@tom_laird
Tom Laird, CEO of Expivia and host of Advice from a Call Center Geek podcast.
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Linkedin- My Digital Home
Linkedin- My Digital Home
OttoQA- We Fully Automate Contact Center QA with AI!
OttoQA- We Fully Automate Contact Center QA with AI!
Discover how OttoQA transforms call center QA processes with AI-driven efficiency and real-time feedback, tailored for small centers seeking major impact.
Expivia- 100% USA Contact Center Outsourcing Powered by AI
Expivia- 100% USA Contact Center Outsourcing Powered by AI
Expivia blends 15 years of U.S.-based contact center experience with modern AI tools that actually work. Our agents work hand-in-hand with real-time technology
Advice from a Call Center Geek Podcast!
Podcast
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Podcast
Advice from a Call Center Geek Podcast!
Tons of Call Center Content on TikTok!
Tons of Call Center Content on TikTok!
Follow me on Twitter
Youtube- Call Center Ops Videos to Help!
Youtube- Call Center Ops Videos to Help!
Advice from a Call Center Geek is a weekly podcast with a focus on all things call center and contact center. We discuss topics such as call center operations, hiring, culture, technology, and training and have fun doing it! Please post a review on Itunes if you find our podcast of value. This will help us reach as many Call Center Geek as possible!#callcenter #contactcenter #CX #custserv #callcentergeek www.expiviausa.com
Expivia Digital
Expivia Digital
Contact center technology consulting for CCaaS selection, AI QA implementation, and NICE CXone development. 30 years operational experience.
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Email
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TikTok
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