ChexSystems: Difference between revisions

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{{Short description|Credit reporting agency}}{{Use mdy dates|date=July 2017}}
'''ChexSystems''' is a [[check verification service]] and [[consumer credit reporting agency]] owned by the [[EFD (eFunds Corporation)|eFunds]] subsidiary of [[Fidelity National Information Services]]. It provides information about the use of [[deposit accounts]] by consumers.
{{Infobox company
| name = Chex Systems, Inc.
| logo = chex-systems-logo.png
| type =
| industry = Check and Customer Verification Systems
| fate =
| predecessor = <!-- or: | predecessors = -->
| successor = <!-- or: | successors = -->
| founded = <!-- {{Start date and age|1991}} -->
| founder = <!-- or: | founders = -->
| defunct = <!-- {{End date|YYYY|MM|DD}} -->
| hq_location_city = [[Woodbury, Minnesota]]
| hq_location_country = [[United States]]
| area_served = <!-- or: | areas_served = -->
| key_people =
| products =
| owner = <!-- or: | owners = -->
| num_employees =
| num_employees_year = <!-- Year of num_employees data (if known) -->
| parent = [[FIS (company)|FIS]]
| website = {{URL|chexsystems.com}}
}}
'''ChexSystems''' is aan American [[check verification service]] and [[consumer credit reporting agency]] owned by the [[EFD (eFunds Corporation)|eFunds]] subsidiary of [[Fidelity National Information Services]]. It provides information about the use of [[deposit accounts]] by consumers.
 
== History ==
In 1991, the agency was owned by [[Deluxe Corporation]],<ref name=":0">{{Cite news|url=https://www.newspapers.com/clip/12729453/clipped_for_use_as_a_reference_in/|title=Bank database called unfair|last=<!--Staff-->|date=September 27, 1991|work=[[St. Cruz Sentin.|Santa Cruz Sentinel]]|access-date=July 29, 2017|page=B-6 col. 1}}</ref> and it was part of the spin-off from Deluxe that formed eFunds in 1999. Fidelity National Information Services acquired [[EFD (eFunds Corporation)|eFunds]] in 2007.<ref>Reuters.com [https://www.reuters.com/article/us-efunds-takeover-fidelitynational-idUSN2740575120070627 "Fidelity National to buy eFunds for $1.8 billion"]</ref>
 
The number of "bank and thrift branches" served in 1991 was 59,000.<ref name=":0" />
 
== Services ==
Eighty percent of commercial [[bank]]s and [[credit unions]] in the [[United States]] use ChexSystems to screen applicants for checking and savings accounts.<ref>BankRate.com [http://www.bankrate.com/brm/green/chk/basics1-6a.asp Checking Basics] tutorial</ref><ref>{{Cite book|title=Starting Over in the U. S. After Getting Your Green Card|last=Baumgartner|first=Elzbieta|publisher=Polpress|year=2009|isbn=9780977045303|pages=157|oclc=312781285}}</ref> eFunds claims that their services are used in over 9,000 banks, including over 100,000 individual bank branches in the [[United States]]. As of 1991, ChexSystems held 7.3 million names of consumers whose bank accounts had been closed "for cause".<ref name=":0" /> Services include verification of identity, reports on account history, and transaction monitoring.<ref>[https://archive.istoday/20140618144959/http://www.fisglobal.com/products-riskfraudcompliance-riskmanagement eFunds Service Offerings]</ref>
 
== Reporting ==
A ChexSystems report examines data submitted by banks in the past five years. A report may describe banking irregularities such as check [[overdraft]]s, unsettled balances, depositing [[Check kiting|fraudulent checks]], or suspicious account handling. Banks may refuse to open a new deposit account for a consumer that has a negative item reported. In 1999, ChexSystems was classified as a [[Credit bureau|consumer reporting agency]] governed by the [[Fair Credit Reporting Act]]. Therefore, consumers may retrieve a ChexSystems report annually, free of cost. They may dispute negative items and demand proof of the data contained in the report.<ref>BankRateBanks.comorg [httphttps://wwwbanks.bankrate.comorg/brmbanks-that-dont-use-chexsystems/news/DrDon/20060308a1.asp "NegativeBanks ChexSystemsThat reportDon’t nixesUse accountChexSystems"]</ref>
 
== Criticism ==
[[Credit bureaus]] report both negative and positive information about a consumer's use of credit; a ChexSystems report specifies only negative information, if any, about a consumer's use of deposit accounts. Thus, if two customers have both made the same banking errors in the past, while one of them has maintained a number of positive banking relationships as well, both customers might be declined when applying for a new account. A 1991 survey conducted by [[Consumer Action]] showed that ⅔ of California's largest financial institutions banned customers from opening accounts if they were listed with ChexSystems.<ref name=":0" /> The [[Greenlining Institute]] has published a report indicating wide disparities in the criteria banks have used when deciding whether to report negative items to ChexSystems.<ref>{{cite web|url=http://www.ncif.org/images/uploads/RFSI_StretegyGuide_Complete.pdf |title=From the Margins to the Mainstream: A Guide to Building Products and Strategies for Underbanked Markets |publisher=National Community Investment Fund |date=2008 |deadurlurl-status=yesdead |archiveurlarchive-url=https://web.archive.org/web/20120402160258/http://www.ncif.org/images/uploads/RFSI_StretegyGuide_Complete.pdf |archivedatearchive-date=April 2, 2012 }}</ref>
 
=== Response from banks ===
Beginning in August 2000, the Greenlining Institute, a public policy center headquartered in [[San Francisco]], and the [[Federal Reserve Bank]] of [[San Francisco]] held four meetings to discuss possible reform in the treatment of individuals reported to ChexSystems.{{Citation needed|date=July 2020}} These meetings included a discussion of potential best practices which a financial institution could implement to reduce its dependence on ChexSystems data in its decision process on opening accounts. Practices identified include:
* Training staff to use judgment to assess risk when opening accounts
* Setting minimum limits to activate the use of ChexSystems
* Considering the possible override of a customer denial for situations that are beyond the customer’s control, such as a prolonged illness
 
Since the meetings at the [[Federal Reserve Bank]] of [[San Francisco]], all participating financial institutions have announced that they will implement positive changes in the way they use ChexSystems.<ref>[{{Cite web |url=http://files.ots.treas.gov//48862.pdf |title=Office of Thrift Supervision] |access-date=September 16, 2008 |archive-url=https://web.archive.org/web/20110721062522/http://files.ots.treas.gov//48862.pdf |archive-date=July 21, 2011 |url-status=dead }}</ref> In September 2000, Bank of America was the first financial institution to announce specific changes in its use of ChexSystems. Revised practices include:
* Disregarding all entries greater than three years old, provided the entry is not fraud-related
* Disregarding all entries greater than one year old if the consumer has repaid the debt
* Disregarding certain other entries if the consumer has repaid the debt and completes a course in financial responsibility
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* Increasing the length of time customers have to repay a negative balance from 30 days to 90 days
* Improving the overdraft notification process to include more visible language that explains how the institution uses ChexSystems and the consequences of being reported
* Refraining from reporting customers until numerous attempts have been made to contact them and providing ample opportunity to settle their accounts before a report is submitted to ChexSystems<ref>[http://www.chicagofed.org/publications/profitwise/2002/pwwinter02.pdf Chicago Office of Education] {{webarchive |url=https://web.archive.org/web/20070927093919/http://www.chicagofed.org/publications/profitwise/2002/pwwinter02.pdf |date=September 27, 2007 }}</ref>
 
Some banks that use ChexSystems also utilize the services of Early Warning Services, LLC, a fraud prevention and consumer reporting agency owned by Bank of America, BB&TTruist, JPMorgan Chase and Wells Fargo.<ref>[http://www.earlywarning.com/about.asp Early Warning Services, LLC] {{webarchive |url=https://web.archive.org/web/20100930031131/http://www.earlywarning.com/about.asp |date=September 30, 2010 }}</ref> Early Warning Services, LLC's website states, "Early Warning Services, LLC, is a fintech company owned by seven of the country’s largest banks."
 
== References ==
{{reflist|3}}
 
<!--
Moved URL into the infobox
== External links ==
* [https://www.consumerdebit.com ChexSystems Consumer Assistance website]
 
-->
* [https://www.consumerdebit.com ChexSystems Consumer Assistance website]
 
{{Banking crime}}
 
[[Category:FIS (company)]]
[[Category:Retail financial services]]
[[Category:Credit rating agencies]]
[[Category:Financial services companies of the United States]]
[[Category:Companies based in DelawareMinnesota]]
[[Category:Non-sufficient funds]]