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HDI. 10,914 likes · 7 talking about this. HDI, founded in 1989, is a community built by technical service and support professionals that gives
Service Management World 2023 Highlights
Service Management World 2023 Highlights
Designed to meet the unique needs of service management leaders, Service Management World will explore the strategic and tactical elements of the optimal ser...
HDI's Strategic Advisory Board
HDI's Strategic Advisory Board
HDI Community
HDI Community
February Webinar: AI Means Business: A Panel Discussion on Modernizing Knowledge Management
February Webinar: AI Means Business: A Panel Discussion on Modernizing Knowledge Management
Trend Report: Unlocking the Potential of a Modern, Distributed Workforce
Trend Report: Unlocking the Potential of a Modern, Distributed Workforce
trend-report-unlocking-the-potential-of-a-modern-distributed-workforce
HDI Local Chapter Spotlight
HDI Local Chapter Spotlight
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HDI Course Catalog
HDI Course Catalog
HDI Consulting
HDI Consulting
HDI Resources
HDI Resources
Where tech support leaders share insights on service management, metrics, customer experience, desktop support, and workforce management.
HDI Webinars
HDI Webinars
Diversity and Inclusion
Diversity and Inclusion
HDI stands for racial justice and supporting a diverse and inclusive community of contact center professionals.
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