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Description

Issues pertaining to Wikimedia's email/SMTP infrastructure (mail relays etc.), part of SRE.

For generic Wiki email issues or issues relating to MediaWiki's email capabilities, do not use this tag but use MediaWiki-Email instead.

Recent Activity

Fri, Oct 18

Maintenance_bot removed a project from T325394: Replace Exim with Postfix on mail servers: Patch-For-Review.
Fri, Oct 18, 6:30 PM · Infrastructure-Foundations, Mail, SRE
gerritbot added a comment to T325394: Replace Exim with Postfix on mail servers.

Change #1081427 merged by JHathaway:

[operations/alerts@master] replace exim alert with postfix alert

https://gerrit.wikimedia.org/r/1081427

Fri, Oct 18, 6:21 PM · Infrastructure-Foundations, Mail, SRE
gerritbot added a project to T325394: Replace Exim with Postfix on mail servers: Patch-For-Review.
Fri, Oct 18, 4:59 PM · Infrastructure-Foundations, Mail, SRE
gerritbot added a comment to T325394: Replace Exim with Postfix on mail servers.

Change #1081427 had a related patch set uploaded (by JHathaway; author: JHathaway):

[operations/alerts@master] replace exim alert with postfix alert

https://gerrit.wikimedia.org/r/1081427

Fri, Oct 18, 4:59 PM · Infrastructure-Foundations, Mail, SRE
Maintenance_bot removed a project from T325409: Remove Exim based MTAs: Patch-For-Review.
Fri, Oct 18, 2:29 PM · Infrastructure-Foundations, Mail, SRE
gerritbot added a comment to T325409: Remove Exim based MTAs.

Change #1081371 merged by Alexandros Kosiaris:

[operations/dns@master] cleanup old mx1001, mx2001 references

https://gerrit.wikimedia.org/r/1081371

Fri, Oct 18, 2:22 PM · Infrastructure-Foundations, Mail, SRE
gerritbot added a project to T325409: Remove Exim based MTAs: Patch-For-Review.
Fri, Oct 18, 8:33 AM · Infrastructure-Foundations, Mail, SRE
gerritbot added a comment to T325409: Remove Exim based MTAs.

Change #1081371 had a related patch set uploaded (by Alexandros Kosiaris; author: Alexandros Kosiaris):

[operations/dns@master] cleanup old mx1001, mx2001 references

https://gerrit.wikimedia.org/r/1081371

Fri, Oct 18, 8:33 AM · Infrastructure-Foundations, Mail, SRE

Wed, Oct 16

ops-monitoring-bot added a comment to T325409: Remove Exim based MTAs.

cookbooks.sre.hosts.decommission executed by jhathaway@cumin1002 for hosts: mx1001.wikimedia.org

  • mx1001.wikimedia.org (PASS)
    • Downtimed host on Icinga/Alertmanager
    • Found Ganeti VM
    • VM shutdown
    • Started forced sync of VMs in Ganeti cluster eqiad to Netbox
    • Removed from DebMonitor
    • Removed from Puppet master and PuppetDB
    • VM removed
    • Started forced sync of VMs in Ganeti cluster eqiad to Netbox
Wed, Oct 16, 7:44 PM · Infrastructure-Foundations, Mail, SRE
ops-monitoring-bot added a comment to T325409: Remove Exim based MTAs.

cookbooks.sre.hosts.decommission executed by jhathaway@cumin1002 for hosts: mx2001.wikimedia.org

  • mx2001.wikimedia.org (PASS)
    • Downtimed host on Icinga/Alertmanager
    • Found Ganeti VM
    • VM shutdown
    • Started forced sync of VMs in Ganeti cluster codfw to Netbox
    • Removed from DebMonitor
    • Removed from Puppet master and PuppetDB
    • VM removed
    • Started forced sync of VMs in Ganeti cluster codfw to Netbox
Wed, Oct 16, 6:46 PM · Infrastructure-Foundations, Mail, SRE
Maintenance_bot removed a project from T325394: Replace Exim with Postfix on mail servers: Patch-For-Review.
Wed, Oct 16, 3:31 PM · Infrastructure-Foundations, Mail, SRE
gerritbot added a comment to T325394: Replace Exim with Postfix on mail servers.

Change #1079529 merged by jenkins-bot:

[analytics/refinery/source@master] Update the smtp server settings for email from refine

https://gerrit.wikimedia.org/r/1079529

Wed, Oct 16, 2:32 PM · Infrastructure-Foundations, Mail, SRE

Tue, Oct 15

jhathaway closed T319041: Remove wikivoyage-ev.org mail aliases from wikivoyage.org & wikivoyage.de as Resolved.
Tue, Oct 15, 4:52 PM · Mail, Infrastructure-Foundations
jhathaway closed T310836: Upgrade Exim to 4.96 as Invalid.

We have migrated postfix

Tue, Oct 15, 4:07 PM · SRE-Sprint-Week-Sustainability-March2023, Sustainability (Incident Followup), Infrastructure-Foundations, Mail
jhathaway closed T310836: Upgrade Exim to 4.96, a subtask of T309238: 2022-05-09 Exim BDAT Errors incident, as Invalid.
Tue, Oct 15, 4:07 PM · Infrastructure-Foundations, SRE, Mail

Mon, Oct 14

Primefac added a comment to T356984: Stop sending change notification email if edit is done by a bot.

No, and I apologise for my tone.

Mon, Oct 14, 10:13 AM · User-notice-archive, MW-1.42-notes (1.42.0-wmf.18; 2024-02-13), Infrastructure-Foundations, Mail
Aklapper added a comment to T356984: Stop sending change notification email if edit is done by a bot.

@Primefac: Do you think it's better not to reply at all, instead of adding a quick comment explaining how to realistically see progress? People are busy. People need to prioritize things. There are thousands of open tickets. Please just do it if you have the skills and time to help out instead of criticizing people that they provided you a pointer. See https://www.mediawiki.org/wiki/Gerrit/Tutorial and https://developer.wikimedia.org/ . Thanks.

Mon, Oct 14, 8:15 AM · User-notice-archive, MW-1.42-notes (1.42.0-wmf.18; 2024-02-13), Infrastructure-Foundations, Mail

Sun, Oct 13

Primefac added a comment to T356984: Stop sending change notification email if edit is done by a bot.

If people knew how to make patches, they would be creating pull requests after they had finished, not asking for patches to be written (ostensibly because they don't know how). Don't be an arse about it if you have no intention of helping.

Sun, Oct 13, 12:21 PM · User-notice-archive, MW-1.42-notes (1.42.0-wmf.18; 2024-02-13), Infrastructure-Foundations, Mail
Ladsgroup added a comment to T356984: Stop sending change notification email if edit is done by a bot.

Feel free to make patches.

Sun, Oct 13, 6:12 AM · User-notice-archive, MW-1.42-notes (1.42.0-wmf.18; 2024-02-13), Infrastructure-Foundations, Mail

Sat, Oct 12

Lahwaacz added a comment to T356984: Stop sending change notification email if edit is done by a bot.

@Ladsgroup Can you unbreak this at least for community-managed MediaWiki instances? I.e. provide a setting for the backend administrators to opt-in for sending emails on bot edits

Sat, Oct 12, 7:49 AM · User-notice-archive, MW-1.42-notes (1.42.0-wmf.18; 2024-02-13), Infrastructure-Foundations, Mail
Lahwaacz added a comment to T358087: Create user preference to receive change notification emails for bot edits.

For what it's worth I've made https://watchlistemail.toolforge.org/ to send emails for bot edits. (It will only work on enwiki, ping me if anyone wants it working on another wiki).

Sat, Oct 12, 7:42 AM · Mail

Fri, Oct 11

gerritbot added a project to T325394: Replace Exim with Postfix on mail servers: Patch-For-Review.
Fri, Oct 11, 2:24 PM · Infrastructure-Foundations, Mail, SRE
gerritbot added a comment to T325394: Replace Exim with Postfix on mail servers.

Change #1079529 had a related patch set uploaded (by Btullis; author: Btullis):

[analytics/refinery/source@master] Update the smtp server settings for email from refine

https://gerrit.wikimedia.org/r/1079529

Fri, Oct 11, 2:24 PM · Infrastructure-Foundations, Mail, SRE

Tue, Oct 8

Reedy changed the status of T376739: Email Verification from Open to Stalled.

I would like it to automatically filter out the emails that are not active or are returning blank/bouncing back.

Tue, Oct 8, 8:56 PM
EveBlevins created T376739: Email Verification.
Tue, Oct 8, 5:52 PM

Sep 16 2024

jhathaway closed T309238: 2022-05-09 Exim BDAT Errors incident as Resolved.

Fixed with change in the config, also no longer relative, as we are now running Postfix

Sep 16 2024, 2:28 PM · Infrastructure-Foundations, SRE, Mail
joanna_borun closed T176666: Qualtrics cannot send email to wikimedia.org addresses as Declined.
Sep 16 2024, 2:22 PM · Infrastructure-Foundations, SRE, Mail, Surveys

Sep 11 2024

aborrero closed T374278: Update wmcloud.org MX records, a subtask of T325406: Provision mx-in, as Resolved.
Sep 11 2024, 3:12 PM · Infrastructure-Foundations, Mail, SRE
Aklapper removed a subtask for T356984: Stop sending change notification email if edit is done by a bot: T374404: Notifications stop after bot edits until page is manually viewed or watchlist is marked as read.
Sep 11 2024, 7:47 AM · User-notice-archive, MW-1.42-notes (1.42.0-wmf.18; 2024-02-13), Infrastructure-Foundations, Mail
Aklapper removed a parent task for T374404: Notifications stop after bot edits until page is manually viewed or watchlist is marked as read: T356984: Stop sending change notification email if edit is done by a bot.
Sep 11 2024, 7:47 AM · Notifications, Growth-Team

Sep 10 2024

AlbanGeller updated subscribers of T374404: Notifications stop after bot edits until page is manually viewed or watchlist is marked as read.
Sep 10 2024, 7:13 PM · Notifications, Growth-Team
AlbanGeller updated subscribers of T374404: Notifications stop after bot edits until page is manually viewed or watchlist is marked as read.
Sep 10 2024, 7:12 PM · Notifications, Growth-Team
AlbanGeller added a subtask for T356984: Stop sending change notification email if edit is done by a bot: T374404: Notifications stop after bot edits until page is manually viewed or watchlist is marked as read.
Sep 10 2024, 7:06 PM · User-notice-archive, MW-1.42-notes (1.42.0-wmf.18; 2024-02-13), Infrastructure-Foundations, Mail
AlbanGeller added a parent task for T374404: Notifications stop after bot edits until page is manually viewed or watchlist is marked as read: T356984: Stop sending change notification email if edit is done by a bot.
Sep 10 2024, 7:06 PM · Notifications, Growth-Team

Sep 9 2024

AlbanGeller created T374404: Notifications stop after bot edits until page is manually viewed or watchlist is marked as read.
Sep 9 2024, 10:42 PM · Notifications, Growth-Team
Maintenance_bot removed a project from T368257: generate_vrts_aliases failing on mx-in1001: Patch-For-Review.
Sep 9 2024, 4:31 PM · Infrastructure-Foundations, Mail, vrts, collaboration-services
jhathaway closed T368257: generate_vrts_aliases failing on mx-in1001 as Resolved.

retry logic has been added which should resolve the issue, please reopen if it occurs again.

Sep 9 2024, 3:48 PM · Infrastructure-Foundations, Mail, vrts, collaboration-services
gerritbot added a comment to T368257: generate_vrts_aliases failing on mx-in1001.

Change #1070671 merged by JHathaway:

[operations/puppet@production] vrts_aliases: add retry logic

https://gerrit.wikimedia.org/r/1070671

Sep 9 2024, 3:39 PM · Infrastructure-Foundations, Mail, vrts, collaboration-services
jcrespo added a comment to T369253: Alert email sent from backupmon1001 didn't reach engineer's google inbox (was: check-dbbackup-time sometimes doesn't send email alerts).

Thanks, everone. I think @MatthewVernon 's suggestion is fair, and something I should have done. I will update the code's headers so bounces get sent to root@. While I know mail is not reliable, I just found weird that the same kind of message (as it is automated) got filtered only that one time.

Sep 9 2024, 10:02 AM · Infrastructure-Foundations, Mail

Sep 6 2024

jhathaway added a subtask for T325406: Provision mx-in: T374278: Update wmcloud.org MX records.
Sep 6 2024, 8:31 PM · Infrastructure-Foundations, Mail, SRE

Sep 4 2024

gerritbot added a project to T368257: generate_vrts_aliases failing on mx-in1001: Patch-For-Review.
Sep 4 2024, 9:28 PM · Infrastructure-Foundations, Mail, vrts, collaboration-services
gerritbot added a comment to T368257: generate_vrts_aliases failing on mx-in1001.

Change #1070671 had a related patch set uploaded (by JHathaway; author: JHathaway):

[operations/puppet@production] vrts_aliases: add retry logic

https://gerrit.wikimedia.org/r/1070671

Sep 4 2024, 9:28 PM · Infrastructure-Foundations, Mail, vrts, collaboration-services
LSobanski added a comment to T368257: generate_vrts_aliases failing on mx-in1001.

So looks like we're back to the original problem only.

Sep 4 2024, 8:28 AM · Infrastructure-Foundations, Mail, vrts, collaboration-services
Volans added a comment to T368257: generate_vrts_aliases failing on mx-in1001.

The patch was needed, the last error was at Sep 03 17:08:32. After that it run smoothly except for one run at Sep 03 20:10:57 that failed with ERROR:/usr/local/bin/vrts_aliases:Connection unexpectedly closed.

Sep 4 2024, 8:25 AM · Infrastructure-Foundations, Mail, vrts, collaboration-services

Sep 3 2024

LSobanski added a comment to T368257: generate_vrts_aliases failing on mx-in1001.

Looks like the last alert was at 2:42 UTC so the patch likely wasn't needed after all.

Sep 3 2024, 6:10 PM · Infrastructure-Foundations, Mail, vrts, collaboration-services
Maintenance_bot removed a project from T368257: generate_vrts_aliases failing on mx-in1001: Patch-For-Review.
Sep 3 2024, 5:31 PM · Infrastructure-Foundations, Mail, vrts, collaboration-services
Dzahn added a comment to T368257: generate_vrts_aliases failing on mx-in1001.

@LSobanski the current failures are because there are 2 email addresses in the config that are managed by gsuite (I've redacted some part):

`

vrts_aliases[1485203]: ERROR:/usr/local/bin/vrts_aliases:email is handled by gsuite: **[email protected]
vrts_aliases[1485203]: ERROR:/usr/local/bin/vrts_aliases:email is handled by gsuite:
**[email protected]

Sep 3 2024, 5:23 PM · Infrastructure-Foundations, Mail, vrts, collaboration-services
gerritbot added a comment to T368257: generate_vrts_aliases failing on mx-in1001.

Change #1070222 merged by Dzahn:

[operations/puppet@production] Filter out addresses that cannot be removed from VRTS

https://gerrit.wikimedia.org/r/1070222

Sep 3 2024, 5:21 PM · Infrastructure-Foundations, Mail, vrts, collaboration-services
gerritbot added a project to T368257: generate_vrts_aliases failing on mx-in1001: Patch-For-Review.
Sep 3 2024, 10:31 AM · Infrastructure-Foundations, Mail, vrts, collaboration-services
gerritbot added a comment to T368257: generate_vrts_aliases failing on mx-in1001.

Change #1070222 had a related patch set uploaded (by LSobanski; author: LSobanski):

[operations/puppet@production] Filter out addresses that cannot be removed from VRTS

https://gerrit.wikimedia.org/r/1070222

Sep 3 2024, 10:30 AM · Infrastructure-Foundations, Mail, vrts, collaboration-services