Best Communications Software

Sendbird is the omnichannel AI agent platform enterprises choose to elevate customer experience, by initiating autonomous support & sales conversations, keeping humans in the loop for complex inquiries, and re-engaging customers with proactive business messages. Combining omnichannel AI and a battle-tested, award-winning communication APIs, Sendbird enables businesses to build AI agents and meaningful customer connections at scale. Sendbird’s AI-powered customer service platform helps businesses deliver scalable, omnichannel support through intelligent AI agents. These agents work seamlessly across channels like mobile apps, web, SMS, and social media, providing instant and proactive assistance to customers 24/7. With the ability to integrate into existing customer support tools, the platform enhances resolution rates, reduces response times, and improves customer experience by offering a unified view of all interactions.

Design and deploy your ideal customer engagement experience. Twilio is a single fully-programmable platform with flexible APIs for any channel and over 400+ integrations, backed by a community of over 9 million developers. Build accurate and personalized experiences for your customers, easily and at scale, using SMS and WhatsApp messaging, voice, video, email, and more. Browse documentation and SDKs in multiple coding languages, including Ruby, Python, PHP, Node.js, java, and C#, or jumpstart your first project with our open source code templates to quickly build production-ready communications apps. Sign up and start building today.

The complete in-app collaboration API and SDK. Add contextual activity feeds, chat, and document collaboration directly into your apps to increase user engagement, improve in-app retention, and reduce customer churn. All Weavy features include integrations to the third party tools your users are already familiar with: add capabilities for Zoom and Teams video conferencing, Google Drive, Dropbox, or Box file sharing, document sync and versioning contextually inside your app. Weavy allows app developers to quickly add the features that users need to be productive and interactive, directly within the app environment. With our SDK and APIs, you can deploy chat, feeds, and document sync in a matter of days, not months, and at a fraction the cost to build in-house. Focus on your core product while simultaneously adding functionality that makes your user experience not only better, but increases user engagement and dependency on your app.

MirrorFly is a CPaaS platform that empowers businesses and enterprises to add real-time chat features into their existing applications and websites. MirrorFly CPaaS offers text, voice, video, and broadcasting in an enterprise-grade infrastructure. Startups and large enterprises can build their own chat app with extensive customization and branding capabilities to add logos, brand color, and other brand elements. The self-hosted Chat APIs and SDKs offer 1000+ in-app messaging features with 100% customization. In addition, MirrorFly offers a dedicated developer team to support the end-to-end custom chat app development process. MirrorFly Readymade SDKs: 1. In-app Chat API 2. HD Video Call Solution 3. HQ Voice Call SDK 4. Self-hosted Chat Messaging Solution 5. SIP & VoIP Call Solution 6. Flutter Flow Software 7. Activity Feeds Solution 8. Call Broadcasting 9. Video Conferencing API 10. Video KYC Solution 11. Live Streaming SDK

Ably is the definitive realtime experience platform. We power more WebSocket connections than any other pub/sub platform, serving over a billion devices monthly. Businesses like HubSpot, NASCAR and Webflow trust us to power their critical applications - reliably, securely and at serious scale. Ably’s products place composable realtime in the hands of developers. Simple APIs and SDKs for every tech stack, enable the creation of a host of live experiences - including chat, collaboration, notifications, broadcast and fan engagement. All powered by our scalable infrastructure.

With Ultradox you can automate tedious tasks and create your own business applications without hiring a team of developers. The unique combination of workflow and template engine allows you to combine, send and print documents, generate websites or send response emails as part of your process. In addition to automations that run in the background, like creating and sending weekly reports, you can also create interactive apps that engage multiple users, like approval flows. Share your app with your users or colleagues directly from Google Drive. Published apps follow material design guidelines and play well on both desktop and mobile devices. Ultradox has been created to allow people with or without coding skills to create applications. It's amazing to see what users with no coding experience have created.

The Real-Time Engagement Platform for meaningful human connections. People engage longer when they see, hear, and interact with each other. With Agora, you can embed vivid voice and video in any application, on any device, anywhere. Agora provides the SDKs and building blocks to enable a wide range of real-time engagement possibilities. Our network monitors activity in real time and automatically selects the most efficient routing path for sub-second latency globally across 200+ data centers. Compatible with all popular development platforms and mobile-device friendly with minimal battery consumption. Architected to withstand sudden spikes in traffic, gracefully scaling from one to millions of concurrent users as your business demands. Developers can create unique experiences with our extensive APIs, customizable UI and pre-integrated third-party extensions. Deliver the best quality real-time voice and video to your users with ultra-low latency and intelligent routing.

mesibo is a powerful real-time communication platform to quickly add robust real-time messaging, group chat, voice, and video calls, conferencing into your mobile and web applications. The key objectives while designing mesibo APIs were reliability, performance, and scalability. We have seen APIs as complex as the universe making apps unnecessarily complex and error-prone. We have instead worked hard to make mesibo APIs simple, yet powerful. In this section, we will explore mesibo real-time APIs in detail. It is highly recommended that you also refer to the source code of one of the mesibo sample app in GitHub to learn how APIs are used. This makes it easy for you to write cross-platform code across platform. In the following sections, we will describe APIs with name and parameters.

You want the best quality voice, messaging, and more. To get them, you need the only API provider with its own nationwide network. You can eliminate the middleman, save on costs, give yourself more control, and build the application that your customers are craving. You’re not new to this, but you need a partner to help you reach the scale you know you’re capable of. Whether you’re bringing your own carrier or building your own solution from the ground up, Bandwidth has the tools you need to reach your maximum potential. Bandwidth is a communications platform with limitless flexibility. You need integrations, enterprise-class APIs, and tools to manage your communications stack intelligently. We are open where you need it the most, with optionality and control. Our global network is directly connected to where it matters most. Giving unmatched reliability. Bringing your customers closer. Scaling wherever your business takes you.

Telestax’s RestcommONE platform is changing the way real-time communications are developed and delivered. It is fast becoming the platform of choice for rapidly building enterprise-class real-time messaging, voice and video applications. Our communications platform is 100% cloud-ready, offering continuous load balancing, scalability and high availability. With RestcommONE, everything from simple voicemail systems to a complete Communications Platform as a Service (CPaaS) can be built and deployed quickly and easily. Telestax has negotiated relationships with carriers world-wide that will move and terminate your SMS/MMS/USSD traffic at a very economical rate. But for those Enterprises and Businesses that have a trusted relationship with their own carrier, we offer Bring Your Own Carrier (BYOC). Because RestcommONE works with SMPP and SS7, any Carrier that leverages either of these protocols will easily plug into our platform. The choice is yours.

Daxium-Air is a range of customizable mobile business Apps. Your efficiency and your image are strengthened. Fast-track all your retail operations. Your sales and merchandising teams carry out daily activities; POS, advertising, data gathering on site, checking stores, mystery shopping and much more. Manage and optimize the tasks of your technicians, supervisors, inspectors plan their tasks and digitalize their intervention reports with real-time mobile forms. Our web/mobile platform Daxium-Air is designed to build your own mobile workforce management tool with a customizable back-office (colors, menus, forms). Build your dashboards, automated reports to monitor your operations.