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Telephone numbers in Indonesia

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Telephone numbers in Indonesia
Location
CountryIndonesia
ContinentAsia
RegulatorKominfo
Typeclosed
Access codes
Country code+62
International access00
Long-distance0

Telephone numbers in Indonesia have different systems for land lines and mobile phones: land lines use area codes, while mobile phones do not.

For land line area codes, the digit "0" is added in front when dialing domestic long distance from within Indonesia, but is always omitted when calling from abroad. Instead, callers would use the Indonesian country code +62, followed by the area code, without the "0". Domestic phone numbers in large cities have 8 digits, and in other areas 7 digits. Mobile phone numbers have a total of 10 to 12 digits for postpaid depending on the operator, whereas prepaid services get 11 to 13 digits determined by the operator.

Until October 1999, East Timor was included in the Indonesian telephone numbering plan, using the area codes 0390 (for Dili)[1] and 0399 (for Baucau).[2]

To make a phone call to Indonesia from abroad, the following formats are used:

For calls to landlines, callers dial +62, followed by the area code and subscriber's number, omitting the '0', hence a number in Jakarta would be dialled as +62 21-xxxx-xxxx. For calls to mobile wireless phone (GSM) from abroad, callers dial +62, followed by the subscriber's number, omitting the '0', hence +62 8xx-xxxx-xxxx

Overview

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Numbers in business contact information

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On business cards and other contact information, telephone numbers might be listed as "HP" or "hunting". "HP" is an abbreviation for "hand phone" or mobile phone and is pronounced "hah péh". Hand phones might also be referred to as pon-sel (short form of telepon seluler) or telepon genggam ("hold-in-the-hand telephone"). Hunting refers to line hunting, an office line in which multiple individual lines are connected so that an incoming call can roll over to another line if the first line is busy. This permits only one number to be published.

Operators

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International call operators:

  • PT Indosat: 101
  • PT Telkom: 107

Domestic call operators: 100 International phone number information: 102 Local phone number information: 108

Phone number information in other area:

  • 106
  • <Area code> 108.

International Direct Dialing Prefix

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  • PT Atlasat Solusindo (SLI-01018) : 01018
  • PT Gaharu Sejahtera (SLI-01019) : 01019
  • PT XL Axiata Tbk (XL): 01000 (VoIP)
  • PT Indosat Tbk: 001, 008 or 01016, 01088, 01089 (VoIP).
  • PT Telkom: 007 or 01017, 01052 (VoIP).
  • PT Smartfren Telecom: 01033 or 01068 (VoIP).
  • Axis: 01012 (VoIP).

To make an International phone call from Indonesia you should use the following format:

<IDD prefix> <country code> <area code> <phone number>

Fixed CDMA Wireless

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Numbering for FWA CDMA follows the PSTN rules (area code)-XXXX-XXXX. Which X depends on empty slot of numbering plan, and may vary between cities. But mostly, for Jakarta (and some of other Big City);

  • PT Bakrie Telecom Tbk (Esia): (area code) 9XXX-XXXX, (021) 80XX-XXXX, (021) 83XX-XXXX
  • PT Telkom Tbk (TelkomFlexi): (021) 70XX-XXXX, (021) 68XX-XXXX, (area code) 54XX-XXX, (area code) 70XX-XXX, (area code) 80XX-XXX, (area code) 81XX-XXX, (area code) 68XX-XXX, (area code) 3XXX-XXXX
  • PT Indosat Tbk (StarOne): (021) 30XX-XXXX, (031) 60XX-XXXX, (area code) 61XX-XXX, (area code) 62XX-XXX, (area code) 63XX-XXX, (area-code) 90XX-XXXX
  • PT Mobile-8 Telecom Tbk (Fren & Hepi): (area code) 50XX-XXXX, (area code) 21XX-XXXX, (area code) 31XX-XXXX

CDMA Mobile Wireless

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  • PT Smartfren Telecom : 0887-XXXX-XXXX, 0888-XXXX-XXXX, 0889-XXXX-XXXX
  • PT Sampoerna Telekomunikasi Indonesia (Ceria/Net1): 0827-XXXX-XXXX, 0828-xxxx-xxxx
  • PT Smart Telecom (Smart): 0881-XXXX-XXXX, 0882-XXXX-XXXX, 0883-XXXX-XXXX, 0884-XXXX-XXXX, 0885-XXXX-XXXX, 0886-XXXX-XXXX

GSM Mobile Wireless

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  • PT Indosat
    • IM3 (Prepaid and Postpaid) prefix: 0814, 0815, 0816, 0855, 0856, 0857, 0858.
    • 3 Indonesia (merged with Indosat) prefix: 0895, 0896, 0897, 0898, 0899.
  • PT Telkomsel
    • Telkomsel Halo (Postpaid), Telkomsel PraBayar (Prepaid), and by.U (MVNO) prefix: 0811, 0812, 0813, 0821, 0822, 0823, 0851, 0852, 0853.
  • PT XL Axiata
    • XL Prepaid, XL Prioritas (Postpaid), and LIVE.ON (MVNO) prefix: 0817, 0818, 0819, 0859, 0877, 0878.
    • AXIS (acquired by XL) prefix: 0831, 0832, 0833, 0838.
  • PT Smartfren Telecom
    • Smartfren and Smartfren Power Up (MVNO) prefix: 0881, 0882, 0883, 0884, 0885, 0886, 0887, 0888, 0889.

Satellite Phone

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  • PT Telkom

Emergency number

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In Indonesia, emergency numbers are mostly using 11x format[3][4]

  • Police: 110
  • Ambulance: 118 or 119
  • Fire: 113
  • Search and Rescue (BASARNAS): 115
  • Mobile and satellite phone: 112

Calling formats

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To call in Indonesia, the following format is used:

xxx-xxxx Calls within an area code +62 yyy-xxx-xxxx Calls inside Indonesia in city centers

+62 yyy-xxxx-xxxx Calls from outside Indonesia

+62 8nn-xxxx-xxxx Calls to mobiles from outside Indonesia

Area 2

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These are area codes for the provinces of Jakarta, Banten, West Java, Yogyakarta, and Central Java.

Jakarta

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  • All areas—0213608321

Banten

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West Java

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Central Java

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Yogyakarta

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  • All areas—0274

Area 3

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These are area codes for the provinces of East Java, Bali, West Nusa Tenggara, and East Nusa Tenggara.

East Java

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Bali

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West Nusa Tenggara

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East Nusa Tenggara

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Area 4

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These are area codes for the provinces of West Sulawesi, South Sulawesi, Central Sulawesi, South East Sulawesi, North Sulawesi, and Gorontalo.

South East Sulawesi

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South Sulawesi

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West Sulawesi

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Central Sulawesi

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North Sulawesi

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Gorontalo

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Area 5

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These are area codes for the provinces of West Kalimantan, Central Kalimantan, South Kalimantan, East Kalimantan, and North Kalimantan.

West Kalimantan

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Central Kalimantan

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South Kalimantan

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East Kalimantan

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North Kalimantan

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Area 6

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These are area codes for the Provinces of Aceh and North Sumatra.

Aceh

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North Sumatra

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Area 7

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These are area codes for the Provinces of West Sumatra, Riau, Riau Islands, Jambi, South Sumatra, Bengkulu, Bangka-Belitung, and Lampung.

West Sumatra

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Riau

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Riau Islands

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Jambi

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South Sumatra

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Bangka-Belitung

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Bengkulu

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Lampung

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Area 9

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These are area codes for the provinces of Maluku, North Maluku, Papua, Central Papua, Highland Papua, South Papua, Southwest Papua, and West Papua.

Maluku

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North Maluku

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West Papua

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Southwest Papua

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Papua

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Highland Papua

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  • All areas—0969

Central Papua

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South Papua

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See also

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References

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  1. ^ Travel Indonesia, Volume 16, 1994, page 46
  2. ^ The Official Catholic Directory for the Year of Our Lord, Part 2, 1999, page 72
  3. ^ (in Indonesian)http://www.telkomsel.com/about/news/861-call-center-111-dan-128-untuk-kartuhalo-berubah-menjadi-133
  4. ^ (in Indonesian)http://web.kominfo.go.id/sites/default/files/RPM%20Perubahan%20Ketujuh%20Atas%20Keputusan%20Menteri%20Perhubungan%20No.%20KM.%204%20Tahun%202001%20Tentang%20Penetapan%20Rencana%20DasarNasional%202000%20%28Fundamental%20Technical%20Plan%20National%202000%29%20Pembangunan%20Telekomunikasi%20Nasional.pdf
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