Starting Price: $49.00/month
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    aACE

    aACE

    aACE Software

    aACE 6 is powerful business management software designed for small-to-midsized businesses to efficiently manage their operations in one comprehensive solution. For over 20 years we’ve worked hand in hand with our customers to refine the features that matter most to everyday users. aACE offers sophisticated tools to manage sales, operations, and accounting, providing 360-degree visibility into your organization while our robust segregation of duties allows you to control which data your employees can access. As a result, our customers have told us that aACE cuts the amount of time they spend searching for information or following up with other departments by up to 50% – and that adds up to hours per day that they can now spend on higher-level tasks focused on growing their business. aACE can also be affordably and easily customized to fit your company’s unique workflows, supporting the “secret sauce” that sets you apart from your competitors.
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    Starting Price: $99/month/user
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    LionO360 ERP
    LionO360 is a comprehensive SaaS based CRM/ERP solution that enables you to manage your entire business from one unified platform. This drives operational efficiency and enables business growth. Our next-gen platform empowers SMBs to transform their business process. There is no need to maintain multiple systems to run your business, and constantly deal with data reconciliation issues and manual workarounds. With the LionO360 platform, you get one single and unified CRM/ERP system to manage all your core business functions, which includes sales, customer relationships and pipeline/quota management to back-office inventory, purchases, warehouse, field service, logistics, financial management and e-commerce integrations. Our out-of-box solution is highly configurable and provides flexibility to start immediately, and then scale as the business expands.
    Starting Price: $19 per month
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    Salesforce

    Salesforce

    Salesforce

    Salesforce helps sales teams accelerate their performance and achieve their goals. Salesforce is the world's most-used CRM, and so much more. With Salesforce, teams get access to tools that allow them to grow their accounts, find new customers, and close deals—faster and from anywhere. It offers a wealth of features that include contact management, opportunity management, lead management, email integration, reports and dashboards, sales forecasting, files sync and share, and so much more. Spend less time digging around in spreadsheets and more time running your business. No hardware, no software, no hassle. Our simple setup assistant will have you streamlining sales and answering customer questions in just minutes. Give buyers seamless, personalized experiences by connecting data across sales, service, and marketing. See a complete view of the customer — their account, activity history, and connections. Pull in social data for a deeper view of your customers.
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    Starting Price: $25.00/month/user
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    Zoho CRM
    Zoho CRM delivers a basic and clean interface layout that has a variety of unique features that drive to help lead conversion rates. With an intuitive dashboard, the CRM can run 'macros' to streamline how a lead is contacted and tracked through the process of a sales. Administrators can monitor missed opportunities and best performing agent users, and also make business-impacting decisions using the sales report function.
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    Starting Price: $14.00/month/user
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    Microsoft Dynamics 365
    Accelerate your business growth with Dynamics 365, the next generation of CRM and ERP applications. Unify your data. Get predictive insights. Achieve amazing results. Make smarter decisions. Take actions that drive your business. Find and build stronger relationships. Improve productivity and performance. Get a single view of customers. Find and nurture the right leads. Create connected customer experiences. Stay on top of market trends. Deliver positive customer experiences—faster. Optimize resources and help technicians be more efficient. Reduce operational costs. Redefine your traditional global financial management. Automate processes to increase efficiency. Decrease operational expenses and financial complexities. Move from reactive to predictive operations. Automate and simplify your manufacturing and supply chain management. Maximize the life of your assets. Unify your physical and digital commerce. Build brand loyalty through personal engagement. Exceed customer expectations.
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    Starting Price: $190 per user per month
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    Freshsales

    Freshsales

    Freshworks

    Freshsales is a full-fledged sales force automation solution for sales teams. It provides everything a salesperson needs to attract quality leads, engage in contextual conversations, drive deals with AI-powered insights, and nurture customer relationships. With built-in email, phone, chat, and telephony, Freshsales empowers sales teams with more time for selling by automating the sales process and increases efficiency and productivity in their daily activities. With Freddy AI, salespeople can get insights into the best deals to go after and what actions to take and predict revenue with sales forecasting. Businesses can take the next step forward towards powerful pipeline management with Freshsales. If you need a solution for your marketing teams to organize customer information, personalize and automate email campaigns, and find the right sales opportunities, then Freshsales Suite fits the bill.
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    Starting Price: $9 per user per month
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    LeadSquared

    LeadSquared

    LeadSquared

    Manage all your products, teams and processes in one platform (digital, call center, or field agent driven). Never, ever miss a sales opportunity. In most B2C businesses, the prospect-to-customer journey is never straightforward. In fact, there isn’t just one path-to-closure. There are multiple sales journeys, involving different channels, processes, teams, and touchpoints. LeadSquared connects them all – processes, distributed teams, and touchpoints – to give you one complete end-to-end sales execution platform – for your digital teams, call center agents, feet-on-street teams (sales, partner onboarding, service), and operations. LeadSquared cuts down all the noise that your teams constantly wade through and allows them just to focus on just their next task, enhancing their efficiency and helping them sell more. No-code sales process builder. Sketch the best-possible sales workflows for your different products & teams. The sales processes are dynamic and completely flexible.
    Starting Price: $25 per user per month
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    NetSuite CRM
    Redefine and elevate your customer relationships with NetSuite CRM+. A complete, front-office solution for today's modern businesses, NetSuite CRM+ provides users a 360-degree view of their customers in real time. It offers a wide range of capabilities to ensure a a seamless flow of information throughout the customer lifecycle--from lead, through sales order and fulfillment, to renewal, upsell, cross-sell, and support. It also integrates with leading accounting, ecommerce, warehousing and shipping applications.
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    Oracle CRM On Demand
    Oracle's Complete CRM solutions offer the broadest and deepest capabilities that help organizations drive sales, marketing, loyalty, and service effectiveness. And in combination with Oracle's Commerce solutions, they deliver a unified cross-channel experience for consumers. Only Oracle CRM On Demand Industry Editions provide organizations with CRM solutions tailored for specific industries. Unlike other hosted CRM solutions, Oracle CRM On Demand Industry Editions are built upon Oracle's deep industry expertise, providing organizations in the automotive, high technology, insurance, life sciences, and wealth management industries with tangible business value from the start of deployment. Oracle CRM On Demand Industry Editions feature pre-built business processes, data models, object models, and business logic designed to support the unique requirements of each of these industries.
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    Creatio

    Creatio

    Creatio

    Creatio is a global vendor of a no-code platform to automate workflows and CRM with a maximum degree of freedom. With Creatio, you can take advantage of a ready-to-go industry-leading CRM while also enabling users - whether business users without coding skills or professional developers - to create powerful business apps and easily automate various aspects of the company’s operations with no code. Creatio CRM is a full-fledged suite of products for marketing, sales, and service automation integrated on one no-code platform. Creatio products can be deployed as a single CRM bundle or as standalone solutions to fit your company’s exact needs. Accelerate lead-to-revenue with 360-degree customer view, advanced lead & opportunity management, omni-channel campaign automation and more. Featuring a variety of built-in tools for workflow automation, the Creatio platform allows you to create business applications of any complexity and scale.
    Starting Price: $25 per user per month
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    Method:CRM

    Method:CRM

    Method Integration

    Method:CRM is the #1 rated CRM by QuickBooks Desktop & QuickBooks Online users. Integrations Method:CRM's patented real-time sync with QuickBooks, automatically updates customer information, invoices, payments, and more between Method and QuickBooks. Method:CRM also offers native integrations with Gmail, Outlook, and Mailchimp, or connect hundreds of other apps via Zapier. You can manage all your daily workflows with one simple system and say goodbye to double data entry. Lead management Forget about spending hours on admin work and entering sales leads. Instead, use Method:CRM to let your sales team focus on finding new prospects, nurturing leads, and closing deals. Streamline your sales process by managing your estimates, invoices, and opportunities in one place with Method:CRM. Customization 100% customizable, 100% code-free. Method's drag-and-drop tools allow you to create a custom CRM that mirrors your business processes and evolves with your company's growing needs.
    Starting Price: $25.00/month/user
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    Prospect CRM

    Prospect CRM

    ProspectSoft

    The Stock-Aware CRM & eCommerce platform that’s perfect for Wholesalers, Distributors and Manufacturers. Sell more in less time, every time. Be a Prospect Hero. What is Stock-Aware CRM? Wholesalers, Distributors and Manufacturers know that selling physical products B2B involves unique operational challenges, meaning ordinary CRM's fall short. Stock-Aware CRM is different. Prospect is a new type of Stock-Aware CRM that's specifically designed for Wholesalers, Distributors and Manufacturers who sell physical products B2B. Prospect integrates product, inventory and customer sales data, to streamline B2B CRM processes. Your team will save time, increase sales and maximise profits. Prospect combines the best of traditional CRM – Marketing, Sales Pipelines and Customer Service Management – with the reality of selling B2B products – quoting, ordering, inventory management, special pricing, back orders, product information and even contracts, serial numbers and asset tracking.
    Starting Price: £22.50 per month
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     OleaERP
    OleaERP is integrated ERP/CRM software designed for all size of companies managing their entire business from Supply Chain management, Customer Driven MRP, Advance Production & detailed scheduling, Sales & distribution, CRM, Finance & Accounting, Purchasing & Inventory, Warehouse, HR& Payroll, Project management and Reports/Analytics and along with vast Industry Specific Solution packages. OleaERP developed by Jesvtechnosoft India and brazil team. The major part of product developed and covering concepts of SCM, Advance planning and scheduling functions. This product is build based on Software as service ( SaaS) model. Control, organize, and print labels with OleaERP shippers integration. OleaERP supports more than 40 leading shippers worldwide. Conquer every stage of the customer journey with OLEA ERP completely free ERP at its core the customer.
    Starting Price: $20 per user per month
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    Aquilon ERP

    Aquilon ERP

    Aquilon Software Inc.

    Developed explicitly for small and mid-size manufacturers and distributors (SMB's), Aquilon's ERP Software will meet your needs with fully integrated CRM, Financial, Distribution, and Manufacturing modules. We focus on speed, stability, and predictability. Our low initial cost and quick and efficient implementations keep your costs under control. Aquilon ERP is an excellent value. Are you looking to improve the processes that drive your business growth? Do you wish you could save time and money with more efficient inventory control, streamlined sales, manufacturing, and distribution processes? Aquilon ERP Software provides all of this and more. Our distribution and manufacturing customers' businesses include building products, fasteners, nutraceuticals, chemicals, doors, configure to order, equipment, machinery, electronics, import/ export, wood products, and many more. Contact us for a no obligations discussion at 1-877-810-8787
    Starting Price: $95 per month
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    Pipeline CRM
    Get a sales platform that offers easy setup, seamless integrations, and intuitive tools. With Pipeline CRM, you’ll have everything you need to accelerate sales. We’ve built sales enablement tools for 15 years and listened to our customers every step of the way. The result is easy to use, customizable, and fluff-free. Every detail about your sales pipelines, right there when you need it and hidden when you don't. See all of your deals in a single, customizable list view. Use filters to find exactly what you’re looking for. Real people, based in the US, and all expert daily users of Pipeline. Our customer care is second to none. Our support is known for picking up in two rings, no phone trees involved. Getting started is easy with personalized onboarding services. We do custom development. If it’s not “out of the box,” just ask. Easy to get started with no setup or hidden costs, and no engineering resources required.
    Starting Price: $19.95 per month
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    Enterprise 21 ERP

    Enterprise 21 ERP

    Technology Group International

    The Enterprise 21 ERP software system is a fully-integrated ERP solution for manufacturers and distributors. Delivering complete order management, inventory management, warehouse management, manufacturing, forecasting and planning, purchasing, finance and accounting, CRM, business intelligence and reporting, EDI, and e-Commerce, TGI’s Enterprise 21 ERP software is truly an all-inclusive, end-to-end ERP software solution. The Enterprise 21 ERP Product Overview brochure highlights many of the features of the award-winning Enterprise 21 ERP software application, including fully-integrated order management, warehouse management, inventory management, procurement, and financial management solutions for manufacturers and distributors. The document also showcases Enterprise 21’s superior business intelligence and reporting, manufacturing management, advanced planning, customer relationship management, project accounting, and e-Commerce capabilities.
    Starting Price: $3500.00/one-time/user
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    Mobisale

    Mobisale

    Mobisoft

    With the world leading commerce platform for Consumer Goods manufacturers and wholesalers. Covering all your field sales and distribution activities. Mobisoft brings your organization into the digital age by streamlining processes, getting the work done in less time, more profitably and more transparently. Mobisoft puts everything your sales and distribution teams need at their fingertips so they can work smarter and faster, while making your customers happier. Pre-built to the leading ERP, BI and CRM systems so you can seamlessly integrate your field data. Answer all your customers’ questions on products from a detailed product page including selling units, stock levels, last order date, last selling price, present photos and videos, and even product ingredients, instructions and any other information that will help you generate sales.
    Starting Price: $50 per user per month
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    Pilot ERP

    Pilot ERP

    Pilot ERP

    Pilot ERP the fully developed ERP manufacturing software system designed for the Small to Medium-sized manufacturer or distributor, to support with tasks involving Sales & CRM, Manufacturing, Job Costing, Inventory/Warehouse control, Purchasing, AR, AP, Accounting and more. Pilot ERP helps avoid high startup and maintenance fees traditionally expected in ERP systems used by large enterprises. In addition, the service comes with Pilot ERP's certified trainer visits to assist you installing, configuring and training your staff on Pilot ERP.
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    SDS4 Distribution Software

    SDS4 Distribution Software

    SDS Distribution Software

    Install and run SDS4 anywhere you want. The most flexible system in the world allows you to install it where you need it. Laptops, Desktops, Local Network, Cloud. Even Mac and Linux users can now take advantage of SDS Distribution by running SDS4 Software in Google Chrome! Unlike other applications SDS4 is built with the user in mind. Everything is visibly located in front of your employee making it easier to focus on the job. All functions have been standardized and eloquently placed in the same position on every page. Creating a simple Quote is no different than creating a PO or an RMA. Double data entry can be easily avoided and carried to other forms with our often copied one-click technology. After laying eyes on SDS4 for the very first time, employees should be able do their jobs with little to no training! Our advances in automation have been so widely used that they are now considered and expected to be standard features in most modern ERP and CRM Distribution Software Systems.
    Starting Price: $1295 one-time payment
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    Infor CRM
    Infor CRM is more than just a database, it's a full view of your customer interactions. Infor Customer Relationship Management (CRM) software provides a view of every customer touch point across an organization’s sales, marketing, customer service, and support teams. Rich customer profiles and sales productivity tools can help users to identify opportunities to maximize the impact of each interaction and streamline sales activities. Drive accurate forecasting, informed decision making, and effective team and territory management with a robust selection of analytics, sales management tools, and proactive alerts. Infor CRM is a cloud-based application that includes sales, customer service, marketing analytics, and reporting; and integrates easily with Infor ERP solutions, Birst® Networked BI, other products in Infor’s Customer Experience Suite, and more. Manage the full customer lifecycle in one environment, capitalize on future sales opportunities, and deliver exceptional experiences.
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    Onpipeline

    Onpipeline

    Onpipeline Technology

    Your sales team needs a better CRM! Onpipeline™ is a great CRM that allows your sales reps to easily manage sales, contacts and activities. They can integrate emails and calendars, automate recurring tasks, get Leads from web forms or API, and much more. Lead and Deal management software with a simple interface that really helps salespeople! Easy to use and fully customizable to fit your business needs. Marketing automations allow you to save time on recurring tasks. All accounts with unlimited storage, contacts and users. Immediate access. You can get started in 2 minutes or less. You can add new contacts and deals from emails, web forms and our API. Also, you can activate and track 3rd party sources and control their access at anytime. Drag and drop your deals into the next stage! You can set up Onpipeline to work with one or more customizable pipelines and optionally assign them to a Team.
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    Oracle Siebel CRM
    The world’s leading organizations use Siebel CRM to achieve their digital transformation goals. Siebel CRM is a key component of Oracle’s CX product suite, with a rich product roadmap. Designed to improve pipeline visibility, sales effectiveness, and bottom-line results, Siebel Sales enables your organization to share information across teams. Oracle's Siebel Sales is fully integrated with the entire Siebel product family—enabling flexible, phased deployments for constantly changing and growing companies. Oracle’s Siebel Campaign Management and Dialogue Manager streamline the planning, execution, and budgeting of personalized, permission-based campaigns. They provide integrated workflow and collaboration capabilities for campaign approval and execution, financial modeling to optimize allocation of marketing dollars, and a marketing command center to track campaigns across the enterprise.
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    Proton.ai
    Distributors leave money on the table by responding to customers rather than proactively selling. Distributors misunderstand the needs of customers when data is lost between channels. Distributors lose money due to high travel costs, clunky systems and uncoordinated workflows. See historic and real-time sales transactions, customer information, and product data through a single pane of glass. Bring tailored product recommendations to the front lines for your reps and digital channels. Maximize order value while minimizing rep-time spent pursuing low-margin activities. Drive real growth by answering the big questions: What's being pitched? Who will churn? Which accounts have growth opportunities? We collect and analyze your product, customer, intent, and transaction data. By breaking down barriers between channels and creating a complete view of every customer, your reps can sell with insight, efficiency and scale.
  • 40
    White Cup CRM

    White Cup CRM

    White Cup

    For years, distributors have tried to make do with CRMs designed for any industry, shoe-horning their specific needs into generic solutions. The result: underwhelming software and frustrated users. White Cup CRM is a comprehensive CRM designed specifically for distributors’ unique needs and challenges in a format that’s easy to use and laser-focused on helping distributors drive revenue. Selling becomes easier when everything you need to succeed is connected. From initial prospect through signed contracts, it’s all contained in White Cup CRM. Automated tasks save time and speed the sales cycle, making it easier to close more deals, faster. Win sales deals without skipping a beat throughout sales rep turnover and turbulent market conditions. White Cup CRM + BI is a distributor’s competitive edge. Give your sales reps the insight they need to make every minute count towards revenue.
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    SupplyMover
    SupplyMover is the only CRM, e-commerce, and sales enablement suite built specifically for distributors. Manage and organize all of your operations in one, intuitive platform and gain access to a suite of best-in-class tools built with unique industry processes in mind. SupplyMover gives you everything you need to see, understand, and organize your data in seconds. Get AI-powered suggested selling recommendations, an online shopping portal, customer and product management, analytics, workflow automations, automated lead management, and more. Design and build the perfect workspace for every distribution industry and role with SupplyMover’s cutting-edge features.
  • 42
    TDF CRM

    TDF CRM

    White Cup

    Customer Relationship Management (CRM) is Easier with TDF CRM. With over 20 years of focus on the distribution industry and experience, TDF CRM empowers distributors like you to gain easier access to intelligent information that drives growth, increases profitability, differentiates your business, and improves employee engagement. TDF CRM seamlessly integrates with your other enterprise business systems, such as ERP/accounting systems, phone systems, shipping systems, etc. This integration provides you with quick and easy access to a wide range of business intelligence, reporting, and analytics, allowing you to analyze sales performance and sales trends at multiple levels across the organization.
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    SAP CRM
    SAP solutions go beyond traditional CRM software. In addition to core CRM functionality, they provide in-memory technology and Big Data insights to help you drive contextual, personalized customer engagement in real time – across any channel or line of business. Get the deep customer and social insights you need to make an impact in every deal – anytime, anywhere. Deliver contextual, individualized customer experiences across all channels and make every customer feel like your only customer. Provide a personalized digital shopping experience with our solutions for mobile, social, and e-commerce. Give your service reps the customer visibility and real-time problem-solving tools they need to win loyalty and cut costs.

Guide to Distribution CRM Software

Distribution Customer Relationship Management (CRM) software is a powerful tool used by businesses in the sales and distribution industry for managing customer relationships. The software helps streamline customer management processes, allowing companies to have better control over their customer relations.

At its most basic, distribution CRM software allows companies to keep track of their customers’ information and preferences. It also allows them to organize and manage customer data across various channels, such as email, phone, website visits, purchase history, etc. Furthermore, the software offers features like lead tracking, order tracking, and advanced analytics that allow companies to gain deeper insights into customer behavior and buying patterns.

The use of this type of software can help businesses create a comprehensive view of their customers across different channels thereby increasing efficiency and reducing costs. Additionally, it can enable teams to respond faster to customer queries which in turn leads to higher satisfaction rates among customers. Moreover, customized automated reports generated using the data gathered from CRM systems provide useful insights that can be used for decision-making purposes.

In terms of market analysis, distribution CRM systems can help identify trends in the sales process as well as detect problem areas quickly so that firms are able to act accordingly and make informed decisions about how best they should proceed with strategies related to marketing campaigns or product launches, etc.

Last but not least these types of systems are also great for collaboration between sales teams since it offer different levels of access based on permissions given by users; i.e., some team members may only have access to certain modules while others may be granted access across the entire system depending on what role they occupy within an organization’s hierarchy structure.

What Features Does Distribution CRM Software Provide?

  • Sales Automation: It automates the sales process, from lead generation to order fulfillment, allowing you to track all customer interactions within one system.
  • Lead Tracking & Management: It allows you to capture new leads and quickly convert them into customers using automated forms, surveys, and reporting capabilities.
  • Customer Support: It provides tools for managing customer service inquiries such as ticketing systems, chatbots, and self-service portals.
  • Analytics & Reporting: With built-in analytics and reporting features, it enables you to gain insight into your data and make better decisions on how to optimize your distribution strategy.
  • Inventory Management: It offers advanced inventory management tools that enable you to monitor stock levels in real-time and track orders across multiple locations.
  • Order Fulfillment & Logistics: It simplifies the order fulfillment process by connecting with third-party logistics providers for delivery tracking.
  • Mobile Accessibility: Distribution CRM software is optimized for mobile devices so you can access critical information on the go.

What Types of Distribution CRM Software Are There?

  • On-Premise CRM Software: On-premise CRM software is a type of software that is installed on a business’s own servers and the data is stored locally. This type of solution offers complete control over customization, security, and privacy, but requires a large upfront capital investment for licensing fees.
  • Cloud-Based CRM Software: Cloud-based CRM software is hosted in the cloud by a third-party vendor, so businesses don’t need to purchase their own servers or maintain an IT infrastructure. This type of solution has low upfront costs and can enable rapid deployment and scalability.
  • Multi-Tenant SaaS CRM Software: Multi-tenant SaaS (Software-as-a-Service) solutions are hosted in the cloud by a single provider who provides access to multiple clients who share one instance of the application and its features. This model allows businesses to get up and running quickly while benefiting from shared development, support, and maintenance costs.
  • Hybrid CRM Software: Hybrid solutions combine both on-premise and cloud-based components for increased scalability, security, flexibility, and performance. Businesses can choose the components they need for their specific business needs without worrying about hardware upgrades or system migration issues since they can switch between on-premise at any time.
  • Open Source CRM Software: Open source solutions offer businesses an open source code with lower initial setup costs as compared to proprietary software but require additional technical expertise in order to customize it to meet their specific requirements.

What Are the Benefits Provided by Distribution CRM Software?

  1. Cost Savings: Distribution CRM software helps reduce operational costs by streamlining business processes and eliminating redundant data entry across departments. This helps increase efficiency and reduce manual labor hours, resulting in cost savings.
  2. Automation: Managing customer relationships manually can be time-consuming and tedious. Distribution CRM software automates many key tasks, including sales management, order tracking, system integration, reporting, forecasting, and analysis. This allows users to spend less time on mundane tasks and more time focusing on providing better service for customers.
  3. Enhanced Collaboration: With the distribution of CRM software, departments within organizations can easily collaborate with each other to achieve their goals. Data is organized in a central repository that can be accessed by all stakeholders involved in the process—from sales representatives to customer support staff members. This increases transparency and allows everyone to stay up-to-date on changes taking place within the organization.
  4. Improved Customer Service: By enabling employees to quickly access relevant customer information through one platform, distribution CRM software helps provide better customer service experiences. Representatives are able to answer questions faster and resolve issues quickly without having to search multiple databases or databases located in different systems. Additionally, proactive alerts from the platform let reps know when customers require assistance or have a query about a product or service offering—ensuring they’re able to offer personalized support when it’s needed most.
  5. Increased Sales Productivity: With features such as lead scoring and automated drip marketing campaigns within distribution CRM solutions, companies are able to maximize sales productivity with minimal effort from reps. These features help reps focus on leads that are more likely to close rather than wasting time chasing those that won’t convert into paying customers anytime soon—resulting in increased revenue opportunities for businesses.

Who Uses Distribution CRM Software?

  • Sales Representatives: Sales representatives are responsible for interacting with customers on behalf of the company. They use distribution CRM software to track customer demands, learn about new products, and manage sales opportunities.
  • Marketing Professionals: Marketing professionals use distribution CRM software to create marketing campaigns and analyze the results of their efforts. They can generate reports on market trends, target potential customers based on demographics, and assess the success of promotional activities.
  • Customer Support Reps: Customer support reps use distribution CRM software to provide technical assistance to customers or solve inquiries related to product delivery or payments. They can create inquiries, track customer feedback, and respond swiftly to customer requests.
  • Distributors/Warehouse Personnel: Distributors and warehouse personnel utilize distribution CRM software in order to monitor stock levels, handle orders from suppliers, track shipments, and manage inventory levels. This allows them to ensure timely delivery of products while ensuring profitability goals are met.
  • C-Level Executives: C-level executives rely on distribution CRM software in order to make strategic decisions concerning tasks such as supply chain optimization or operational efficiency improvement. The data gathered by utilizing the software can be used to calculate ROI figures or investigate areas for further cost reduction initiatives.

How Much Does Distribution CRM Software Cost?

The cost of distributing CRM software can vary widely, depending on the features and capabilities you need. Generally speaking, the price tag for a comprehensive distribution CRM solution ranges from around $1,000 up to tens of thousands of dollars for a full-featured system with advanced customization options, data integration tools, robust reporting capabilities, and other enhanced features.

For those looking for robust functionality without breaking the bank, there are mid-range solutions available that offer basic customer relationship management (CRM) tools such as contact management and sales force automation, along with other helpful features such as order entry/management and customer service support. Prices for these systems typically range between $4,000 and $10,000 depending on the specific features included in each package.

For smaller businesses or those just starting out with CRM, there are also cost-effective entry-level solutions that offer the basics; these generally range in price anywhere from free to around $2,500 per user. These systems may be cloud-based or self-hosted (on your own servers), but they tend to lack some of the more advanced functionalities that larger enterprises may require (e.g., custom integrations with existing databases). However, these cost-effective options can help businesses get off the ground quickly without having to invest significantly in big-budget software packages.

What Does Distribution CRM Software Integrate With?

Distribution CRM software is designed to streamline the customer relationship management processes of a company, including marketing and sales. It can integrate with different types of software such as accounting systems, point-of-sale (POS) solutions, eCommerce platforms, order tracking systems, and analytics tools in order to improve the efficiency and effectiveness of its operations. Accounting software allows businesses to keep track of their finances and manage their resources more effectively while POS solutions provide real-time insights into sales performance. ECommerce platforms facilitate online transactions while order tracking systems help to monitor orders and keep customers updated on delivery dates. Finally, analytics tools can be used to generate reports for better decision-making. By connecting these various pieces of software together through integration with distribution CRM software, companies can gain a comprehensive understanding of their operations and optimize their customer service experience.

Distribution CRM Software Trends

  1. Increased Adoption of Cloud Technology: Distribution CRM software is increasingly being adopted by businesses that are looking to take advantage of cloud-based technology. This allows for a more efficient and cost-effective way to manage customer data, which can be accessed from anywhere in the world.
  2. Improved User Interface Design: The user interface design of distribution CRM software has drastically improved over the years. This makes it easier for users to interact with the software and access the information they need without any difficulty.
  3. Integration with Other Platforms: Distribution CRM software is being integrated with other platforms, such as sales and marketing automation and analytics tools, which allows users to have a more comprehensive view of their customers.
  4. Increased Automation Capabilities: Distribution CRM software now offers more automated capabilities, such as automated customer segmentation, automated lead scoring, automated lead nurturing, and customized workflow automation. This helps businesses save time and money while providing better customer service.
  5. Increased Focus on Data Security: As businesses become more reliant on distribution CRM software for managing customer data, there is an increased focus on data security measures. This includes encryption of customer data, two-factor authentication, and other safeguards to ensure the safety of sensitive customer information.

How To Select The Best Distribution CRM Software

  1. Identify Your Business Needs: Start by brainstorming all of the needs that your business has for CRM software. This includes current processes, existing customer databases, and future goals. You may need to involve various stakeholders in this process to ensure you're getting everyone's perspective on what the software should do.
  2. Research Vendors: Once you have identified the features and functionality your business needs, it’s time to start researching vendors that offer those features. Look at customer reviews, pricing models, and integrations so you can find one that fits your budget and meets your expectations.
  3. Evaluate Ease of Use: How easy is the software for users? Is it intuitive or difficult to learn? Can different users access different areas of the system easily? Does it enable efficient data entry or does it require too many clicks? Are there any pitfalls in usability that could affect performance? These questions can help you decide if a particular product is worth considering further.
  4. Test It Out: The best way to get an idea about how well CRM software works for your team is to set up a trial period with several vendors so you can compare them side-by-side before committing to anything long-term. During this test phase, keep an eye out for potential problems such as poor customer support, slow response times, or difficulties importing data from other systems or apps into the new one.
  5. Ask Questions: Talk directly with sales representatives from each vendor you’re considering using during this process and ask any questions you may have about their software’s features and capabilities, user experience design elements like customization options, scalability plans for growing businesses, mobile app accessibility options (if needed), security measures they take to protect customer data—and anything else related to specifically meet your organization’s needs.

On this page, you will find available tools to compare distribution CRM software prices, features, integrations, and more for you to choose the best software.