Use Insight to Move Members in Positive Directions

Understanding what moves members is the first step toward improved quality and better financial outcomes for payers. Our deep experience in healthcare financial engagement and member communication makes RevSpring your perfect partner. From the very first touch in open enrollment to ongoing communications and premium payments, we help you drive effective, connected engagement that makes members sit up and take desired action!

Are You Ready For the New Medicare Prescription Payment Program?

RevSpring’s leading omnichannel member engagement and payment solutions effectively gets the word out to members, assists with digital opt-in forms, and provides an easy way for members and your staff to manage payments, including payment plans. Contact us today.

Enhance Member Communication to Promote Member Actions

Reach your members where they are most apt to respond. Whether that is leveraging RevSpring’s state-of-the-art print facilities for EOB’s, letters, welcome kits or statements, or OmniChannel digital communications, RevSpring has you covered.

Smart Print: Smart printing means more than efficiency and cost savings. It means engaging with your members to promote action. At RevSpring, we know what makes members tick. We apply member intelligence to everything we do to use the right design, communication channel (including digital), message and call to action.

Why do we do this? To ensure we deliver the most effective communications that drive the results you need.

With our HITRUST certified processes, RevSpring mails over 1 billion critical communications per year in every zip code in the U.S.

Find the Best Communication Channel For Each Member

Many members prefer to communicate digitally with their health plan. RevSpring helps you identify the most effective communication channels for each individual member. Utilizing text, email, phone, paper or a combination of channels—RevSpring uses best practices that promote member response. Accelerate the time it takes a member to respond to your communications by using the most convenient communication channel. You can also save up to 30% on postage when communications switch from paper to digital.

Strengthen Member Loyalty

Make it fast and easy for members to pay their premiums. RevSpring’s industry leading patient and staff payment portal allows for the flexibility of member self-serve or staff assisted payments all within a couple of clicks. Multiple payment options including autopay and payment plans along with all types of payment methods including Apple Pay® and Google Pay® are the recipe to promote timely premium payments.

Staff members enjoy our marquee Deviceless Payments option where members securely enter their banking or card information without any interaction with your staff. This PCI compliant method ensure secure payments over the phone.

Close the Loop on Member Premium Payments

RevSpring’s Merchant Services completes member premium payments with cost-effective processing and automated reconciliation.

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