Customer care service

Teladoc Health is hiring home-based member services specialists in the U.S. These full-time work at home positions are available now!

To help get it right for your business, you need to work with an established firm that will help realign your IT services delivery according to the international standards.

Turning a lead into a customer won't happen overnight. You have to create a customer journey. Part of this journey is creating an exceptional customer experience. Here are 6 strategies that you should be intentional about: 1. Treat customers with respect Sooner or later, when dealing with a large number of customers, it is inevitable to run into a disagreement that just cannot be resolved properly. Anyone who's been in business for a while has had these 'impossible' customers, and it's never…

Here's a manifesto for all business owners and people who work in front-line jobs. :)

Live agent assistance tends to be required at pivotal moments in the customer journey. Therefore, it is critical that customer service professionals are able to assist customers quickly and effectively. However, there are a host of reasons why service staff can come unglued, with the customer experience suffering as a result. This infographic from Provide Support examines 15 of the most common reasons that customer service professionals fail to deliver the service standards expected. [Click…

Download the high quality printable PDF at: www.christopherspenn.com/2012/02/great-customer-service-i...

Customer Service Training | Visual.ly

There’s been a lot written about the shift from companies focused on customer service and support to companies focusing on customer experience. Customer experience–or, more specifically, customer…

Start-to-finish service in one place While most design agencies stop after they have handed you a final design, Modaliti has all the capabilities to take you from idea to reality under one roof. From understanding your market and how your product fits into it, to creating compelling aesthetic and functional designs, to finding a place…Read more

Want to improve customers service for your online business? One idea is to adopt the customer first strategy. Here are some ideas for always putting your customer first and making them feel valued so they want to return again and again. #customerfirst #customerservice #onlinebusiness