About
NiCE Cognigy delivers AI that works – fast, human, and built for real-world scale. As part of NiCE, a global leader in customer experience technology, we combine Generative and Conversational AI with orchestration, tools, and enterprise integrations to power Agentic AI.
The result? Smarter automation, better service, and instant resolution across every channel.
NiCE Cognigy’s AI Agents Supercharge Your Customer Service
-Industry-specific pre-trained AI Agents
-Multilingual call and chat support (100+ languages)
-Seamless integration with existing enterprise systems
-Leverages memory and context for hyper-personalized interactions
-Absorbs enterprise knowledge to accurately answer any customer query
-Real-time assistance and actionable service insights for human agents
Business Impact for our Customers:
-30% CSAT improvement
-70% AHT reduction
-99.5% Faster response time
-99% Routing accuracy
|
About
Dialogflow from Google Cloud is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on. Using Dialogflow, you can provide new and engaging ways for users to interact with your product. Dialogflow can analyze multiple types of input from your customers, including text or audio inputs (like from a phone or voice recording). It can also respond to your customers in a couple of ways, either through text or with synthetic speech. Dialogflow CX and ES provide virtual agent services for chatbots and contact centers. If you have a contact center that employs human agents, you can use Agent Assist to help your human agents. Agent Assist provides real-time suggestions for human agents while they are in conversations with end-user customers.
|
About
Ingest, prepare, and process data pipelines at scale for AI and analytics in the cloud. Informatica’s comprehensive data engineering portfolio provides everything you need to process and prepare big data engineering workloads to fuel AI and analytics: robust data integration, data quality, streaming, masking, and data preparation capabilities. Rapidly build intelligent data pipelines with CLAIRE®-powered automation, including automatic change data capture (CDC) Ingest thousands of databases and millions of files, and streaming events. Accelerate time-to-value ROI with self-service access to trusted, high-quality data. Get unbiased, real-world insights on Informatica data engineering solutions from peers you trust. Reference architectures for sustainable data engineering solutions. AI-powered data engineering in the cloud delivers the trusted, high quality data your analysts and data scientists need to transform business.
|
About
The MicroPython pyboard is a compact electronic circuit board that runs MicroPython on the bare metal, giving you a low-level Python operating system that can be used to control all kinds of electronic projects. MicroPython is packed full of advanced features such as an interactive prompt, arbitrary precision integers, closures, list comprehension, generators, exception handling and more. Yet it is compact enough to fit and run within just 256k of code space and 16k of RAM. MicroPython aims to be as compatible with normal Python as possible to allow you to transfer code with ease from the desktop to a microcontroller or embedded system.
|
|||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||
Audience
Enterprise contact centers
|
Audience
Businesses and developers interested in a comprehensive platform for developing chatbots, voice bots, and virtual agents using natural language understanding
|
Audience
Data analysts and business experts searching for an operational data fabric solution
|
Audience
IoT Operating System for developers wanting to run microcontrollers
|
|||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||
API
Offers API
|
API
Offers API
|
API
Offers API
|
API
Offers API
|
|||
Screenshots and Videos |
Screenshots and Videos |
Screenshots and Videos |
Screenshots and Videos |
|||
Pricing
No information available.
Free Version
Free Trial
|
Pricing
No information available.
Free Version
Free Trial
|
Pricing
No information available.
Free Version
Free Trial
|
Pricing
No information available.
Free Version
Free Trial
|
|||
Reviews/
|
Reviews/
|
Reviews/
|
Reviews/
|
|||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||
Company InformationNiCE Cognigy
Germany / United States
www.cognigy.com
|
Company InformationGoogle
Founded: 1998
United States
cloud.google.com/dialogflow
|
Company InformationInformatica
Founded: 1993
United States
www.informatica.com/products/big-data.html
|
Company InformationMicroPython
United Kingdom
micropython.org
|
|||
Alternatives |
Alternatives |
Alternatives |
Alternatives |
|||
|
|
|
|||||
|
|
|
|||||
|
|
||||||
Categories |
Categories |
Categories |
Categories |
|||
Artificial Intelligence Features
Chatbot
For eCommerce
For Healthcare
For Sales
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)
Chatbot Features
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI Features
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
IVR Features
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
Live Chat Features
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
|
Artificial Intelligence Features
Chatbot
For eCommerce
For Healthcare
For Sales
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)
Chatbot Features
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI Features
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Machine Learning Features
Deep Learning
ML Algorithm Library
Model Training
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization
Natural Language Processing Features
Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization
|
|||||
Integrations
BotCore
Charles
EBM
EEZ Studio
Firebase
Genesys Cloud CX
Google Assistant
HERE
HubSpot Customer Platform
Kik
|
Integrations
BotCore
Charles
EBM
EEZ Studio
Firebase
Genesys Cloud CX
Google Assistant
HERE
HubSpot Customer Platform
Kik
|
Integrations
BotCore
Charles
EBM
EEZ Studio
Firebase
Genesys Cloud CX
Google Assistant
HERE
HubSpot Customer Platform
Kik
|
Integrations
BotCore
Charles
EBM
EEZ Studio
Firebase
Genesys Cloud CX
Google Assistant
HERE
HubSpot Customer Platform
Kik
|
|||
|
|
|
|
|
