About
ProProfs Help Desk has been developed to cater to the ever-growing needs of the customer service industry. This tool enables agents to track user queries and requests effectively. This kind of issue tracking leads to faster ticket resolution. ProProfs Help Desk is a cloud-based ticketing system; best known for its “shared inbox” feature. Agents can view, access, and assign tickets to the concerned individual or, team while working on the collaborative email-like interface. Besides, managers can prioritize, label, and mark tickets that demand immediate attention and resolution. They can set up workflow rules around filters, priorities, and service level agreements.
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About
ProProfs Knowledge Base is a knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple devices and platforms. Organizations can easily share important information to train their sales, customer service and support teams. It is also an effective method for introducing new hires to company procedures during the onboarding process. ProProfs Knowledge Base improves productivity by making it easy for employees and customers to instantly find what they're looking for, whenever and wherever they need it. ProProfs Knowledge Base Software eliminates the need to answer the same questions over and over again.
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About
The core of extensible programming is defining functions. Python allows mandatory and optional arguments, keyword arguments, and even arbitrary argument lists. Whether you're new to programming or an experienced developer, it's easy to learn and use Python. Python can be easy to pick up whether you're a first-time programmer or you're experienced with other languages. The following pages are a useful first step to get on your way to writing programs with Python! The community hosts conferences and meetups to collaborate on code, and much more. Python's documentation will help you along the way, and the mailing lists will keep you in touch. The Python Package Index (PyPI) hosts thousands of third-party modules for Python. Both Python's standard library and the community-contributed modules allow for endless possibilities.
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About
SQL Connect is a desktop-based SQL development tool designed for Oracle Cloud applications, offering a comprehensive suite of features for efficient data querying and management. It provides real-time access to Oracle ERP, SCM, and HCM Pods, enabling users to execute ad-hoc SQL queries, browse database objects, and export results to CSV or Excel formats. It supports background query execution, allowing long-running queries to be processed without interrupting the user's workflow. Additionally, SQL Connect includes IntelliSense for code completion, a SQL Minimap for script navigation, and Git integration for version control and collaborative development. It is secured by Oracle Cloud Role access. It caters to individual users, contractors, developers, consultants, and Oracle Cloud experts seeking a robust SQL IDE for Oracle Cloud environments.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Organizations of all sizes in all industries
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Audience
Companies of all sizes that want a knowledge management solution
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Audience
Developers interested in a beautiful but advanced programming language
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Audience
Administrators interested in a tool providing an efficient SQL development environment for their cloud-based applications
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
Screenshots and Videos |
Screenshots and Videos |
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Pricing
$15 per user per month
Free Version
Free Trial
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Pricing
$6 per user per month
Free Version
Free Trial
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Pricing
Free
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationProProfs
Founded: 2006
United States
www.proprofs.com
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Company InformationProProfs
Founded: 2006
United States
www.proprofs.com
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Company InformationPython
Founded: 1991
www.python.org
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Company InformationSQL Connect
United States
sqlconnect.com
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Alternatives |
Alternatives |
Alternatives |
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Categories |
Categories |
Categories |
Categories |
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Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Help Desk Features
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
ITSM Features
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal
Service Desk Features
Change Management
CMDB
Incident Management
IT Asset Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
Self Service Portal
SLA Management
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Knowledge Management Features
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Software Documentation Features
Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
reStructured Text Support
Version Control
Webhooks
WYSIWIG Editor
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Integrations
DWSIM
Falcon-7B
Fynix
Gemini 3 Deep Think
Invert
LiveChat
Llama 4 Behemoth
Meteomatics
Moonglow
Qwen2.5
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Integrations
DWSIM
Falcon-7B
Fynix
Gemini 3 Deep Think
Invert
LiveChat
Llama 4 Behemoth
Meteomatics
Moonglow
Qwen2.5
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Integrations
DWSIM
Falcon-7B
Fynix
Gemini 3 Deep Think
Invert
LiveChat
Llama 4 Behemoth
Meteomatics
Moonglow
Qwen2.5
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Integrations
DWSIM
Falcon-7B
Fynix
Gemini 3 Deep Think
Invert
LiveChat
Llama 4 Behemoth
Meteomatics
Moonglow
Qwen2.5
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