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User Research Software
User research software, also referred to as UX research or user testing software, enables organizations to research and understand all aspects of the user experience and customer journey. These tools typically include features for conducting surveys, user interviews, usability testing, and feedback collection through various channels such as websites, mobile apps, and social media. They may also provide analytics capabilities to analyze patterns in user data, identify pain points, and uncover actionable insights. User research software is essential for improving user experience (UX), optimizing interfaces, and ensuring that products meet the needs and expectations of their target audience.
User Provisioning and Governance Software
User provisioning and governance software helps organizations manage the creation, modification, and removal of user accounts and access rights across systems and applications. It automates onboarding and offboarding processes, ensuring that users have the correct permissions based on their roles while maintaining compliance with security policies. The platform provides centralized visibility into user activities, access histories, and policy enforcement to prevent unauthorized access and reduce risk. Integration with identity directories and HR systems ensures consistent and efficient identity lifecycle management. Ultimately, user provisioning and governance software enhances security, compliance, and operational efficiency within modern IT environments.
AI User Research Software
AI user research software is a type of software tool that uses artificial intelligence to streamline the study of user behaviors, preferences, and feedback. It automates time-consuming tasks like data collection, transcription, and analysis, enabling researchers to focus on strategic insights. Equipped with features such as natural language processing (NLP), sentiment analysis, and predictive analytics, it uncovers patterns and trends in both qualitative and quantitative data. The software often includes visualization capabilities to present findings clearly and effectively.
Real User Monitoring Software
Real user monitoring tools are tools used to track the performance of websites and mobile apps.
User-Generated Content (UGC) Platforms
User-generated content (UGC) platforms enable users and customers to generate content for brands and companies. User-generated content (UGC) can be collected and used by brands for marketing, advertising, and social proof.
User Activity Monitoring (UAM) Software
User Activity Monitoring (UAM) software is a security and compliance tool used to monitor user behavior on a computer system. This type of software uses advanced monitoring technologies to record user activities, alert administrators about policy violations, and provide detailed reports for review. UAM typically records the time and date of logins, programs used, data accessed, keystrokes typed, websites visited, transfer of files, login location, and system configuration changes. It also records activity-based information such as changes to databases or attempts to access sensitive data. Reports generated by UAM software can be tailored to fit the specific needs of an organization or team.
End-User Computing (EUC) Software
End-user computing (EUC) software is designed to help organizations manage, secure, and optimize the use of technology by employees. EUC solutions provide a range of tools and capabilities, including virtualization, desktop and application management, and device management. By enabling employees to access the applications and data they need from any device, EUC software helps organizations improve productivity and collaboration.
User and Entity Behavior Analytics (UEBA) Software
User and entity behavior analytics (UEBA) software enables organizations to understand the typical behavior patterns of users and hardware inside of a particular network in order to more easily identify anomalies and potential threats.
Usability Testing Software
Usability testing software enables product designers and teams to test the usability of a website, web application, or mobile app. Usability testing tools streamline the process of user testing.
Customer Journey Mapping Tools
Customer journey mapping tools help businesses visualize, understand, and optimize the entire experience a customer has with their brand, from initial awareness to post-purchase interactions. These tools allow businesses to map out the touchpoints where customers interact with the company, track customer emotions, identify pain points, and gather insights to improve customer experience (CX). Features often include drag-and-drop interfaces, integration with CRM systems, real-time data analytics, and collaboration features for cross-functional teams. By leveraging these tools, organizations can create more personalized, efficient, and seamless customer experiences across multiple channels.
Session Replay Software
Session replay software allows companies to record and visualize user sessions on a website to evaluate and optimize their interactions with the site.
Customer Onboarding Software
Customer onboarding software helps businesses guide new customers through the setup, activation, and adoption of their products or services. It provides structured workflows, checklists, and progress tracking to ensure every customer receives a consistent onboarding experience. Many platforms include automated emails, in-app guidance, task reminders, and personalized content to improve engagement and reduce time-to-value. The software also offers analytics to help teams monitor customer health and identify bottlenecks in the onboarding process. Overall, customer onboarding software improves satisfaction, accelerates product adoption, and supports long-term customer success.
UX Software
UX Software deals with the process of providing the user with an immersive experience through the design, usability and functionality of a software.
Customer Feedback Software
Customer feedback software enables businesses to collect, manage, and analyze feedback from customers to improve products, services, and overall customer satisfaction. These platforms offer tools for creating surveys, polls, and questionnaires that can be distributed through various channels such as email, websites, and mobile apps. They also provide analytics and reporting features to help businesses identify trends, measure satisfaction, and pinpoint areas for improvement. Many customer feedback software solutions integrate with customer relationship management (CRM) and support systems to provide a comprehensive view of the customer experience. By gathering insights directly from customers, businesses can make data-driven decisions and enhance customer loyalty.
Feedback Management Software
Feedback management software is designed to assist companies in the process of gathering and managing feedback and data from their customers.
Customer Engagement Software
Customer engagement software helps businesses manage and improve interactions with their customers, enhancing overall relationships and satisfaction. These platforms typically offer tools for personalized communication, such as email, chat, and social media integration, to engage customers across multiple touchpoints. Features often include customer segmentation, campaign management, automated responses, feedback collection, and analytics to track engagement metrics. By using customer engagement software, businesses can increase customer loyalty, drive retention, and create more targeted marketing strategies based on customer behavior and preferences.
Identity Management Software
Identity management software is a system designed to manage and secure digital identities across an organization. It ensures that users have appropriate access to resources by handling identity creation, maintenance, and deactivation throughout the identity lifecycle. The software includes features such as role-based access control, single sign-on (SSO), and directory services to streamline identity administration. By automating processes like user provisioning and deprovisioning, it enhances efficiency while reducing human errors and security risks. Identity management software is essential for maintaining compliance with regulatory standards and protecting sensitive information from unauthorized access.
Credentialing Software
Credentialing software for healthcare is specifically designed to automate and streamline the process of verifying the qualifications, licenses, certifications, and background information of healthcare professionals such as doctors, nurses, allied health workers, and other medical staff. This software helps healthcare organizations ensure compliance with regulatory standards, such as those set by accrediting bodies and governmental agencies, by managing documents and tracking the expiration dates of credentials. Key features often include automated workflows, document storage, verification of education and training, malpractice history checks, and reporting tools. Healthcare credentialing software is critical for maintaining patient safety, meeting industry regulations, and ensuring the integrity of medical professionals in clinical settings.
Hedge Fund Software
Hedge fund software is designed to support the complex trading, risk management, and reporting needs of hedge funds and alternative investment managers. These platforms typically provide tools for portfolio management, order execution, compliance monitoring, and investor reporting. Many solutions integrate real-time market data, analytics, and risk modeling to help funds optimize strategies and manage exposure. They also streamline back-office operations such as accounting, reconciliation, and performance attribution. By combining front-, middle-, and back-office functionality, hedge fund software enables firms to operate efficiently, remain compliant, and deliver transparency to investors.
Entity Management Software
Entity management software helps businesses, legal firms, and other organizations manage and track their legal entities, such as corporations, partnerships, LLCs, and subsidiaries. These platforms provide tools for maintaining entity data, managing compliance requirements, filing corporate documents, and organizing important records related to governance, ownership, and financial reporting. Entity management software often includes features like document storage, task automation, alerts for important deadlines, and audit trails to ensure that businesses stay compliant with regulatory and legal requirements. By using this software, organizations can streamline their corporate governance processes, reduce risks, and improve the efficiency of managing multiple entities.
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    Frontegg

    Frontegg

    Frontegg

    Frontegg is a Customer Identity and Access Management (CIAM) platform that simplifies authentication, authorization, and user management for SaaS companies. It enables developers to implement advanced identity features quickly, then shift ongoing administration to other teams. With Frontegg, Product, Infosec, and Customer Success teams can take control of key identity tasks like managing user roles, enforcing security policies, and handling customer requests, all without engineering support. ...
    Starting Price: Free
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    Auth0

    Auth0

    Okta

    ...Authenticate users across all applications with a customized, secure, and standards-based single login. Universal Login connects users to a central authorization server. Credentials aren’t transferred across sources, which boosts security and protects against phishing and credential stuffing attacks. OAuth 2.0 recommends that only external user agents (like the browser) be used by native applications for authentication flows.
    Starting Price: Free plan
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    Aikido Security

    Aikido Security

    Aikido Security

    Secure your code, cloud, and runtime in one central system. Aikido’s all-in-one security platform is loved by developers and security teams alike with full security visibility, insight in what matters most, and fast/automatic vulnerability fixes. Teams get security done with Aikido thanks to: - False-positive reduction - AI Autotriage & AI Autofix - Deep integration into the dev workflow (from IDEs and task managers to CI/CD gating) - AI Pentests - Automated Compliance Aikido...
    Starting Price: Free
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    cside

    cside

    cside

    ...Leveraging client-side intelligence to provide evidence to fight chargeback fraud cases. It also addresses the growing challenge of web supply chain risk, ensuring real-time visibility and control over third-party scripts running in user environments. cside provides proactive, proxy-based protection that helps organizations meet compliance requirements like PCI DSS 4.0.1, safeguard sensitive data, and uphold user privacy, all without compromising performance.
    Starting Price: $99 per month
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    Site24x7

    Site24x7

    ManageEngine

    ...Monitoring the end-user experience is done from more than 130 locations worldwide.
    Starting Price: $9.00/month
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    Pipefy

    Pipefy

    Pipefy

    Pipefy is the AI-driven Business Orchestration and Automation Technologies (BOAT) platform that delivers enterprise results in days, not months. Designed as a secure orchestration layer, Pipefy bridges the gap between rigid legacy systems (ERPs/CRMs) and agile business needs. It allows IT teams to centralize disparate processes under a single control plane, eliminating Shadow IT through an Adaptive Governance framework. Key Capabilities: • Process Orchestration: Manage complex,...
    Starting Price: $20 (per-user billing)
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    ONLYOFFICE Docs

    ONLYOFFICE Docs

    Ascensio System SIA

    ...The key product is ONLYOFFICE Docs, a secure office suite that seamlessly integrates into the most popular platforms, e.g. Odoo, Alfresco, Confluence, Pipedrive, Redmine, SuiteCRM and more. When integrated, ONLYOFFICE Docs provides the users of your business app with editors for documents, spreadsheets, presentations, forms, PDFs and diagrams. The ONLYOFFICE suite makes it possible to collaborate on office files in real time. The built-in AI assistant is compatible with ChatGPT, DeepSeek, Mistral and other AI providers to ensure a flawless editing experience. You can use Docs within ONLYOFFICE DocSpace, a room-based document collaboration platform that allows you to create dedicated spaces where you can assign access permissions and collaborate with your teammates. ...
    Starting Price: Free
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    Google AI Studio
    Users can rigorously test different prompts, observe model behaviors, and iteratively refine their AI-driven solutions within a collaborative and user-friendly environment. This empowers developers to push the boundaries of AI application development, fostering creativity and accelerating the realization of AI-powered solutions.
    Starting Price: Free
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    UserWay

    UserWay

    UserWay Inc.

    ...Their Accessibility Plugin provides native integration for seamless accessibility enhancement. Discover why millions of users rely on UserWay’s accessibility solutions for inclusion and compliance.
    Starting Price: $49 per month
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    Serviceaide

    Serviceaide

    Serviceaide

    ...Affordable and comprehensive, Serviceaide provides IT staff with the functions required to manage everything from ticketing to incident, change and asset management and more. Serviceaide includes a virtual agent, self-service portals and AI-based features to support analyst and end user productivity. Automate processes across technical workflows, services and business processes for business agility.
    Starting Price: $90/per month/per user
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    Ango Hub

    Ango Hub

    iMerit

    Ango Hub is a quality-focused, enterprise-ready data annotation platform for AI teams, available on cloud and on-premise. It supports computer vision, medical imaging, NLP, audio, video, and 3D point cloud annotation, powering use cases from autonomous driving and robotics to healthcare AI. Built for AI fine-tuning, RLHF, LLM evaluation, and human-in-the-loop workflows, Ango Hub boosts throughput with automation, model-assisted pre-labeling, and customizable QA while maintaining accuracy....
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    ManageEngine ServiceDesk Plus
    ...Reduce walk ins and unnecessary tickets by giving your users more control. Enable end users to access IT services through your service catalog in the self-service portal. Help users create and track tickets and search for solutions.
    Starting Price: $120.00/year/user
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    V2verify

    V2verify

    V2verify

    V2verify provides next-generation authentication technology that replaces passwords with secure, user-friendly voice-based multi-factor authentication. Using patented voice biometric technology, V2verify verifies identity through a user’s unique vocal characteristics, along with additional behavioral, device, knowledge, and liveness factors — creating a seamless and AI-resilient 5-Factor Authentication (5FA) process. Built for enterprise, financial, and government environments, V2verify’s authentication platform delivers unmatched security without sacrificing user experience. ...
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    QA Wolf

    QA Wolf

    QA Wolf

    Whether you're shipping web or mobile apps, QA Wolf has you covered. We build automated end-to-end tests for 80% of your user flows in weeks, maintain them 24 hours a day, and provide unlimited parallel test runs on our infrastructure. Did we mention that we guarantee zero flakes? We do that too. Here's a helpful list of everything you get out of the box — whether it's 100 tests or 100,000. • End-to-end tests for 80% of user flows automated in weeks, not years • Tests are written in open-source Playwright and Appium (no vendor lock-in) • Unlimited, parallel test runs on any environment you choose • 100% parallel run infrastructure that we host and maintain • 24-hour maintenance of flaky or broken tests • Guaranteed 100% reliable results — zero flakes • Human-verified bug reports • CI/CD integration with your deployment pipeline and issue trackers • 24-hour access to full-time QA engineers at QA Wolf ... it's the QA solution you've always wanted.
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    GetProfile

    GetProfile

    GetProfile AI

    At GetProfile AI, we’re on a mission to democratize AI-powered user profiling. Our API and dashboard help businesses of all sizes turn unstructured data—like conversations, onboarding forms, and support logs—into rich user profiles. With real-time updates, intelligent memory (mood trends, preferences, traits), and dynamic integrations, we empower you to deeply understand and personalize every customer experience.
    Starting Price: $12/month
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    JustCheck

    JustCheck

    JustCheck

    ...JustCheck brings together the best security and connectivity tools such as geolocation and facial recognition to ensure the control and optimization of your team. ALSO... EVIDENCE LOG JustCheck allows users to upload photographic evidence of work completed or progress made with descriptions of up to 140 characters. We are a company that specializes in facial recognition and geolocation for personnel management. With our solution you can drastically reduce your supervision costs with the option of registering evidence and visits. ...
    Starting Price: $1/user/month
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    Cronos Browser
    Users benefit from fast performance, offline page translation, and AI-powered summaries without sacrificing privacy. The browser is free to use and requires no registration.
    Starting Price: 0
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    docAnalyzer.ai

    docAnalyzer.ai

    docAnalyzer.ai

    docAnalyzer.ai is an innovative cloud-based platform that transforms how professionals interact with documents. Our AI-powered solution enables intelligent, context-aware conversations with your documents (PDFs, Word, PowerPoint, and more), extracting valuable insights with minimal effort. Key features include multi-document analysis for comparing and synthesizing information across file collections, workflow automation with customizable AI agents that streamline repetitive tasks, and...
    Starting Price: $6/month/user
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    Quaeris

    Quaeris

    Quaeris, Inc.

    ...Use natural language search on data, documents and collaborate in private or within Communities - all in one platform! QuaerisAI offers time savings of at-least 30 minutes to an hour/day/resource - imagine the productivity enhancements you give your users without the expense of buying and consolidating a bunch of AI tools. Quaeris can be rolled out to team of 10s or 1000s of users seamlessly within a matter of days - without much need of IT, and that is why IT & data teams love us!
    Starting Price: $100 per month
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    Reflet AI

    Reflet AI

    Reflet AI

    Reflet.ai is an AI-powered creative workspace built for creators, marketers, and brand teams who need to design and scale visual and video content efficiently. The platform provides an infinite canvas where users can build node-based AI workflows (“Flows”) by visually connecting modular components such as image generation, video generation, animation, upscaling, style control, and post-processing. This approach allows users to create structured, repeatable pipelines instead of relying on isolated prompts. Reflet supports multiple AI models within the same workflow and enables reference-based generation, allowing users to combine products, characters, styles, and environments to ensure visual consistency across projects and campaigns.
    Starting Price: $5/month
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    Jotform

    Jotform

    Jotform

    Trusted by over 25 million users, Jotform is an all-in-one, no-code platform that simplifies data collection, automation, and online sales. Using its drag-and-drop Form Builder, businesses can create customized forms and surveys to collect leads, payments, and e-signatures. With 10,000+ templates and advanced features like conditional logic and 200+ integrations, Jotform streamlines workflows.
    Starting Price: $34 per month
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    SenseIP

    SenseIP

    SenseIP

    ...The platform simplifies every step. It supports idea development, prior art research, freedom to operate checks, patent drafting, patent filing, and portfolio management. Users need no legal background. They face no tedious process. SenseIP delivers clear, fast, accessible IP protection that matches the pace of innovation. No expensive lawyers are needed.
    Starting Price: $0
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    Atera IT Autopilot
    Atera IT Autopilot is an autonomous AI agent designed to provide 24/7 IT support, helping IT teams manage rising ticket volumes and staff shortages. It automates routine and complex IT tasks, enabling users to self-solve issues and reducing the IT workload by up to 40%. The platform offers instant, always-on support with near-zero response times, ensuring minimal downtime and keeping employees productive. IT Autopilot interacts through multiple channels including a user portal, email, Slack, and Teams, delivering human-like assistance. ...
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    Sumsub

    Sumsub

    Sumsub

    Sumsub is a full-cycle verification platform that secures every step of the user journey. With Sumsub’s customizable KYC, KYB, AML, Transaction Monitoring and Fraud Prevention solutions, you can orchestrate your verification process, welcome more customers worldwide, meet compliance requirements, reduce costs and protect your business. Sumsub achieves the highest conversion rates in the industry—91.64% in the US, 95.86% in the UK, and 97.89% in Hong Kong—while verifying users in less than 50 seconds on average. ...
    Starting Price: $1.35 per verification
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    Docsie

    Docsie

    Docsie

    ...You can access Docsie through a SaaS web application to create & edit documentation from any location. Then, you can publish content to a dynamic knowledge portal that users can access whenever they need information! Docsie offers powerful business-grade features to write & manage product documentation: - Docsie Pilot onboarding - Custom portal design & optional training for paid plans - Internal & external portal for employees & end-users - Workspaces - Knowledge base analytics & user feedback collection - Free custom domain - Markdown import & export - WYSIWYG Editor - iFrame embed - SwaggerAPI import - Snippet, fragment, document & topic templates - Help center & in-app help interface - Guided tour builder - Version & language management - Webhooks - AI translation & content generation - Project management - RBAC/JWT/SSO for security
    Starting Price: $39 per month (annual)
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    Sage Intacct

    Sage Intacct

    Sage Intacct

    ...Sage Intacct's advanced modules cater to complex financial needs, ensuring scalability as your business grows. The software integrates seamlessly with other business applications, providing real-time financial and operational insights. Its user-friendly interface and customizable dashboards empower your team to adapt quickly and make data-driven decisions. Sage Intacct's robust reporting capabilities and automation of key financial processes help improve accuracy, efficiency, and compliance. Trusted by thousands of organizations, Sage Intacct streamlines financial operations, enhances visibility, and drives business growth. ...
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    JetBrains Junie
    ...Junie adapts seamlessly to your workflow, providing plans for execution and collaborating on complex coding tasks through different modes like code mode and ask mode. It understands project structure and logic, helping to find efficient solutions and maintain clean, production-ready code. Users can rely on Junie to run tests and verify changes, keeping projects stable and reducing compilation errors. With real-world examples from developers creating games and apps, Junie proves to be a versatile and intelligent assistant for coding projects of various scopes.
    Starting Price: Free
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    Good Vibrations Company (GVC)

    Good Vibrations Company (GVC)

    Good Vibrations Company

    In many GVC applications the first step of the process is emotion recognition: the user speaks for a few seconds, and the GVC Emotion Recognition algorithm measures hundreds of acoustic properties of the user’s voice and distills from these cues an assessment of the user’s emotional state. We can feed the results from our emotion recognition algorithm into algorithms that choose an appropriate feedback to the user. As GVC we are primarily interested in kinds of feedback that improve the user’s performance and quality of life. ...
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    Kaleido

    Kaleido

    Kaleido

    ...See the important user data.
    Starting Price: $120 per month
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    Viraly

    Viraly

    Viraly.io

    Viraly.io is an all-encompassing social media management tool that simplifies content scheduling, publishing, and analytics across major social platforms like Instagram, Facebook, Twitter, TikTok, LinkedIn, YouTube, Pinterest, and Threads. Designed for marketers, agencies, and businesses of all sizes, Viraly.io centralizes social media activities into a single dashboard, allowing users to plan, post, and measure performance effortlessly. The platform offers advanced features like multi-brand management, where users can oversee multiple social profiles without the hassle of juggling separate tools. With built-in analytics, users gain deep insights into engagement rates, audience sentiment, and growth metrics, helping them fine-tune strategies for maximum impact. ...
    Starting Price: $19 per month
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