Best Communications Software - Page 3

Zendesk is a customer service platform designed to streamline support operations and enhance customer experiences. Offering a comprehensive suite of tools, including AI-driven automation, messaging, live chat, and customizable workflows, Zendesk enables businesses to provide personalized and efficient support across multiple channels. It integrates seamlessly with other software and provides real-time analytics to help businesses make data-driven decisions. Zendesk’s solutions cater to businesses of all sizes, from small startups to large enterprises, with a focus on scalability, security, and user satisfaction.

Userlike is the leading software solution for customer messaging and support automation in Germany. Receive messages from your website, WhatsApp or your preferred messaging channel in Userlike’s Message Center. Within this central inbox, messages are enhanced using professional features such as live translations, file sharing, video calls and more. Userlike offers asynchronous messaging, ensuring you're always in touch with your visitors. No matter when they start a chat, they’ll receive an email notification with a link to your reply. With Userlike’s AI Automation Hub, you can create AI chatbots, smart FAQ pages and interactive contact forms to automate your support. With our GPT-4 integration, the chatbot creatively combines answers from your knowledge base and provides customers with personalized answers. All AI Hub tools are connected to a central knowledge base that learns from each request. Userlike is developed and hosted in Germany, making it a GDPR-compliant software

NeoCertified protects sensitive information through our secure email application across our versatile Cloud-based platform on any web browser, through Microsoft Office 365/Outlook plug-ins, and Gmail integration. iPhone + Android mobile apps are also available directly on your mobile devices. We have provided federally compliant, secure email solutions since 2002, and have helped businesses send and receive secure emails on any web browser or mobile device. NeoCertified also works across all email providers to give businesses the flexibility and assured protection they desire and deserve.

Konexus is an integrated emergency notification and crisis management solution featuring an easy-to-use mobile app with a modern and simple user interface. Konexus allows enterprises and organizations to securely send alerts from anywhere via mobile app, text message, email, or voice call and communicate two-way in real-time. The critical event management features help escalate the crisis response and recovery process to keep your people and business safe and protected.

Brosix Instant Messenger (IM) supports businesses to streamline and secure their team communication through private team communication networks. Brosix provides businesses with all of the tools they need to increase team productivity in one user friendly and fully encrypted platform, including file transfer, screen sharing, group and private chat, virtual whiteboard and more. Brosix IM’s private networks help businesses to increase team collaboration and efficiency, reduce overhead, and guarantee data privacy. Team networks take just minutes to set up, so businesses can immediately begin reaping the benefits of their all-in-one, and fully administrable communication network.

• Software solutions to meet all of your customer support, contact center, lead generation, and help desk needs. • All-in-one omnichannel capabilities: Live chat, SMS text-to-chat, chatbots, Facebook messenger, email management, and VoIP call management, yet your team will receive one streamlined communication history. • Tools/features include intelligent conversation routing, canned responses, KPI dashboards, contact center analytics, enterprise level reporting, conversion tracking, unified inbox, auto language translation, knowledge base management, automations and triggers, lead generation management, and more. • Get the most out of your existing tools. Integrate with your CRM, CMS, knowledge base, social media and more. • HIPAA, ADA and PCI compliant • Quick, easy installation. No setup fees or contract. • Free 30-day trial • Free training and 24/7 Support • #1 rated 7 years running as best live chat and SMS help desk platform • #84 Inc. 500 fastest growing companies

Regroup Mass Notification is an award-winning mass notification system (MNS) for emergency alerts, daily communications and business-critical messaging. Its robust cloud-based platform connects people in business, education, government and more with one-click messaging to mobile, email, websites, signage, social media and landlines. We provide a trusted, reliable platform that is easy to use and flexible — through a wide range of integrations. Regroup can keep people and organizations safe as part of an emergency response plan, and ensures continuity during critical events like severe weather, active shooter situations, fire and more.

MightyCall is a flexible & scalable cloud-based call center solution designed specifically
for small & mid-sized businesses. Set up - Enjoy the simple setup process with our intuitive flowchart. Communicate - Manage the flow of both incoming and
outbound calls and increase your team’s
productivity. Collaborate - Track performance and route calls to your team members based on their roles and knowledge. Reach out - Reach more targeted contacts with the auto dialer and improve engagement rates. Supervise - Train and supervise agents in real-time
and obtain precise performance data. Experience our top-rated customer support and free live onboarding sessions designed to maximize your system's potential in the shortest amount of time.

CloudFiler is an email filing and search tool that works on all Outlook platforms including Android phones & tablets, iPhones, iPads, all popular browsers and Macs. It was created using up-to-date development technologies by the original architect of the Oasys email management system previously owned by Arup and the Excitech Mail system owned by Symetri. File to: the cloud, Windows folders, SharePoint, OneDrive, Egnyte, etc. Built to work with Exchange on-line and Microsoft 365 it provides a fast and reliable email filing and search service via whatever device you happen to be using at the time. CloudFiler is a web Add-in and thus works with 'New Outlook'

Kixie is a revenue engagement platform that helps teams connect faster, sell smarter, and scale efficiently with AI-driven automation and seamless CRM integration. ✔️ Outbound Sales: Increase connection rates by up to 400% with AI-powered Local Presence Dialing, Multi-Line PowerDialer, and Spam Risk Reduction. ✔️ Marketing: Automate calls and texts for instant follow-ups and personalized, scalable outreach. ✔️ Inbound Sales & CS: Streamline workflows with CRM-based call routing, shared SMS inboxes, and automated responses. ✔️ RevOps & Leadership: Optimize team performance with AI-powered call insights, live coaching, and real-time analytics. 🚀 Boost productivity and revenue with Kixie. Visit our website to get started for free today, no credit card required!

Checker offers an integrated market research platform, allowing to conduct Mystery Shopping, CX/VoC, and VoE surveys efficiently. Founded in 2005, the platform has grown exponentially with more advanced features that combine Mystery Shopping with Customer experience management through multichannel data collection, complete operational workflow, and unified reporting tools. Checker is not only a Mystery Shopping solution but also a full-fledged survey platform, that can help conduct client feedback surveys and customer satisfaction campaigns: Mystery shopping software; CATI surveys; CAPI surveys; CAWI surveys (Internet surveys, Email surveys, SMS surveys); Retail audit. The ability of Checker to provide end-to-end enterprise-level solutions and excellent customer service has won its global recognition worldwide, reaching new partners and clients across 4 continents.

Close is a sales customer relationship management platform (CRM) built to help you win more deals much faster. With built-in calling, SMS, and email—your team can reach leads wherever they are, with ease. Close is an “all-in-one” CRM which you can use standalone, no plug-ins or add-ons needed. Close is affordable and easy to learn. It's the perfect CRM for startups and small businesses looking to grow fast, who don't want to pay enterprise prices. Plans start at just $49/month. Close comes jam-packed with sales features to power your team, including an automatic inbox syncing, email/SMS messaging automation, Power Dialer, Predictive Dialer, call tracking and recording, VoIP, custom reporting and analytics, and so much more. Our templates are excellent for a number of fields, including real estate, B2B/SaaS, small business, finance, and beyond. Support is offered via email, phone, online FAQ documentation, and a self-service knowledge base.

Elevate your customer service with AI powered contact center software. Call Center Studio contact center cloud software provides a range of capabilities to help businesses manage their inbound and outbound contact center operations. In terms of inbound calls, the software typically includes features such as automatic call distribution, interactive voice response, and call routing to ensure that calls are directed to the appropriate agent or team. The software often includes predictive, preview, and progressive dialing for outbound calls to help agents efficiently reach out to customers. Call Center Studio offers real-time monitoring and analytics to help managers track performance in one screen. If you are frustrated with the high cost, complexity and difficulty of the conventional systems, our cloud based software is just perfect for you! Meet our user-friendly product! 💰 Pay-as-you-go ✔️ No hardware. No software. No maintenance 👨‍💻 Easy to use 🔗Smooth integration

LiveWebinar is a cloud-based tool that helps users manage online webinars, meetings, training, live streaming, chats, screen sharing, social media broadcasting and high definition (HD) recording via web browsers. The fully-customizable solution allows users to change logos, room colors, design layouts, as well as to create personalized registration forms to match their business' brand identity, and control email delivery and report designs. LiveWebinar lets users broadcast events, webinars and training on Facebook, YouTube, Vimeo, Periscope, external media sources and other social media platforms. Besides broadcasting, the platform allows screen sharing and remote desktop access across PC, Mac, and Android devices, and provides add-ons for Opera, Chrome and Safari browsers. Users can conduct live webinar tests, surveys and polls to gather information, research reactions, analyze feedback and gain insights for business decisions.

UniTalk provides a wide range of services in the field of telecommunications for business, including IP telephony and virtual PBX, call tracking, recording telephone conversations, callback buttons and widgets for the site, various types of telephone calls and routing, and much more.

Telgorithm is a next gen A2P text messaging API provider and the only to automate the entire SMS & MMS journey from compliance to deliverability, enabling Software Providers to grow revenue and improve customer experience. Founded by telecom industry experts who saw a massive need to set a new standard in the cloud communication space, Telgorithm’s mission is to offer a more reliable and transparent business text messaging service for your software or application. Telgorithm has built automations for the new required path of managing 10DLC messaging, and guarantees message deliverability with its unique, patent-pending throughput/rate limit management tech. Telgorithm is the future of A2P text messaging for any software or app offering SMS & MMS messaging to their customers today. Product Features: Auto Registration Auto Number Migration Smart Queueing (Automated TCR/Carrier Rate Limit Management) Message Prioritization Time Routing Advanced Reporting Number Verification

vFairs is the complete virtual event platform that helps event organizers host unforgettable life-like virtual events. These include virtual conferences, trade shows, job fairs, university open days, auto shows, and much more. This platform stands out with its realistic 3D environments, powerful networking tools, multiple webinar options, animated avatars, end-to-end project management, and unbeatable 24/7 customer support. vFairs offers one of the widest feature sets you’ll come across with everything from immersive exhibit booths, breakout sessions, virtual auditorium, live Q&As to poster halls, scavenger hunts, photo booths, and swag bags. The platform also offers several networking options, such as auto-match making, group meetings, and appointment booking. vFairs even offers specialized features for its various solution types. You can also stack on as many features as you’d like and use the easy integrations so there are no limits to where you can take your event.

MultiRater Surveys has been designed to assist learning & development consultants, executive coaches & HR professionals to maximize leadership capability and employee engagement. This powerful online people analytics platform provides a range of template surveys - 180 Degree Performance Reviews - 360 Degree Leadership Development Surveys - Employee Feedback/Engagement Surveys - Mental Health & Wellbeing Surveys - Customer Pulse Surveys This platform also possesses the capability to customize questions to create fully personalized surveys that will deliver the required data for leadership and organizational growth. For those looking for an online survey platform to add onto an existing Human Resource Management System, MultiRater Surveys offer highly customizable API integrations that will allow you to receive actionable data structured to fit your system. Sign up for a 14 Day Free Trial today (no payment details required)

Afton Tickets is setting a new standard for what can be expected from a ticketing & livestream company. We provide online ticketing, box office admissions for day-of cash and card sales, mobile parking point of sale systems, and backup wifi internet. Unlike the larger ticket company monopolies, we know our clients on a first-name basis and we are always only a phone call away. No ticketing company does more for their clients than we do. We offer fair and low service fees to the customer, potential profit share opportunities for our clients, and our equipment rental rates & staffing costs are considerably lower. Scan, sell tickets, will call, cash management, upgrade tickets, reserved seating, refunds, real-time reporting, and more from any device! All of your reports in one place, real-time cash per till & card per till reports. Set up daily ticket count & revenue updates. Know who's finding your events and from where.

Communique (founded 2001) is an all-in-one webinar, virtual event platform & hybrid event platform that helps organizations host amazing events and conferences. Features include; Personal Agenda, AI Matchmaking, Networking, Content Suggestions, Meeting Scheduling, Breakout Rooms, Briefcase, Text & Video Chat, Gamification with Leaderboard, Webinar Sessions, Q&A, polls, surveys, live day broadcast messages, language translation, social media wall, photo booth and more. The below customer review touches on the two things we consistently hear that make us different from other providers: “Far and away, the most interactive and best-looking Virtual Event platform. Very easy for the attendees to use. It actually feels like an event rather than a glorified website or list of Zoom webinars. What I liked the best was the one-on-one support and weekly project meetings. The support team is always available. I don't think the team ever sleeps. They had our best interest at heart."

The complete in-app collaboration API and SDK. Add contextual activity feeds, chat, and document collaboration directly into your apps to increase user engagement, improve in-app retention, and reduce customer churn. All Weavy features include integrations to the third party tools your users are already familiar with: add capabilities for Zoom and Teams video conferencing, Google Drive, Dropbox, or Box file sharing, document sync and versioning contextually inside your app. Weavy allows app developers to quickly add the features that users need to be productive and interactive, directly within the app environment. With our SDK and APIs, you can deploy chat, feeds, and document sync in a matter of days, not months, and at a fraction the cost to build in-house. Focus on your core product while simultaneously adding functionality that makes your user experience not only better, but increases user engagement and dependency on your app.

Critical Impact allows you to enhance and simplify your email marketing campaigns. Our tools let you effectively manage your email and SMS lists, send personalized and automated emails, along with text messages (SMS) for your marketing campaigns all at a competitive price model. Our subscriber scoring algorithms will mine your data to quickly identify those subscribers who are most likely to read your next email, consume additional emails, or make another purchase. With our easy-to-use interface, you can schedule messages to send in minutes. Select your send options all on one page, and then prevent mistakes by seeing a confirmation of all your send details. Even A/B test your email across device screens – from phones to tablets to monitors.

Protect your Outreach Channels from Temporary Emails & Spammers We help you validate Email Address, detect Location and validate the IP's against a know list of Spammers housed within various Open Source spammer lists Email Validation Avoid receiving disposable email addresses on your prospect forms IP Health Check Stop the use of Proxies from people visiting your Website or Mobile App Phone Validation Validate a wide range of both national and international numbers worldwide.

Highly customizable all-in-one Customer Support and Feedback Software available in SaaS and On-Premise. - Community Feedback Software Helps to collect, organize, manage incoming feedback and feature requests. Smart voting and the commenting system helps to get insights for creating product development roadmaps. -Help Desk with Ticketing Feature-rich ticketing help desk system allows you to manage tickets with the help of customizable statuses, tasks, private notes, comments, reports, and Kanban Boards. Smart system automation and notification rules allow to facilitate the workload on your support team and cut expenses. Insightful Reports and Analytics system help to estimate the efficiency of your support team and analyze your customers' experience. - Knowledge Base Software Improve customer self-service by organizing FAQs and documentation system around your products or services. Embed knowledge base widget on any page of your website, or in a Chatbot.

We offer you the ability to connect with your customers and contacts where they are. At exactly the time you want. We make building an audience easy and sending (or scheduling) text message campaigns fast and simple. Since 2004, we have served: non-profits organizations; churches and youth groups; schools and universities; sports teams; city, county, and state governments; and large corporations. From the small text updates to key corporate communications to high-volume full-service marketing campaigns, we have your SMS needs covered. Schedule your text message for any date at any time. Schedule one message or a multi-message campaign all at once. Easily segmenting your subscribers allows you to send messages that are highly relevant to them. A custom immediate text message sent to a contact right at opt in. Offer a discount, info, or direct to any link. We’ll never limit how many of your customers can opt in to receive messages from you, or how you can group them.

Noodle is the all-in-one enterprise platform that removes the stress of working across emails, file servers, task managers, spreadsheets, chats, meetings, etc. Teams that use their Noodle communicate better and are more productive. Your people will see where everything is, understand what everyone is working on, all while improving the company culture. Features Cloud or On-Premise Options Fully Customizable Design Build Sites in Minutes Regularly Updated With New Features Flexible Password Controls Drag and Drop Features/Post Track Views of Content Unlimited Colors/Skins Create Polls/Surveys Sync with Active Directory 11 Supported Languages Built In Block Text Editor Follow Co-Worker’s Statuses Create Custom Workflows Embed Video and Photos Easily Archive Content Video Conferencing Build E-Forms and Reports Merge Multiple Calendars Optimized For Speed All Applications Included View Personal User Statistics Personal Digital Workspace Etc

Deliver a personalized customer experience with every interaction, across every channel, with uContact, net2phone’s cloud contact center solution. uContact is a scalable, robust contact center platform, geared towards call centers or BPOs with a very high volume of calls, requiring maximum call routing flexibility; or large organizations relying on a contact center environment looking to manage heavy inbound and outbound calls for sales and support teams. Our robust, full-featured platform includes: • Agent & Supervisor Capabilities - Call Queues, Monitoring, Custom Scheduling, Workforce Management, Breaks & Wrap Up, Disposition Coding • Voice - ACD, IVR, Auto Dialers, Call Recording, Screen Pops, Voice Automation, Text to Speech and ASR • Omnichannel - WebChat, SMS/MMS, WhatsApp, Social Media, Video, Email and Interaction Recordings • Automation - Chat Bots, Form Creator, Workflow Designer

Events from A to Z The 6Connex all-in-one event platform features a broad menu of functionalities designed to support in-person, hybrid, or virtual events, allowing you to deliver events that enhance the physical experience and extend beyond it. From promotion to analytics, simplify event management – regardless of event format – by using a single tool to promote, register, run, and measure events. Drive attendee engagement, capture event attendee data, and uncover insights to target post-event activities and inform long-term event strategy. One event platform. Multiple event moments. Push the boundaries of your event experiences and make a lasting impression on your audience today.

UltraSMSScript is a uniquely positioned, easy to use, web-based group text and SMS marketing software platform. Either install UltraSMSScript on your own server and pay a 1-time fee for the platform, or have us host it for you with our monthly hosted plans! Pay for the text messages at WHOLESALE rates since we're linked directly to the text-messaging gateways. UltraSMSScript is the ultimate turn key SMS software platform and can be used as a white label solution for ad and media agencies, marketing providers, and companies serving their own local clients. With our text messaging software platform, you can service an unlimited number of client accounts with our Level 4 and ULTRA plans and manage these accounts from a very easy and intuitive administration panel giving you complete control. Experience many features such as Bulk SMS, Mobile Coupons, 2-Way SMS Chat, Appointment Reminders, Drip Autore

eGoldFax revolutionizes faxing by eliminating the need for a traditional phone line, offering a convenient and versatile solution for sending and receiving faxes. Whether you're using a desktop computer, a multi-function printer (MFP), or even a mobile device, eGoldFax ensures effortless fax communication. With eGoldFax, the possibilities are endless. Incoming faxes can be effortlessly redirected to an email address, a network folder, or a printer, providing the flexibility to access and manage your faxes in a way that suits your workflow. eGoldFax has forged partnerships with renowned Multi-Function Product providers, solidifying its position as a leading fax solution. By collaborating with industry giants such as Sharp, Kyocera, Xerox, Konica Minolta, Canon, HP, Ricoh, Lexmark, and more, eGoldFax ensures seamless integration with a wide range of MFPs. eGoldFax helps organizations become compliant with regulations such as HIPAA, GDPR, PCI, FERPA and more.