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==Employees==
==Employees==
TCS is one of the largest [[private sector]] employers in India with a core strength 202,039 individuals.<ref>{{cite web|url=http://www.jacobantony.com/tcs-employee-strength-crosses-2-lakhs/ |title=Jacob Antony|publisher=Jacobantony.com |date=2011-07-22 |accessdate=2011-07-22}}</ref> TCS has turned into the second-largest employer among listed companies after [[Coal India Limited]].But the biggest employer in the country is [[Indian Railways]] with 16 lakhs employees.<ref name="telegraphindia.com">http://www.telegraphindia.com/1110509/jsp/business/story_13957686.jsp</ref>TCS's BPO arm had revenues of $925 million in the year that ended in March, and 34,000 employees<ref>{{cite news| url=http://www.reuters.com/article/2011/08/24/idUSL4E7JN15N20110824 | work=Reuters | first=Devidutta | last=Tripathy | title=India TCS outsourcing chief sees no impact of global crisis | date=24 August 2011}}</ref> TCS has one of the lowest [[Customer attrition|attrition]] rates in the Indian IT industry.<ref>{{cite news|url=http://www.reuters.com/article/pressRelease/idUS143871+16-Jul-2008+PRN20080716 |title=TCS Delivers Growth, Maintains Operating Margins in Q1; Revenues at $1.5b, Up 21%... |publisher=Reuters |date= 2008-07-16|accessdate=2010-07-16}}</ref> In the past and in the present, TCS has been criticised by its employees in Public forums on its Appraisal and Promotion policies.<ref>{{cite news|url=http://www.dexternights.com/2010/03/20/tcs-to-increase-the-share-of-band-d-ahead-of-annual-hike/ |title=TCS Employee discussions on Appraisal,HR policies|publisher=Dexternights |date=2010-03-10 |accessdate=2011-01-10}}</ref>
TCS is one of the largest [[private sector]] employers in India with a core strength 202,039 individuals.<ref>{{cite web|url=http://www.jacobantony.com/tcs-employee-strength-crosses-2-lakhs/ |title=Jacob Antony|publisher=Jacobantony.com |date=2011-07-22 |accessdate=2011-07-22}}</ref> TCS has turned into the second-largest employer among listed companies after [[Coal India Limited]].But the biggest employer in the country is [[Indian Railways]] with 16 lakhs employees.<ref name="telegraphindia.com">http://www.telegraphindia.com/1110509/jsp/business/story_13957686.jsp</ref>TCS's BPO arm had revenues of $925 million in the year that ended in March, and 34,000 employees<ref>{{cite news| url=http://www.reuters.com/article/2011/08/24/idUSL4E7JN15N20110824 | work=Reuters | first=Devidutta | last=Tripathy | title=India TCS outsourcing chief sees no impact of global crisis | date=24 August 2011}}</ref> TCS has one of the lowest [[Customer attrition|attrition]] rates in the Indian IT industry.<ref>{{cite news|url=http://www.reuters.com/article/pressRelease/idUS143871+16-Jul-2008+PRN20080716 |title=TCS Delivers Growth, Maintains Operating Margins in Q1; Revenues at $1.5b, Up 21%... |publisher=Reuters |date= 2008-07-16|accessdate=2010-07-16}}</ref> In the past and in the present, TCS has been criticised by its employees in Public forums on its Appraisal and Promotion policies.<ref>{{cite news|url=http://www.dexternights.com/2010/03/20/tcs-to-increase-the-share-of-band-d-ahead-of-annual-hike/ |title=TCS Employee discussions on Appraisal,HR policies|publisher=Dexternights |date=2010-03-10 |accessdate=2011-01-10}}</ref>

==TCS Journey in a book==
A book titled '''The TCS Story... and Beyond''' published by the Penguin Group,was authored by [[S Ramadorai]], now TCS’s Vice-chairman and launched in [[September]] 2011.The book covers the 43 years journey of TCS.<ref>http://business-standard.com/india/news/no-one-ever-wrotebook-about-tcs/449412/</ref>


==Recognition==
==Recognition==

Revision as of 12:52, 20 September 2011

Tata Consultancy Services Limited
Company typePublic company
BSE: 532540
NSE: TCS
IndustryIT services
IT consulting
Founded1968
HeadquartersMumbai, Maharashtra, India
Area served
Worldwide
Key people
Ratan Tata (Chairman)
S Ramadorai (VC)
N. Chandrasekaran (CEO & MD)
ProductsTCS Bancs
Digital Certification Products
Healthcare Management Systems
ServicesOutsourcing
BPO
Software Products
RevenueIncrease US$ 8.355 billion (2011)[1] Increase US$ 2.024 billion (2011)[1]
Total assetsIncrease US$ 7.215 billion (2011)[1]
Total equityIncrease US$ 5.499 billion (2011)[1]
Number of employees
202,039 (Q1, 2011)[1]
ParentTata Group
Websitewww.tcs.com

Tata Consultancy Services Limited (TCS) (BSE: 532540, NSE: TCS) is an Indian IT services, business solutions and outsourcing company headquartered in Mumbai, India. It is the largest provider of information technology in Asia and second largest provider of business process outsourcing services in India.[2][3] TCS has offices in over 42 countries with more than 142 branches across the globe and is a subsidiary of textiles and manufacturing conglomerate Tata Group.

History

It began as the "Tata Computer Centre", for the company Tata Group whose main business was to provide computer services to other group companies. F C Kohli was the first general manager. J. R. D. Tata was the first chairman, followed by Pankaj Roy.

One of TCS' first assignments was to provide punched card services to a sister concern, Tata Steel (then TISCO). It later bagged the country's first software project, the Inter-Branch Reconciliation System (IBRS) for the Central Bank of India.[4] It also provided bureau services to Unit Trust of India, thus becoming one of the first companies to offer BPO services.

In the early 1970s, Tata Consultancy Services began exporting its services. The company pioneered the global delivery model for IT services with its first offshore client in 1974. TCS's first international order came from Burroughs, one of the first business computer manufacturers. TCS was assigned to write code for the Burroughs machines for several US-based clients.[5] This experience also helped TCS bag its first onsite project - the Institutional Group & Information Company (IGIC), a data centre for ten banks, which catered to two million customers in the US, assigned TCS the task of maintaining and upgrading its computer systems.[5]

Bombay House, the head office of Tata Group

In 1981, TCS set up India's first software research and development centre, the Tata Research Development and Design Center (TRDDC) in Pune.[6] The first client-dedicated offshore development center was set up for Compaq (then Tandem) in 1985.

In 1979, TCS delivered an electronic depository and trading system called SECOM for SIS SegaInterSettle, Switzerland. It was by far the most complex project undertaken by an Indian IT company. TCS followed this up with System X for the Canadian Depository System and also automated the Johannesburg Stock (JSE).[7] TCS associated with a Swiss partner, TKS Teknosoft, which it later acquired.[8]

In the early 1990s, the Indian IT outsourcing industry grew tremendously due to the Y2K bug and the launch of a unified European currency, Euro. TCS pioneered the factory model for Y2K conversion and developed software tools which automated the conversion process and enabled third-party developers and clients to make use of it.[9]

In 1999, TCS saw outsourcing opportunity in E-Commerce and related solutions and set up its E-Business division with ten people. By 2004, E-Business was contributing half a billion dollars (US) to TCS.[10]

On 9 August 2004, TCS became a publicly listed company,[11] much later than its rivals, Infosys, Wipro and Mahindra Satyam.

During 2005, TCS ventured into a new area for an Indian IT services company - Bioinformatics.[12]

In 2008, the company went through an internal restructuring exercise that executives claim would bring about agility to the organization.[13]

In 2011, the company entered the Small and medium enterprises (SME) market with cloud-based offerings.[14]

Operations & Acquisitions

Tata Consultancy Services campus at Lucknow, India
Tata Consultancy Services at Madhapur, Hyderabad

Indian branches

TCS had development centres and/or regional offices in the following Indian cities: Ahmedabad, Baroda, Bangalore, Bhubaneswar, Chennai, Coimbatore, Goa, Gurgaon, Guwahati, Kochi, Madurai, Kolkata, Lucknow, Mumbai, Mangalore, Noida, Pune, Thiruvananthapuram, Jaipur, Jalandhar, New Delhi, Jamshedpur, Hyderabad, now in Indore in 2012[15][16]

Global units

Africa: South Africa, Morocco[17]

Asia (Outside India): Bahrain, Beijing,[18] Hong Kong, Hangzhou, Shanghai, Indonesia, Israel, Japan, Malaysia, Philippines,[19] Saudi Arabia, Singapore, South Korea, Taiwan, Thailand, UAE ()[20]

Australia: Australia

Europe: Belgium, Denmark, Finland, France, Germany, Hungary, Iceland, Ireland, Italy, Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, United Kingdom

North America: Canada, Mexico, USA

South America: Argentina, Brazil, Chile, Colombia, Ecuador, Uruguay, Peru[21]

Innovation and R&D

Tata Research Development and Design Center

TCS established the first software research center in India, the Tata Research Development and Design Center, in Pune, India in 1981. TRDDC undertakes research in Software engineering, Process engineering and Systems Research.

Researchers at TRDDC also developed Master-Craft (now called TCS Code Generator Framework [22]) a Model Driven Development software that can automatically create code based on a model of a software, and rewrite the code based on the user's needs.[23]

Research at TRDDC has also resulted in the development of Sujal, a low-cost water purifier that can be manufactured using locally available resources. TCS deployed thousands of these filters in the Indian Ocean Tsunami disaster of 2004 as part of its relief activities.[24] This product has been marketed in India as Tata swach, a low cost water purifier.[25]

List of acquisitions

The table below gives some details of TCS' key acquisitions

Number Acquisition Date Company Business Country Value Headcount Remarks Reference
1 8 October 2008 Citi Global Services Limited Business Process Outsourcing India US$ 505 mn 12472 TCS acquired key BFS domain knowledge. [26]
2 November, 2006 TKS-Teknosoft Banking Product Switzerland US$ 80.4 mn 115 Expand product portfolio by acquiring rights to Quartz and ownership of Alpha and e-portfolio, enhanced presence in Switzerland and France [27]
3 November, 2005 Comicrom Banking BPO Chile US$ 23.7 mn 1257 Entry into Latin America; Access to payment processing platform [28]
4 February, 2006 Tata Infotech IT Services India - - - [29]
5 October, 2005 FNS Core Banking Product Australia US$ 26 mn 190 Acquired core banking solution product and access to 116 customers in 35 countries; FNS was an existing partner for TCS
6 October, 2005 Pearl Group Insurance United Kingdom US$ 94.7 mn 950 Acquired life and pension outsourcing business from Pearl Group; Domain knowledge of life and pension underwriting business [30]
7 November 2006 TCS Management IT Services Australia US$ 13.0 mn 35 Access to Australian clients [31]
8 May 2004 Phoenix Global Solutions BPO India US$ 13 mn 350 Acquire expertise in insurance [32]
9 May 2005 Swedish Indian IT Resources AB (SITAR) IT Services Sweden US$ 4.8 mn Acquire blue-chip European customers like Ericsson, IKEA, Vattenfall and Hutchison; SITAR was TCS’ exclusive partner in Sweden and a non-exclusive partner in Norway.
10 May 2004 Aviation Software Development Consultancy India (ASDC) IT Services India - 180 ASDC was a Singapore Airlines-TCS JV; Acquired Singapore Airlines as a major client [33]
11 January 2004 Airline Financial Support Services India (AFS) BPO India US$ 5.1 mn 316 BPO expertise in Airline and Hospitality sector [34]
12 October 2001 CMC Limited IT Services India US$33.89m (51%) 3100 Access to domestic capability; continues to be a separately run company. [35]

US Visa Program

TCS was the fourth largest visa recipient in 2008, preceded by Infosys, Wipro and Mahindra Satyam.[36]

Recent news and developments in TCS

Tata Consultancy Services has managed to receive ten large deals.[37]TCS is planning to hire 60,000 Employees in Financial year 2011-2012 [38] TCS has got contract from Credit Union Australia.[39] Country's largest software firm Tata Consultancy Services (TCS) has received a multi-year, multi-million dollar contract to provide application support, maintenance and development services from US-based Air Liquide.[40] TCS is going to open its first office in Madhya Pradesh in Indore worth Rs.1000 crores. The 100 acre project, expected to be operational by 2013, will employ more than 25000 people directly and equal number indirectly. This project is the first and the biggest IT project of the state and would play a vital role in the development of Indore.[41]

Employees

TCS is one of the largest private sector employers in India with a core strength 202,039 individuals.[42] TCS has turned into the second-largest employer among listed companies after Coal India Limited.But the biggest employer in the country is Indian Railways with 16 lakhs employees.[43]TCS's BPO arm had revenues of $925 million in the year that ended in March, and 34,000 employees[44] TCS has one of the lowest attrition rates in the Indian IT industry.[45] In the past and in the present, TCS has been criticised by its employees in Public forums on its Appraisal and Promotion policies.[46]

TCS Journey in a book

A book titled The TCS Story... and Beyond published by the Penguin Group,was authored by S Ramadorai, now TCS’s Vice-chairman and launched in September 2011.The book covers the 43 years journey of TCS.[47]

Recognition

As a brand, TCS is the 76th Most Trusted Brand according to The Brand Trust Report, 2011.

References

  1. ^ a b c d e "2010 Form 10-K, TCS". Hoover's.
  2. ^ "NASSCOM List". Press Release. NASSCOM. 23 January 2006. Retrieved 13 February 2009.
  3. ^ "Top 20 IT services exports firms in India". Business.rediff.com. Retrieved 12 August 2010.
  4. ^ "Tata Consultancy Services Limited: The Pioneer in the Indian IT Industry". Case Study. ICMR. 1 January 1990.
  5. ^ a b "Tata Consultancy Services Limited: The Pioneer in the Indian IT Industry". Case Study. ICMR. 1 January 1990.
  6. ^ Kanavi, Shivanand (7–20 June 2004). "Megasoft". Business India: 46–54.
  7. ^ "Indian software keeps Swiss securities safe". Swissinfo.com. 14 January 2002.
  8. ^ "TCS acquires TKS Teknosoft". The Financial Express. 11 January 2006.
  9. ^ "IT Man of the Year: Standing Tall". Cover Story. Dataquest India. 22 December 2004.
  10. ^ Kanavi, Shivanand (7–20 June 2004). "Megasoft". Business India: 52.
  11. ^ "Star Performer Goes Public". Editorial. Chennai, India: The Hindu. 14 June 2004.
  12. ^ "TCS launches the country's first bioinformatics product". The Indian Express. 8 February 2004.
  13. ^ "Eye on future, TCS in revamp mode". Hindustan Times. 12 February 2008.
  14. ^ "TCS targets SME market with cloud computing". Computer Weekly. 15 February 2011.fdaf
  15. ^ http://abhisays.com/sofware-companies/office-locations-of-tcs-in-india.html
  16. ^ http://www.tcs.com/worldwide/india/Pages/default.aspx
  17. ^ "TCS plans Morocco foray with 500-strong unit". Express Online. 12 October 2006.
  18. ^ "China Joint Venture with Tata Consultancy Services". China Economic Review. 18 December 2007.
  19. ^ [1]
  20. ^ http://www.tcs.com/worldwide/middle_east_africa/locations/uae/Pages/default.aspx
  21. ^ "TCS bets on growing economy of Peru". Times of India. 25 July 2010.
  22. ^ [2][dead link]
  23. ^ "When Outsourcing Loses Human Element". International Herald Tribune. 27 May 2005.
  24. ^ "Improving Our World - IEEE Annual Report(page 4)" (PDF). IEEE. 2005.
  25. ^ "Tata launches 'Swach' water filters". Deccanherald.com. Retrieved 12 August 2010.
  26. ^ "Tata Consultancy Services To Acquire Citigroup Global Services for $505 million". CIOL. 8 October 2008.
  27. ^ "TCS acquires Swiss firm TKS-Teknosoft". Financial Express. 11-01-2006. {{cite web}}: Check date values in: |date= (help)
  28. ^ "TCS Buys Comicrom for $23M". Red Herring. 11-07-2005. {{cite web}}: Check date values in: |date= (help)
  29. ^ "Tata Infotech to merge with TCS". Silicon India. 18 July 2005.
  30. ^ "TCS stakes its claim in BPO with Diligenta". Ovum. 04-2006. {{cite web}}: Check date values in: |date= (help)
  31. ^ "TCS acquires IT consultancy firm for A$15m". ITWire.com. 11-12-2006. {{cite web}}: Check date values in: |date= (help)
  32. ^ "Tata acquires Phoenix India arm". ComputerWeekly.com. 05-11-2004. {{cite web}}: Check date values in: |date= (help)
  33. ^ "TCS buys out Singapore Airlines' stake in ASDC". Chennai, India: The Hindu. 03-10-2004. {{cite news}}: Check date values in: |date= (help)
  34. ^ "TCS buys 75.1% stake in AFS from Swissair". Rediff.com. 05-06-2003. {{cite web}}: Check date values in: |date= (help)
  35. ^ "TCS TCS oulines vision for CMC". Chennai, India: The Hindu. 18 October 2001.
  36. ^ "Indian Firms, Microsoft Top H-1B List". News. Businessweek. 24 February 2009.
  37. ^ http://www.topnews.in/tcs-bags-10-new-large-deals-2259153
  38. ^ http://www.hyderabadwalkins.in/news/295-tcs-to-hire-60000-employees-in-financial-year-2011-2012
  39. ^ http://www.moneycontrol.com/news/buzzingstocks/tcsgetscontractcreditunionaustralia;stockup_532351.html
  40. ^ The Times Of India http://economictimes.indiatimes.com/tech/ites/tcs-bags-multi-million-dollar-contract-from-air-liquide/articleshow/7843270.cms. {{cite news}}: Missing or empty |title= (help)
  41. ^ The Times Of India http://timesofindia.indiatimes.com/city/indore/TCS-project-finally-sees-the-light-of-the-day/articleshow/9792437.cms. {{cite news}}: Missing or empty |title= (help)
  42. ^ "Jacob Antony". Jacobantony.com. 22 July 2011. Retrieved 22 July 2011.
  43. ^ http://www.telegraphindia.com/1110509/jsp/business/story_13957686.jsp
  44. ^ Tripathy, Devidutta (24 August 2011). "India TCS outsourcing chief sees no impact of global crisis". Reuters.
  45. ^ "TCS Delivers Growth, Maintains Operating Margins in Q1; Revenues at $1.5b, Up 21%..." Reuters. 16 July 2008. Retrieved 16 July 2010.
  46. ^ "TCS Employee discussions on Appraisal,HR policies". Dexternights. 10 March 2010. Retrieved 10 January 2011.
  47. ^ http://business-standard.com/india/news/no-one-ever-wrotebook-about-tcs/449412/
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