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{{Short description|Postal service provider in Bangladesh}}
{{Use dmy dates|date=December 2022}}
{{Use Bangladeshi English|date=December 2022}}
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| logo = বাংলাদেশ ডাক বিভাগের লোগো.svg
| logo_caption = Logo of Bangladesh Post Office
| formed =
| jurisdiction =
| headquarters = [[Dhaka]], Bangladesh
| coordinates =
| motto = Service is our ideal.
| employees = 40,000 approx.
| budget =
| chief1_name = Tarun Kanti Shikder
| chief1_position = [[Postmaster General|Director General]]
| chief2_name =
| chief2_position = <!-- (etc.) -->
| chief3_name =
| chief3_position =
| chief4_name =
| chief4_position =
| chief5_name =
| chief5_position =
| chief6_name =
| chief6_position =
| chief7_name =
| chief7_position =
| chief8_name =
| chief8_position =
| chief9_name =
| chief9_position =
| parent_department = [[Posts and Telecommunications Division]]<br /> [[Ministry of Posts, Telecommunications and Information Technology]]
| parent_agency =
| child1_agency =
| child2_agency = <!-- (etc.) -->
| keydocument1 = <!-- (etc.) -->
| website = {{URL|http://www.bangladeshpost.gov.bd/}}
| map =
| map_caption =
| footnotes =
| agency_type = Agency of the [[Government of Bangladesh]]
| agency_name = Bangladesh Post Office
| nativename = {{lang|bn|বাংলাদেশ ডাকঘর}}
| logo_width =
| picture = File:Headquarters of Bangladesh Post Office.jpg
| picture_width = 180
| picture_caption = Headquarters of Bangladesh Post Office
| revenue =
| map_width =
}}
{{Contains special characters|Bengali}}
The '''Bangladesh Post Office'''<ref>{{Cite news |title=Banking services at post offices on cards|url=http://www.thedailystar.net/business/banking-services-post-offices-cards-1286038 |newspaper=The Daily Star |date=2016-09-19 |access-date=2016-10-01}}</ref> ({{
== History ==
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The system was managed by a three tier officer service with Mir Munshi on top, then Darogah-i-Dak Chowki, and the third level were Diwan-i-insha.<ref name=":0" /><ref>{{Cite web |date=2014-11-21 |title=Delhi Sultanate: Administrative Structure |url=https://www.jagranjosh.com/general-knowledge/delhi-sultanate-administrative-structure-1416545374-1 |access-date=2023-05-26 |website=Jagranjosh.com}}</ref> The runners in the postal system came from the low caste mewras.<ref name=":0" /> The lowest ranked personnel were called harkara who aside from carrying messages also informed the local governor of important developments and news in his area.<ref name=":0" /> During Mughal rule the postal system carried different types of letters and orders of various importance.<ref name=":0" /> The Firmans were orders of the Mughal Emperor, Shuqque were letters by the emperor, Nishan were letters from members of the royal family, Hasb-ul-hukum were orders from the ministers of the Mughal Emperor, Sanad were appointment letters in the empire, Parwanah were official orders, and Dastak were official permits.<ref name=":0" />
After the East India Company took over Bengal from the Mughal Empire they maintained a similar postal service.<ref name=":0" /> The company developed lines of communication through the postal network connecting important commercial cities in Bengal with each other such as [[Kolkata|Calcutta]], [[Chittagong]], Dhaka, [[Dinajpur]], [[Murshidabad]], [[Rajshahi]], [[Rangpur, Bangladesh|Rangpur]], and [[Rajmahal]].<ref name=":0" /> The system was called Clive's post after East India Company official [[Robert Clive]]. [[Warren Hastings]] established a General Post Office in Kolkata on 17 March 1774.<ref name=":0" /> The rate for mail was two [[Indian anna|anna]] for every
[[File:Old Post Office Headquarter, Bangladesh.jpg|thumb|left|Old post office headquarter in GPO road, Gulisthan, [[Dhaka]]]]The palanquin postal service, introduced in 1784, carried passengers along with letters.<ref name=":0" /> The service was stopped from June to September due to the [[Monsoon of South Asia|monsoon]].<ref name=":0" /> In 1791, the postal rates were increased and the [[Permanent Settlement of Bengal]] passed in 1793 which placed the local dak under the responsibility of the local Zamindar.<ref name=":0" /> The business community in Bengal operated a private postal service system called the mahajani dak.<ref name=":0" /> In 1798, [[Richard Wellesley, 1st Marquess Wellesley]], passed a bill to reform the postal service. The General Post Office in Kolkata had nine branches in Eastern Bengal in 1798.<ref name=":0" />
On 1 October 1854, the first postage stamps was introduced in Bengal and India worth one anna and half anna.<ref name=":0" /> In 1854, the postal service started the use of trains and in 1864 the Railway Mail Service started operations. In 1875, travelling post offices were introduced.<ref name=":0" /> From 1856 to 1857, letter boxes were introduced.<ref name=":0" /> In September 1978, the East Bengal postal service was introduced in Dhaka.<ref name=":0" /> On 1 February 1880, the regular railway mail service was introduced in Bengal.<ref name=":0" /> From 1864 to 1865, the profit of the postal service doubled.<ref name=":0" /> Embossed envelopes and
The Postal Service on 1 January 1880 introduced money order services.<ref name=":0" /> [[Assam Steamer Service]] was established in 1884 and abolished in 1904.<ref name=":0" /> Barisal, Chittagong, Dhaka, Khulna, Narayanganj, and [[Fenchuganj Upazila|Fenchuganj]] received their own steamer railway services.<ref name=":0" /> On 1 December 1883, telegraph services were introduced with the offices based out of the post offices.<ref name=":0" /> Post Office Act was passed in 1898.<ref>{{Cite
The Dhaka to Kolkata air mail route was opened on 1 December 1933.<ref name=":0" /> The start of World War Two saw the establishment of censor departments in the post office. In May 1942, the post office opened a field office in Jessore.<ref name=":0" /> On 14 August 1947, India was partitioned and East Bengal and Sylhet from Assam joined Pakistan.<ref name=":0" /> The Bengal and Assam Circle were divided and were used to create East Bengal postal circle in Pakistan.<ref name=":0" /> The postal service in East Bengal had a shortage of equipment and staff after the partition and was using overprinted British India stamps.<ref name=":0" /> On 9 July 1948, Pakistan stamps were introduced.<ref name=":0" /> The government started to modernize the services in East Bengal in the 1950s. Dhaka to Karachi postal flights were established to carry letters between East Pakistan and West Pakistan.<ref name=":0" /> General Post Offices were opened in Chittagong, Dhaka, and Khulna.<ref name=":0" /> Since 1956, stamps also were written in Bengali language after it was made one of the state languages of the country.<ref name=":0" />
[[File:Postal runner statue at Rajshahi Postal Academy premises in Bangladesh (view from North East).jpg|thumb|right|alt=Rajshahi Postal Academy premises and the 'Runner' statue|Rajshahi Postal Academy premises and the 'Runner' statue]]
In 1971, during the [[Bangladesh Liberation War]], the [[Provisional Government of Bangladesh]], established a postal service with 50 field offices located near the border with India in areas under full or partial control of the [[Mukti Bahini]].<ref name=":0" /> Barrister [[Moudud Ahmed]], future Prime Minister of Bangladesh, was the first post master general of Bangladesh.<ref name=":1">{{Cite web |last=Feroze |first=Shahriar |date=2014-12-16 |title=That unsung 'Philatelic war' … |url=https://www.thedailystar.net/that-unsung-philatelic-war-55642 |access-date=2023-05-27 |website=The Daily Star |language=en}}</ref> Biman Mullick designed the first eight stamps of Bangladesh during the war including one with a photo of Sheikh Mujibur Rahman.<ref name=":1" /><ref>{{Cite web |title=The First Eight Stamps |url=https://www.bimanmullick.com/the-first-eight-stamps/ |access-date=2023-05-27 |website=Biman Mullick |language=en-US}}</ref><ref>{{Cite web |title=::: Star Campus ::: |url=https://archive.thedailystar.net/campus/2007/01/02/feature_stamps.htm |access-date=2023-05-27 |website=archive.thedailystar.net}}</ref> The government of Pakistan outlawed the eight stamps.<ref>{{Cite web |date=2018-03-20 |title=A day at the post office |url=https://www.thedailystar.net/lifestyle/spotlight/day-the-post-office-1549996 |access-date=2023-05-27 |website=The Daily Star |language=en}}</ref> The provisional government also used overprinted stamps stolen by an officer from the general post office in Dhaka.<ref>{{Cite web |title=Muktijuddho (Bangladesh Liberation War 1971) - first postage stamps of Bangladesh - History of Bangladesh |url=http://www.londoni.co/index.php/23-history-of-bangladesh/1971-muktijuddho/155-muktijuddho-bangladesh-liberation-war-1971-first-postage-stamps-of-bangladesh-history-of-bangladesh |access-date=2023-05-27 |website=www.londoni.co}}</ref> A.M. Ahsanullah was the first director general of the post office.<ref name=":1" /> The field offices were merged with the existing postal service after the Independence of Bangladesh.<ref name=":0" /> During the war, 120 offices of the post office were destroyed and more than 200 officials were killed.<ref name=":0" /> Bangladesh Post Office started with 6667 offices and nearly 25 thousand personnel.<ref name=":0" /> Local post offices were ordered to rubber stamp Bangladesh on existing inventory of Pakistan stamps.<ref name=":1" /> On 19 February 1984, the Guaranteed Express Post was started.<ref name=":0" /> On 30 January 1985 a post museum was established in Dhaka.<ref name=":0" /> On 22 December 1986, postal codes were introduced in Bangladesh and in the same year a postal academy was established in Rajshahi.<ref name=":0" />▼
▲In 1971, during the [[Bangladesh Liberation War]], the [[Provisional Government of Bangladesh]], established a postal service with 50 field offices located near the border with India in areas under full or partial control of the [[Mukti Bahini]].<ref name=":0" /> Barrister [[Moudud Ahmed]], future Prime Minister of Bangladesh, was the first post master general of Bangladesh.<ref name=":1">{{Cite
[[Bangladesh Government Press]] prints forms and files for Bangladesh Post Department.<ref>{{Cite web |last=Khan |first=Mizanur |title=Postal services fall into disarray |url=https://archive.thedailystar.net/2004/05/05/d405052501122.htm |access-date=2023-05-27 |website=The Daily Star}}</ref> On 8 July 2015, ABM Humayun was appointed director general of Bangladesh Post Office.<ref>{{Cite web |date=2015-07-08 |title=New DG for Bangladesh Post Office |url=https://www.thedailystar.net/business/new-dg-bangladesh-post-office-109054 |access-date=2023-05-27 |website=The Daily Star |language=en}}</ref> According to The Daily Star in 2017, various post offices in Bangladesh were in depilated conditions with limited equipment and poor operating conditions.<ref name=":2">{{Cite web |last=Molla |first=Mohammad Al-Masum |date=2017-10-09 |title=Barely surviving, yet serving |url=https://www.thedailystar.net/frontpage/barely-surviving-yet-serving-1473550 |access-date=2023-05-27 |website=The Daily Star |language=en}}</ref> This was due to falling usage of the postal services especially declining number of personnel letters due to alternate modes of communication such as the internet.<ref name=":2" /> There were 9886 post offices and around 40,000 employees in 2017.<ref name=":3">{{Cite web |last=Roy |first=Pinaki |last2=Molla |first2=Mohammad Al-Masum |date=2017-10-09 |title=Down but not out |url=https://www.thedailystar.net/frontpage/down-not-out-1473553 |access-date=2023-05-27 |website=The Daily Star |language=en}}</ref> Letters sent by the post office declined from 410 million in 1982-1983 to only 50 million in 2015-2016 fiscal year.<ref name=":3" />▼
In September 2022, parliamentary standing committee on Posts and Telecommunications recommended the removal of Sudhangshu Shekhar Bhadra, director general of Bangladesh Post Office, over irregularities.<ref>{{Cite web |last=Report |first=Star Online |date=2020-09-23 |title=Remove Post Office DG for alleged involvement in corruption: JS body |url=https://www.thedailystar.net/country/news/remove-post-office-dg-alleged-involvement-corruption-js-body-1966313 |access-date=2023-05-27 |website=The Daily Star |language=en}}</ref>▼
▲[[Bangladesh Government Press]] prints forms and files for Bangladesh Post Department.<ref>{{Cite
▲In September 2022, parliamentary standing committee on Posts and Telecommunications recommended the removal of Sudhangshu Shekhar Bhadra, director general of Bangladesh Post Office, over irregularities.<ref>{{Cite
==Services==
The main services of the Bangladesh post office are to mail letters, '''[[Postal Life Insurance]] (PLI)''', post cards, parcels, newspapers and periodicals, books, or packets. The general delivery time is 2–3 days depending upon the distance and communication of destination.<ref>{{
Electronic Money Transfer Service (EMTS) is one of the service which started operations 26 March 2010. This service was commercially launched in a limited scope (in 104 post offices) on 10 May 2010.<ref>{{Cite web |date=2024-03-27 |title=MCW Deposit and Withdrawal |url=https://mcw-bangladesh.com/deposit-and-withdrawal/ |access-date=2024-09-16 |language=en-BD}}</ref> However, in response of overwhelming demand, this service has now been expanded in 2750 post offices throughout the country including all district Head Post Offices, upazila and important/busy rural post offices. This service has got wide acceptability and popularity within a short period of time, which can be regarded as a significant achievement of the present government.<ref>{{Cite web |url=http://www.bangladeshpost.gov.bd/EMTS.asp|title=Electronic Money Transfer Service |website=Bangladesh Post Office |access-date=2016-10-01}}</ref>[[File:Dhaka GPO.jpeg|thumb|General Post Office in [[Dhaka]]]]
Postal Cash Card is a debit card. Start operation at 26 March 2010. Now available at all district, upazila and important/selected post offices. Purchase a postal cash card will cost BDT 45.00 which includes minimum balance of BDT 10.00. No yearly charge or profit/interest against customer balance. Service: Cash in, Cash out, Balance transfer to other card, Transaction with POS & ATM located at post offices or QCASH marked POS/ATM booths.<ref>{{Cite web |url=http://www.atn-news.com/post-code-bd/post-code-bangladesh-post-code-bd |title=Bangladesh Post Office |website=Bangladesh Post Office |access-date=2016-10-01}}</ref>
===Nagad===
This financial service is regulated under the '''Bangladesh Postal Act Amendment 2010 Section 3(2)''', a unique law procured especially for the Bangladesh Post Office by the [[Government of Bangladesh]].<ref name="PO launches">{{cite news |date=11 October 2018 |title=Post Office launches digital financial service "Nagad" |url=https://www.banglanews24.com/english/national/news/bd/71490.details |access-date=24 April 2019 |work=[[Banglanews24.com]] |language=en}}</ref> The digital financial service was launched by the Bangladesh Post Office on 11 November 2018. It started operations on 26 March 2019,<ref>{{Cite news |script-title=bn:নগদ'-সার্ভিস-উদ্বোধন-করলেন-প্রধানমন্ত্রী |url=https://www.prothomalo.com/economy/article/1585422/%E2%80%98%E0%A6%A8%E0%A6%97%E0%A6%A6%E2%80%99-%E0%A6%B8%E0%A6%BE%E0%A6%B0%E0%A7%8D%E0%A6%AD%E0%A6%BF%E0%A6%B8-%E0%A6%89%E0%A6%A6%E0%A7%8D%E0%A6%AC%E0%A7%8B%E0%A6%A7%E0%A6%A8-%E0%A6%95%E0%A6%B0%E0%A6%B2%E0%A7%87%E0%A6%A8-%E0%A6%AA%E0%A7%8D%E0%A6%B0%E0%A6%A7%E0%A6%BE%E0%A6%A8%E0%A6%AE%E0%A6%A8%E0%A7%8D%E0%A6%A4%E0%A7%8D%E0%A6%B0%E0%A7%80 |url-status=live |archive-url=https://web.archive.org/web/20190701230510/https://www.prothomalo.com/economy/article/1585422/%E2%80%98%E0%A6%A8%E0%A6%97%E0%A6%A6%E2%80%99-%E0%A6%B8%E0%A6%BE%E0%A6%B0%E0%A7%8D%E0%A6%AD%E0%A6%BF%E0%A6%B8-%E0%A6%89%E0%A6%A6%E0%A7%8D%E0%A6%AC%E0%A7%8B%E0%A6%A7%E0%A6%A8-%E0%A6%95%E0%A6%B0%E0%A6%B2%E0%A7%87%E0%A6%A8-%E0%A6%AA%E0%A7%8D%E0%A6%B0%E0%A6%A7%E0%A6%BE%E0%A6%A8%E0%A6%AE%E0%A6%A8%E0%A7%8D%E0%A6%A4%E0%A7%8D%E0%A6%B0%E0%A7%80 |archive-date=1 July 2019 |work=Prothom Alo |language=bn}}</ref> celebrating the [[Independence Day (Bangladesh)|48th Independence Day]] of the country.<ref name="PM opens" />
[[Nagad]] started its journey with demanding services like Cash-In, Cash-Out, Send Money, Mobile Recharge. More popular services like Bills Payment and E-commerce [[Payment gateway]] are now available.<ref>{{Cite news |script-title=bn:করোনা টেস্টের ফি প্রদান একমাত্র 'নগদ'-এ |url=https://www.prothomalo.com/business/করোনা-টেস্টের-ফি-প্রদান-একমাত্র-নগদ-এ |access-date=2020-09-19 |work=Prothom Alo |language=bn}}</ref> From the very beginning, Nagad has its own Mobile App for Customers and Partners. It also introduced a revolutionary Customer on-boarding feature- '''DKYC (Digital [[Know your customer|KYC]])''' blending Bangla [[Optical character recognition|OCR]], automated Identity verification and localized data that has minimized overall customer acquisition & life cycle time to one/tenth of market practice as well focusing on Paper-less environment.<ref>{{Cite news |script-title=bn:'ডিজিটাল বাংলাদেশ' রূপকল্পেরই অংশ নগদ |url=https://www.jugantor.com/todays-paper/it-world/148267/%E0%A6%A1%E0%A6%BF%E0%A6%9C%E0%A6%BF%E0%A6%9F%E0%A6%BE%E0%A6%B2-%E0%A6%AC%E0%A6%BE%E0%A6%82%E0%A6%B2%E0%A6%BE%E0%A6%A6%E0%A7%87%E0%A6%B6-%E0%A6%B0%E0%A7%82%E0%A6%AA%E0%A6%95%E0%A6%B2%E0%A7%8D%E0%A6%AA%E0%A7%87%E0%A6%B0%E0%A6%87-%E0%A6%85%E0%A6%82%E0%A6%B6-%E0%A6%A8%E0%A6%97%E0%A6%A6 |access-date=19 May 2019 |work=Jugantor |language=bn}}</ref>
===Dak Taka===
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