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Windows 11 error #52

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seniru-dilmith opened this issue Jul 26, 2024 · 5 comments
Open

Windows 11 error #52

seniru-dilmith opened this issue Jul 26, 2024 · 5 comments

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@seniru-dilmith
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I installed this software several days ago and used without any errors. But suddenly it stopped working. I tried unintalling and reinstalling several times. But no progress. The following error appears.
image

@seniru-dilmith
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I installed the software after a month. It was installed properly and worked until I restarted the computer.

@leandrosa81
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Could you please post the contents that show when you click on "more details", please?

@seniru-dilmith
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Could you please post the contents that show when you click on "more details", please?

It has now started working again. I will keep you updated if the issue reoccurs.

@seniru-dilmith
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seniru-dilmith commented Aug 26, 2024

Could you please post the contents that show when you click on "more details", please?

It has now started working again. I will keep you updated if the issue reoccurs.

image

Again I got the same error. I got this after restarting on the following day. Before that, I restarted on the same day. No issue happened. And also I should say, There's no "more details" button that I can see in the window.

@seniru-dilmith
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seniru-dilmith commented Sep 6, 2024

I think I identified how the problem occurred. When I work at home I use 02 monitors. But when I go for work, I use only one, which means I don't use a secondary monitor. When I use two monitors this tool works fine. But when I use a single monitor, the program stops unexpectedly.

@leandrosa81 I think this information will help you to implement a fix...

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