Last Updated: 01/01/2025

At Kodezen LTD, we value our customers and want you to feel confident in your purchase. That’s why we offer a no-questions-asked, 14-day refund policy for all our premium WordPress plugins.

1. Eligibility for a Refund

• You can request a refund within 14 days of your purchase.
• All our premium products are eligible for refunds.
• We even provide refunds for “change of mind” purchases — no questions asked.

2. Non-Refundable Situations

Currently, there are no restrictions or exclusions on refund eligibility.

3. How to Request a Refund

To request a refund, please follow these steps:

1. Visit our support page: https://kodezen.com/support/
2. Create a support ticket and include:
   • Your order ID
   • Payment receipt
   • Reason for the refund
3. Our team will review your request and confirm your refund.

4. Refund Method & Timeline

• Refunds will be issued via your original payment method.
• Please allow up to 7 working days for the refund to process.

5. Additional Information

• We only offer full refunds — partial refunds are not available.
• We do not provide product exchanges.

If you have any questions about this policy, please reach out to our support team:
🔗 https://kodezen.com/support/