for older messages see archive

Hello

Hello, please do not remove the "User OTRS" template I'm on the team, but I changed my name from"شيماء" To "Ajwaan". Greetings. Ajwaan (talk) 20:58, 23 December 2022 (UTC)Reply

Please remove it from your user page, as you are not a member of the VRT. --Krd 08:01, 24 December 2022 (UTC)Reply
I sent you an email a while ago, so please deal with it because it matters.Ajwaan (talk) 12:31, 24 December 2022 (UTC)Reply
Please send it again. --Krd 12:34, 24 December 2022 (UTC)Reply
  This section is resolved and can be archived. If you disagree, replace this template with your comment. --Krd 19:49, 7 December 2023 (UTC)Reply

VRT Recruits

hello @Krd-san, i was about to apply for Volunteer Response Team, to work on ckb related matters or any thing else that i can. but i couldn't find the language on queue list. does it means i am not eligible to apply for VRT? 🌸 Sakura emad 💖 (talk) 12:12, 5 January 2023 (UTC)Reply

Dear Sakura emad. We currently don't have any special queues for ckb language, and I think we don't receive many request in this language. Do you think there is a need to offer to write in this language to the Volunteer Support Team? --Krd 15:54, 5 January 2023 (UTC)Reply
i as an admin thought it would be necessary to Apply and response to any current/future matters. i've been told "please do apply even if you have experience that's not listed above!", is there anything for me to do? 🌸 Sakura emad 💖 (talk) 21:47, 6 January 2023 (UTC)Reply
This is true so far. You can apply at any time, and advise in which existing fields you want to help, or which new fields you would like to introduce. What does not work is to say "Here I am, now please assign me a task.", because this is not the way our volunteer culture is. As said we currently don't have any ckb related matters as suggested. --Krd 06:48, 7 January 2023 (UTC)Reply
i understand thank you. 🌸 Sakura emad 💖 (talk) 16:09, 7 January 2023 (UTC)Reply
  This section is resolved and can be archived. If you disagree, replace this template with your comment. --Krd 19:49, 7 December 2023 (UTC)Reply

About global VRT permissions

Hello @Krd, I see that you have requested the removal of my VRT rights, and it has been done,

May I know why?

greetings User:Dezedien (talk) 09:05, 31 January 2023 (UTC)Reply

Please contact: [email protected] --Krd 16:40, 31 January 2023 (UTC)Reply
Hi. I have access to VRT, and I saw the existence of the global authorization (which for some reason I did not receive), and I thought that perhaps for documentation purposes I should receive the authorization. I submitted a request, and was told that only VRT administrators request permission changes. Can you ask them to give me the permission? Thanks! Neriah - 💬 - 15:43, 20 August 2023 (UTC)Reply
The global group is for permissions agents only, which you are not. --Krd 16:43, 20 August 2023 (UTC)Reply
  This section is resolved and can be archived. If you disagree, replace this template with your comment. --Krd 19:48, 7 December 2023 (UTC)Reply

Ticket#2023030310009348

Hi dear. Please checking Ticket:2023030310009348 and answer. Tnx MehdiTalk 08:33, 7 March 2023 (UTC)Reply

This is an important issue for me and I am waiting for an answer.--MehdiTalk 20:21, 7 March 2023 (UTC)Reply
You can have a repetition of the previous answer immediately, or a qualified reevaluation after it's time. Please advise. --Krd 04:13, 8 March 2023 (UTC)Reply
I want to know on what basis you found me unqualified when I don't have a bad record in this specialty? This is an insult to me.--MehdiTalk 05:11, 8 March 2023 (UTC)Reply
  This section is resolved and can be archived. If you disagree, replace this template with your comment. --Krd 19:48, 7 December 2023 (UTC)Reply

VRT request

I applied to be a VRT volunteer, but I saw you removed my application. 𝙳𝚛𝚎𝚊𝚖𝚁𝚒𝚖𝚖𝚎𝚛 𝚍𝚒𝚜𝚌𝚞𝚜𝚜 08:39, 2 July 2023 (UTC)Reply

Correct. Krd 08:43, 2 July 2023 (UTC)Reply
Please advise if there is anything missing. 𝙳𝚛𝚎𝚊𝚖𝚁𝚒𝚖𝚖𝚎𝚛 𝚍𝚒𝚜𝚌𝚞𝚜𝚜 08:47, 2 July 2023 (UTC)Reply
Please check your e-mail. Krd 08:49, 2 July 2023 (UTC)Reply
I appreciate your response and will reapply after gaining some more experience. 𝙳𝚛𝚎𝚊𝚖𝚁𝚒𝚖𝚖𝚎𝚛 𝚍𝚒𝚜𝚌𝚞𝚜𝚜 08:56, 2 July 2023 (UTC)Reply
  This section is resolved and can be archived. If you disagree, replace this template with your comment. --Krd 19:47, 7 December 2023 (UTC)Reply

YGM

- FlightTime (open channel) 01:35, 25 July 2023 (UTC)Reply

  This section is resolved and can be archived. If you disagree, replace this template with your comment. --Krd 19:47, 7 December 2023 (UTC)Reply

Krdbot malfunction at SRP

Hello, Krd. I just thought that you should know about Special:Diff/25347576, which seemed to be an error by your bot. Thanks! Sdrqaz (talk) 14:14, 26 July 2023 (UTC)Reply

Thank you for pointing out! Bug is now fixed. --Krd 16:13, 26 July 2023 (UTC)Reply
  This section is resolved and can be archived. If you disagree, replace this template with your comment. --Krd 19:47, 7 December 2023 (UTC)Reply

VRT Access

Dear Krd, I received a notification regarding account closure on VRT. I am still active and logged in few days back if i remember correctly. Can we activate it again if possible. Thankyou. signed, 511KeV (talk) 08:09, 20 August 2023 (UTC)Reply

Dear 511KeV, please see Volunteer Response Team/Activity policy and please let me know what you think. Krd 09:02, 20 August 2023 (UTC)Reply
  This section is resolved and can be archived. If you disagree, replace this template with your comment. --Krd 19:46, 7 December 2023 (UTC)Reply

Question re: streamlining

Hi, Krd - VRT's "canned" response after receiving an image license should be automated at the time of upload to eliminate that step. IOW, the process submits to VRT the name and location of the uploaded image at the same time it generates the ticket sent to us. It would make things far more efficient. If it cannot be automated, we could at least advise the uploader to include that info with their license release instead of adding that extra step. Atsme📞📧 19:41, 7 December 2023 (UTC)Reply

Hello. I cannot follow. What exactly should be automated? Krd 19:46, 7 December 2023 (UTC)Reply
Apologies for the tardy response. What I am suggesting would take place at the VRTS release generator where the user chooses if they are either the copyright holder or represent the copyright holder (I think it's JavaScript). When they click on one of the 2 choices, they are asked to provide more information. Can we, at that point, simply add another box that requests the url of the image? I'm not a tech, but isn't that license information the info we get in the queue? If not, can it be added to whatever process sends us the information so that we don't have to take that extra step each time? Atsme📞📧 14:05, 9 December 2023 (UTC)Reply
This question should go to the maintainer of the release generator. I'd also appreciate if we received only tickets that contain a link to the file. Krd 14:10, 9 December 2023 (UTC)Reply