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benign disinhibition - that individuals reveal in online discussions. Toxic
benign disinhibition - that individuals reveal in online discussions. Toxic
disinhibition refers to characteristics of rude language, anger, and harsh
disinhibition refers to characteristics of rude language, anger, and harsh
criticism.<ref name=":0" /> According to Hardaker, (2010, pp. 224) <ref>{{Cite journal|title = Trolling in Online Discussions: From Provocation to Community-building|url = http://digilib.phil.muni.cz/handle/11222.digilib/129149|journal = Brno Studies in English|date = 2015-08-04|pages = 5-25|volume = 39|issue = 1|doi = 10.5817/bse2013-1-1|first = Christopher|last = Hopkinson}}</ref>the common
criticism.<ref name=":0" /> According to Hardaker, (2010, pp. 224) the common
characteristic of the various definitions of trolling is “the posting of
characteristic of the various definitions of trolling is “the posting of
incendiary comments with the intent of provoking others into conflict”
incendiary comments with the intent of provoking others into conflict”
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deems positive in relation to communication behaviors and styles. Some of these
deems positive in relation to communication behaviors and styles. Some of these
include: “Affirming the feelings and needs of others, compromising,
include: “Affirming the feelings and needs of others, compromising,
negotiating, helping others succeed, expressing respect for values and opinions of others, and talking positively and constructively” (Brott, 2007, pp. 1). Following these characteristics of positive communication styles, trolling goes
negotiating, helping others succeed, expressing respect for values and opinions of others, and talking positively and constructively” (Brott, 2007, pp. 1)<ref>{{Cite web|url = http://www.richbrott.com/wp-content/uploads/2007/08/positive-communication-behaviors-or-styles.pdf|title = Positive Communication Behaviors Or Styles.|date = |accessdate = |website = |publisher = |last = Brott|first = R}}</ref>. Following these characteristics of positive communication styles, trolling goes
against all of them. Trolling is centered on the toller’s enjoyment of negative
against all of them. Trolling is centered on the toller’s enjoyment of negative
communication behaviors.  Klempkaand & Stimson (2014) sought to understand “what behaviors are commonly identified as trolling?” (pp.12). These communication characteristics included
communication behaviors.  Klempkaand & Stimson (2014) <ref name=":1">{{Cite journal|url = |title = Anonymous communication on the Internet and trolling.|last = Klempka & Stimson|first = Allison & Arielle|date = 2014|journal = Concordia University, St. Paul.|doi = |pmid = |access-date = }}</ref>sought to understand “what behaviors are commonly identified as trolling?” (pp.12). These communication characteristics included
the use of sexist or homophobic language, mention of physical violence, poor grammar or profanity, and nonsensical and rude to individuals reading the
the use of sexist or homophobic language, mention of physical violence, poor grammar or profanity, and nonsensical and rude to individuals reading the
comments (Klempkaand & Stimson, 2014). All of these characteristics are consistent with what Brott would deem poor communication behavior.
comments (Klempkaand & Stimson, 2014)<ref name=":1" />. All of these characteristics are consistent with what Brott would deem poor communication behavior.

Revision as of 00:31, 21 November 2015

The definition of trolling has been examined with the context of online discussions and forums; however, there is no exact definition. This is due to the fact that trolling means different things to different people and online communities. Kiesler et al. (1984, cited in Binns, 2012)[1] and Siegel et al. (1986, cited in Binns, 2012)[1] have conducted early research that indicates and examines the “deindividualization in computer-mediated communication” (pp.549). The sense of anonymity that the Internet provided for its users allows low self-awareness and the likelihood that individuals will act on the inhibited impulses (Binns, 2012)[1]. As mentioned in Binns (2012), Suler 2004 defines two types of disinhibition - toxic and benign disinhibition - that individuals reveal in online discussions. Toxic disinhibition refers to characteristics of rude language, anger, and harsh criticism.[1] According to Hardaker, (2010, pp. 224) [2]the common characteristic of the various definitions of trolling is “the posting of incendiary comments with the intent of provoking others into conflict” (Hopkinson, 2013, pp. 9). Brott (2007) provides a list of behaviors that he deems positive in relation to communication behaviors and styles. Some of these include: “Affirming the feelings and needs of others, compromising, negotiating, helping others succeed, expressing respect for values and opinions of others, and talking positively and constructively” (Brott, 2007, pp. 1)[3]. Following these characteristics of positive communication styles, trolling goes against all of them. Trolling is centered on the toller’s enjoyment of negative communication behaviors.  Klempkaand & Stimson (2014) [4]sought to understand “what behaviors are commonly identified as trolling?” (pp.12). These communication characteristics included the use of sexist or homophobic language, mention of physical violence, poor grammar or profanity, and nonsensical and rude to individuals reading the comments (Klempkaand & Stimson, 2014)[4]. All of these characteristics are consistent with what Brott would deem poor communication behavior.

  1. ^ a b c d Binns, Amy (2012). "DON'T FEED THE TROLLS!: Managing troublemakers in magazines' online communities". Journalism Practice. doi:10.1080/17512786.2011.648988.
  2. ^ Hopkinson, Christopher (2015-08-04). "Trolling in Online Discussions: From Provocation to Community-building". Brno Studies in English. 39 (1): 5–25. doi:10.5817/bse2013-1-1.
  3. ^ Brott, R. "Positive Communication Behaviors Or Styles" (PDF).
  4. ^ a b Klempka & Stimson, Allison & Arielle (2014). "Anonymous communication on the Internet and trolling". Concordia University, St. Paul.