About

InvGate Service Management is a reliable help desk and asset management solution created to provide IT support and to optimize the provision of IT services. Comes with the most intuitive and easy to understand user interface, InvGate Service Management offers a multi-departmental service fulfillment solution with federated asset management capability for seamless integration between the asset requiring service and the service request. InvGate Service Management features a drag-and-drop graphical workflow builder, 100% code-free configuration, custom dashboards, business analytics reporting, SLAs, email ticketing, and more.

About

ProProfs Help Desk has been developed to cater to the ever-growing needs of the customer service industry. This tool enables agents to track user queries and requests effectively. This kind of issue tracking leads to faster ticket resolution. ProProfs Help Desk is a cloud-based ticketing system; best known for its “shared inbox” feature. Agents can view, access, and assign tickets to the concerned individual or, team while working on the collaborative email-like interface. Besides, managers can prioritize, label, and mark tickets that demand immediate attention and resolution. They can set up workflow rules around filters, priorities, and service level agreements.

About

The core of extensible programming is defining functions. Python allows mandatory and optional arguments, keyword arguments, and even arbitrary argument lists. Whether you're new to programming or an experienced developer, it's easy to learn and use Python. Python can be easy to pick up whether you're a first-time programmer or you're experienced with other languages. The following pages are a useful first step to get on your way to writing programs with Python! The community hosts conferences and meetups to collaborate on code, and much more. Python's documentation will help you along the way, and the mailing lists will keep you in touch. The Python Package Index (PyPI) hosts thousands of third-party modules for Python. Both Python's standard library and the community-contributed modules allow for endless possibilities.

About

SQL Connect is a desktop-based SQL development tool designed for Oracle Cloud applications, offering a comprehensive suite of features for efficient data querying and management. It provides real-time access to Oracle ERP, SCM, and HCM Pods, enabling users to execute ad-hoc SQL queries, browse database objects, and export results to CSV or Excel formats. It supports background query execution, allowing long-running queries to be processed without interrupting the user's workflow. Additionally, SQL Connect includes IntelliSense for code completion, a SQL Minimap for script navigation, and Git integration for version control and collaborative development. It is secured by Oracle Cloud Role access. It caters to individual users, contractors, developers, consultants, and Oracle Cloud experts seeking a robust SQL IDE for Oracle Cloud environments.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

InvGate Service Desk is designed for IT service providers, both in the public and private sectors, such as government agencies, educational institutions, and IT companies.

Audience

Organizations of all sizes in all industries

Audience

Developers interested in a beautiful but advanced programming language

Audience

Administrators interested in a tool providing an efficient SQL development environment for their cloud-based applications

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$15 per user per month
Free Version
Free Trial

Pricing

Free
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.8 / 5
features 4.8 / 5
design 4.8 / 5
support 4.8 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

InvGate
Founded: 2004
United States
www.invgate.com

Company Information

ProProfs
Founded: 2006
United States
www.proprofs.com

Company Information

Python
Founded: 1991
www.python.org

Company Information

SQL Connect
United States
sqlconnect.com

Alternatives

Alternatives

Alternatives

Alternatives

Web Tracks

Web Tracks

Gritware
SysAid

SysAid

SysAid Technologies
TablePlus

TablePlus

TablePlus InC
Freshservice

Freshservice

Freshworks
Freshservice

Freshservice

Freshworks

Categories

Categories

Categories

Categories

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

IT Service Features

Contract Management
Incident Management
IT Asset Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM Features

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

ITSM Features

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Service Desk Features

Change Management
CMDB
Incident Management
IT Asset Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
Self Service Portal
SLA Management

Integrations

CodeSandbox
Codebashing
DataGrip
DbVisualizer
DeepSeek-Coder-V2
Glitch
Interval
MindSpore
Mozilla Firefox
NextCaptcha
Pathway
ProxyMesh
PyQtGraph
SuperNova Proxies
Tenzir
ToothPicker
VectorDB
ZITADEL
american fuzzy lop
requests

Integrations

CodeSandbox
Codebashing
DataGrip
DbVisualizer
DeepSeek-Coder-V2
Glitch
Interval
MindSpore
Mozilla Firefox
NextCaptcha
Pathway
ProxyMesh
PyQtGraph
SuperNova Proxies
Tenzir
ToothPicker
VectorDB
ZITADEL
american fuzzy lop
requests

Integrations

CodeSandbox
Codebashing
DataGrip
DbVisualizer
DeepSeek-Coder-V2
Glitch
Interval
MindSpore
Mozilla Firefox
NextCaptcha
Pathway
ProxyMesh
PyQtGraph
SuperNova Proxies
Tenzir
ToothPicker
VectorDB
ZITADEL
american fuzzy lop
requests

Integrations

CodeSandbox
Codebashing
DataGrip
DbVisualizer
DeepSeek-Coder-V2
Glitch
Interval
MindSpore
Mozilla Firefox
NextCaptcha
Pathway
ProxyMesh
PyQtGraph
SuperNova Proxies
Tenzir
ToothPicker
VectorDB
ZITADEL
american fuzzy lop
requests
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