Online-Ressource
Verfasst von:	Morgenshtern, Omri [VerfasserIn]
	Rosenstein, Robert [VerfasserIn]
	Allen, Peter L. [VerfasserIn]
Titel:	The quest for a killer KPI
Titelzusatz:	how radically simplifying performance metrics helped one company align employee behavior with organizational goals, make smarter investments in the business, and foster a culture of learning and cooperation
Verf.angabe:	Omri Morgenshtern, Robert Rosenstein, Peter L. Allen
Ausgabe:	[First edition].
Verlagsort:	[Place of publication not identified]
Verlag:	MIT Sloan Management Review
Jahr:	2022
Umfang:	1 online resource (8 pages)
Fussnoten:	"Reprint 63313.". - Includes bibliographical references
Abstract:	This is the story of how Agoda, a subsidiary of the Booking Holdings online travel group, made its way to a single "KPI + constraint" model that helps run a good bit of the business. It took some trial and error to get there; the KPIs that were developed and tested along the way promoted both positive and counterproductive behaviors and outcomes. But the business found its guiding principles, implemented them, improved performance, and fostered learning and cooperation in the process.
URL:	Aggregator: https://learning.oreilly.com/library/view/-/53863MIT63313/?ar
Datenträger:	Online-Ressource
Sprache:	eng
Sach-SW:	Electronic books
K10plus-PPN:	1806746034
	Universitätsbibliothek
Lokale URL UB:	Zum Volltext
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Bibliothek/Idn:	UW / m4147452213
Lokale URL Inst.:	Zum Volltext