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Cloud Realities
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Cloud Realities
Author: Capgemini
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© 2023 Capgemini
Description
Exploring both the practical realities and the exciting alternate realities that can be unleashed through cloud driven transformation and cloud native living and working.
Each episode, our hosts Dave, Sjoukje & Rob talk to Cloud leaders and practitioners to understand how previously untapped business value can be released, how to deal with the challenges and risks that come with bold ventures and how does human experience factor into all of this?
They cover Intelligent Industry, Customer Experience, Sustainability, AI, Data and Insight, Cyber, Cost, Leadership, Talent and, of course, Tech.
Together, Dave, Sjoukje & Rob have over 80 years of cloud and transformation experience and act as our guides though a new reality each week.
Each episode, our hosts Dave, Sjoukje & Rob talk to Cloud leaders and practitioners to understand how previously untapped business value can be released, how to deal with the challenges and risks that come with bold ventures and how does human experience factor into all of this?
They cover Intelligent Industry, Customer Experience, Sustainability, AI, Data and Insight, Cyber, Cost, Leadership, Talent and, of course, Tech.
Together, Dave, Sjoukje & Rob have over 80 years of cloud and transformation experience and act as our guides though a new reality each week.
109 Episodes
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To provide some summer listening by the pool, and to act as a 'previously on...' for Season 4, AI has taken over the show and has complied some highlights from recent seasons.In this grand summer finale, our AI duo, GE0-RGE and L1-LLE, take you on a tour of the team's greatest discussions from season 3. Get ready for the best of the best, including... 00:40 Bart Groothuis, Member of the European Parliament: Making invisible threats visible with legislation.05:06 Jacqueline Hanson, Department for Work and Pensions (DWP): How to update outdated systems and handle cost vs. risk.08:18 Bernard Marr, Author & Futurist: The top trends and the hype cycle.18:00 Bas Kamphuis, Wingspan: The dark art of private equity.24:48 Mark Butcher, Posetiv: Can cost be a proxy for sustainability?27:32 Justin Keeble, Google: How Unilever is using AI in their supply chains.28:35 Father Paolo Benanti, Vatican: How are they thinking about AI?32:31 Roisin McCarthy, Women in Data: Promoting women in tech.HostsGE0-RGE: Genuine Eng-spkr 0 - Repartee Generation Engine - currently doesn't have a LinkedInL1-LLE: Level 1 - Longform Loquaciousness Engine - currently doesn't have a LinkedInDave Chapman: https://www.linkedin.com/in/chapmandr/Sjoukje Zaal: https://www.linkedin.com/in/sjoukjezaal/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/ProductionNathaniel Tapley https://www.linkedin.com/in/nathanieltapley/Marcel Van Der Burg: https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman: https://www.linkedin.com/in/chapmandr/SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett: https://www.linkedin.com/in/louis-corbett-087250264/
To provide some summer listening by the pool, and to act as a 'previously on...' for Season 4, AI has taken over the show and has complied some highlights from recent seasons.In this third of four episodes, our AI hosts GE0-RGE and L1-LLE, guide us through some of the conversations the team have had on important sustainability challenges, including...00:40 Paul Armstrong, Schneider Electric: What are the real sustainability challenges?05:35 Michael Crabb, Last Energy: The need for new sources of power11:48 Mark Butcher, Posetiv: What is net zero and what isn’t?16:50 Mark Butcher: How to use sustainability dashboards21:36 Rainer Karcher, Allianz: How are companies addressing sustainability?23:52 Justin Keeble, Google: AI doesn’t have to be a problem when it comes to energy use. 26:12 Mark Butcher: Important tips on how to startHostsGE0-RGE: Genuine Emote 0 - Repartee Generation Engine - currently doesn't have a LinkedInL1-LLE: Level 1 - Longform Loquaciousness Engine - currently doesn't have a LinkedInDave Chapman: https://www.linkedin.com/in/chapmandr/Sjoukje Zaal: https://www.linkedin.com/in/sjoukjezaal/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/ProductionNathaniel Tapley https://www.linkedin.com/in/nathanieltapley/Marcel van Der Burg: https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman: https://www.linkedin.com/in/chapmandr/SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett: https://www.linkedin.com/in/louis-corbett-087250264/
To provide some summer listening by the pool, and to act as a 'previously on...' for Season 4, AI has taken over the show and has complied some highlights from recent seasons. In this second of four episodes, our hosts GE0-RGE and L1-LLE, guide us through some of the conversations the team have had on possible Futures and challenges, including...00:50 Michael Crabb, Last Energy: The new generation of nuclear microreactors to power our future08:15 Angelo Coletta, Zakeke: The future of advertising12:50 Rainer Karcher, Allianz: A cautious note14:50 Bart Groothuis, Member of the European Parliament: Deepfakes16:30 Phil Kippen, Snowflake: What will happen in the next 5 years19:17 Richard Deakin, Stratospheric Platforms: Earth and space in 10 years21:34 Michael Crabb: What will happen in 25 years related to energy24:12 Nick France, Sectigo: Certificates and quantum computing HostsGE0-RGE: Genuine Emote 0 - Repartee Generation Engine - currently doesn't have a LinkedInL1-LLE: Level 1 - Longform Loquaciousness Engine - currently doesn't have a LinkedInDave Chapman: https://www.linkedin.com/in/chapmandr/Sjoukje Zaal: https://www.linkedin.com/in/sjoukjezaal/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/ProductionNathaniel Tapley https://www.linkedin.com/in/nathanieltapley/Marcel Van Der Burg: https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman: https://www.linkedin.com/in/chapmandr/SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett: https://www.linkedin.com/in/louis-corbett-087250264/
To provide some summer listening on the beach, and to act as a bit of a 'previously on...' for Season 4, AI has taken over the show for four special episodes of some highlights from recent seasons. In this first of the four episodes, our hosts G0r-GE and Lil-E, somewhat self indulgently, guide us through some of the conversations the team have had on AI itself, including...00:34 Erwan Menard, Google: Innovation & sustainability meet AI03:40 Gretchen Alarcon, ServiceNow: How employees will use AI in the future07:13 Roisin McCarthy, Women in Data®: AI and gender parity09:07 Bernard Marr, Author & Futurist: Scaling GenAI10:50 Rainer Karcher, Allianz: The realities of AI13:10 Father Paolo Benanti, Vatican: The direction of AI16:05 Bart Groothuis, European Parliament: The rise of AI20:35 Cory O'Daniel, Massdriver: Why he's tough on AI 28:50 A final word to Father Paolo Benanti: Six principles on AIHostsGE0-RGE: Genuine Emote 0 - Repartee Generation Engine - currently doesn't have a LinkedInL1-LLE: Level 1 - Longform Loquaciousness Engine - currently doesn't have a LinkedInDave Chapman: https://www.linkedin.com/in/chapmandr/Sjoukje Zaal: https://www.linkedin.com/in/sjoukjezaal/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/ProductionNathaniel Tapley https://www.linkedin.com/in/nathanieltapley/Marcel Van Der Burg: https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman: https://www.linkedin.com/in/chapmandr/SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett: https://www.linkedin.com/in/louis-corbett-087250264/
Dave and Rob, along with some special guests, reflect on the incredible journey through season 3, highlighting their most resonant themes. They also share what they are excited about doing over the summer and give a glimpse of whats in store for Season 4! Thank you to all our listeners and guests for joining us in Season 3 - have a great summer and we will see you in September! TLDR:01:00 The captain of Rob’s brain ship is confused05:48 Five lessons for change leadership 11:40 Our good friend AI 19:28 Slowification, Simplification and Amplification 21:50 Diverse teams have better outcomes!24:15 Digital Transformation29:24 The amazing world of (Sustainable) FinOps42:50 Can humans handle all the technology changes?50:40 Kern-vergence56:35 Special guest HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Sjoukje Zaal: https://www.linkedin.com/in/sjoukjezaal/Esmee van de Giessen: https://www.linkedin.com/in/esmeevandegiessen/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/Production Marcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/ Dave Chapman: https://www.linkedin.com/in/chapmandr/ Sound Ben Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/ Louis Corbett: https://www.linkedin.com/in/louis-corbett-087250264/
Modernizing legacy systems involves updating them to current technological standards, enhancing efficiency, scalability, integration capabilities, and mitigating maintenance costs and risks—a significant challenge in today's IT landscape. This week, Dave, Sjoukje, and Rob talk to Jacqueline Hanson, Director of Core Digital Services at Department for Work and Pensions (DWP) about the challenges and successes of legacy modernization without any disruption.TLDR:01:30 Rob is confused about the human firmware update and Life 3.0 05:10 Cloud conversation with Jacqueline Hanson38:00 What are the four legacy modernization trends? 46:00 Going out for great dinner GuestJacqueline Hanson: https://www.linkedin.com/in/jacqueline-hanson-a70703/HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Sjoukje Zaal: https://www.linkedin.com/in/sjoukjezaal/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/ProductionMarcel Van Der Burg: https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman: https://www.linkedin.com/in/chapmandr/SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett: https://www.linkedin.com/in/louis-corbett-087250264/
Data visualization simplifies complex data, reveals trends, enhances decision-making, supports communication, and ultimately leading to more informed and effective business outcomes.This week Dave and Rob talk to Krishnan Venkata, Chief Client Officer at LatentView Analytics, about the impact of data visualization on leadership and the shift from dashboards to Decision Boards. TLDR:02:00 Rob is confused about Unbossing!07:11 Cloud conversation with Krishnan Venkata28:55 Top 10 tips for designing communication 40:00 Exploring home like a tourist! GuestKrishnan Venkata: https://www.linkedin.com/in/krishnanvenkata/HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/ProductionMarcel Van Der Burg: https://www.linkedin.com/in/marcel-vd-burg//Dave Chapman: https://www.linkedin.com/in/chapmandr/SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett: https://www.linkedin.com/in/louis-corbett-087250264/
The rising shortage of IT professionals is a critical issue, driven by rapid technological advancements and a growing demand for specialized skills, leaving businesses struggling to fill crucial roles at a time that they are still struggling to implement and/or mature new devops concepts.This week, Dave and Rob talk to Cory O'Daniel, CEO and Co-Founder at Massdriver about using software to bridge the cloud infrastructure talent gap, the role of platform engineering in this ongoing challenge, a state of the nation on maturity on the ground in platform engineering devops teams and the criticality of getting your ops teams head above water.TLDR02:00 Rob is confused about social media!07:11 Cloud conversation with Cory O'Daniel54:00 The five core elements around platform engineering 01:03:00 Hot tubbing! GuestCory O'Daniel: https://www.linkedin.com/in/coryodaniel/HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/ProductionMarcel Van Der Burg: https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman: https://www.linkedin.com/in/chapmandr/SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett: https://www.linkedin.com/in/louis-c
Well implemented FinOps is not just basic cost control, it is an emerging discipline that allows you to develop new tools and practices, advancing your cloud economics and improving overall financial accountability in the cloud. This week, Dave and Rob talk to Roi Ravhon, Co-Founder & CEO of Finout, about FinOps basics, the current state of the art, and key differentiators between cost management and modern FinOps. TLDR:02:10 Rob is confused about the one-week strategy 05:21 Cloud conversation with Roi Ravhon33:00 What really impacts the cost in the Cloud41:15 A baby-boy!GuestRoi Ravhon: https://www.linkedin.com/in/roiravhon/?originalSubdomain=ilHostsDave Chapman: https://www.linkedin.com/in/chapmandr/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/ProductionMarcel Van Der Burg: https://www.linkedin.com/in/marcel-van-der-burg-99a655/Dave Chapman: https://www.linkedin.com/in/chapmandr/SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett: https://www.linkedin.com/in/louis-corbett-087250264/
For our 100th recording (incl studio and live) we talk about why governance is so important in the digital age, fending off both attack as well as ensuring tech innovation is safe.This week Dave, Rob and Sjoukje talk to Bart Groothuis, Member of the European Parliament about the role the EU play in cybersecurity, making cyber risk visible to the C-suite, cyber resilience and the new race to ensure we have safe AI. We also discuss the spread of mis-information from some countries and the importance of being aware, as it has a major impact on our world. TLDR:01:40: Is Rob confused about counting to a 100?03:50: Cloud conversation with Bart Groothuis 33:40: Security predictions include the rise in AI generated threats 39:00: Bart's daughter birthday!GuestBart Groothuis: https://www.linkedin.com/in/groothuisbart/HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Sjoukje Zaal: https://www.linkedin.com/in/sjoukjezaal/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/ProductionMarcel Van Der Burg: https://www.linkedin.com/in/marcel-van-der-burg-99a655/Dave Chapman: https://www.linkedin.com/in/chapmandr/SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett: https://www.linkedin.com/in/louis-corbett-087250264/
On-line experience is going up a level. New hardware along with next level visualisations are creating real world experiences with products virtually, whilst in store experiences move closer to providing the customisation and efficiency we are now seeing (and expecting) in digital.Dave and Rob talk to Angelo Coletta, CEO and Founder of Zakeke, a company focused on the visualisation layer, about the evolution of the digital experience, the founding ideas at Zakeke, how digital product is becoming more physical and how physical is becoming more digital and the group also chat about what shopping experience resonated with them recently, and did the modern digital experience play a part in that. TL:DR00:56 Is it all getting too complex?06:00 Cloud Conversation with Angelo Coletta38:14 How we are changing our buying habits49:10 Horse riding!GuestAngelo Coletta: https://www.linkedin.com/in/angelo-coletta/HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Sjoukje Zaal: https://www.linkedin.com/in/sjoukjezaal/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/ProductionMarcel Van Der Burg: https://www.linkedin.com/in/marcel-van-der-burg-99a655/Dave Chapman: https://www.linkedin.com/in/chapmandr/SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett: https://www.linkedin.com/in/louis-corbett-087250264/
'Digital transformation' is a term widely, and often badly, used. It generally gets used to describe simply digitising a process and making what we already do run more efficiently. However, good DTx is far more than that...This week, Dave and Rob talk to Nathan Clark, Founder & CEO of Ganymede, about how their platform provides data in the right place, at the right time, and in the right order across the laboratory process in biotech. They discuss how this functions, the outcomes it improves, and whether it provides a useful case study for what good digital transformation looks like. TLDR:02:30 Is Rob confused about being a super hero in the Matrix?05:40: Cloud Biotech conversation with Nathan Clark31:50: Will the the future bring the Star Trek communicator? 37:50: Buying a house in New York!GuestNathan Clark: https://www.linkedin.com/in/nathan-clark-4b850134/HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/ProductionMarcel Van Der Burg: https://www.linkedin.com/in/marcel-van-der-burg-99a655/Dave Chapman: https://www.linkedin.com/in/chapmandr/SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett: https://www.linkedin.com/in/louis-corbett-087250264/
There is a scary contradiction in the increased power consumption of the latest technical innovations, and the impact the increased power consumption will have on society and the planet.This week Dave and Rob talk to Michael Carbb SVP of Commercial at Last Energy about huge growth in power consumption due to electrification, power perhaps becoming the new constraint, modular nuclear power, perceived danger vs. real danger of nuclear, do we have any alternatives and how long it takes to get modular power to a data centre.TLDR:03:00: Hyper personalization of communication 06:25: Cloud conversation with Michael Crabb34:00: Hyperscale data centers and sustainability52:35: Waiting for the baby!GuestMichael Carbb: https://www.linkedin.com/in/michaelcrabb1/HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Sjoukje Zaal: https://www.linkedin.com/in/sjoukjezaal/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/ProductionMarcel Van Der Burg: https://www.linkedin.com/in/marcel-van-der-burg-99a655/Dave Chapman: https://www.linkedin.com/in/chapmandr/SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett: https://www.linkedin.com/in/louis-corbett-087250264/
How far has GenAI come beyond the tech innovation in the last 18 months - we hear a lot about the latest amazing advancements, but with its business application, are we still stuck in a PoC loop?This week Dave and Rob talk to Bernard Marr, Futurist, Tech & Strategy Advisor about his work to date (over 20 books!) and his new book 'Generative AI in practice. 100 amazing ways it is changing our world'. We touch on evolution of AI, effect on business and society and the risks and challenges as AI scales.TLD01:21: Optimistic Spam06:25: Cloud conversation with Bernard Marr44:44: The rise of AI assistants52:35: Keynote in Boston!GuestBernard Marr: https://www.linkedin.com/in/bernardmarr/Book: Generative AI in Practice: 100+ Amazing Ways Generative Artificial Intelligence is Changing Business and Society: https://www.amazon.com/Generative-AI-Practice-Artificial-Intelligence/dp/1394245564HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/ProductionMarcel Van Der Burg: https://www.linkedin.com/in/marcel-van-der-burg-99a655/Dave Chapman: https://www.linkedin.com/in/chapmandr/SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett: https://www.linkedin.co
For every innovation and progression in digital technology bringing us new opportunities, they also potentially bring new attack surfaces, providing opportunities for the black hat community too!This week Dave and Rob talk to Jeremy Snyder Founder and CEO of FireTail about Cyber in a world of APIs and micro services, new challenges and vulnerabilities that are introduced, why traditional Cyber techniques are becoming insufficient and we celebrate World Password Day! TLDR:03:00 The three dot stress06:00 Cloud Conversation with Jeremy Snyder41:00 Pa55w0rds, p@sswords, password1234s49:30 The summer and Arsenal’s end of season run!GuestJeremy Snyder: https://www.linkedin.com/in/jeremysnyder/HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/ProductionMarcel Van Der Burg: https://www.linkedin.com/in/marcel-van-der-burg-99a655/Dave Chapman: https://www.linkedin.com/in/chapmandr/SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett: https://www.linkedin.com/in/louis-corbett-087250264/
AI-driven platforms for automating multiple management workflows are increasingly common place in todays enterprises. However, the potential to exploit these platforms currently exceeds implementation footprints.This week Dave, Sjoukje & Rob talk to Gretchen Alarcon, SVP & GM, Employee Workflows Products at ServiceNow about automating IT service management, IT operations management and IT business management, just digitising what is there vs. rethinking, how AI fits in and questions just how many of todays traditional management workflows can be automated.TLDR:01:09 Does internet search have future? 06:00 Cloud conversation with Gretchen Alarcon34:30 The next big thing in automation 40:40 Knowledge 2024 & moving to Ohio!GuestGretchen Alarcon: https://www.linkedin.com/in/gretchenalarcon/HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Sjoukje Zaal: https://www.linkedin.com/in/sjoukjezaal/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/ProductionMarcel Van Der Burg: https://www.linkedin.com/in/marcel-van-der-burg-99a655/Dave Chapman: https://www.linkedin.com/in/chapmandr/SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett: https://www.linkedin.com/in/louis-corbett-087250264/
In the second part of our occasional series, looking directly at the digitalisation journeys and challenges of the worlds leading companies with their leaders, we are focusing on Unilever, one of the world’s largest consumer goods companies.They believe that digitalisation allows them to respond to customer expectations, supply chain disruption, cost inflation and the impact of an escalating climate crisis by unlocking radical new levels of collaboration, capability and consumer centricity.Dave, Sjoukje & Rob talk to Juan Carlos Parada, Global Head of Customer Operations at Unilever about what a digital version of Unilever means, the excitement and anxiety of digitalisation, the challenges in leading such a scale transformation and the personal learnings from the journey.TLDR:01:30 Big tech vs nation state confusion04:37 Cloud conversation with Juan Carlos Parada57:22 Top customer experience trends01:00:32 Digital immersion!GuestJuan Carlos Parada: https://www.linkedin.com/in/juan-carlos-parada-3065303/HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Sjoukje Zaal: https://www.linkedin.com/in/sjoukjezaal/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/ProductionMarcel Van Der Burg: https://www.linkedin.com/in/marcel-van-der-burg-99a655/Dave Chapman: https://www.linkedin.com/in/chapmandr/SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett: https://www.linkedin.com/in/louis-corbett-087250264/
Haleon, a world-leading consumer health company, are dealing with large enterprise legacy, as they were formed via a demerger from GSK. While product engineering and the transition to product-centric organizations are often associated solely with born-in-the-cloud companies, the reality is usually much broader, and Haleon are on that journey. This week Dave, Rob and Sjoukje talk to Steve Westgarth, Global Head of Engineering & Architecture at Haleon, about product engineering best practices, building high performing teams, aligning product teams with the business, getting the engineers as close to the business as possible and whether Agile is dead or not.TLDR:02:30 Cookie confusion05:40 Cloud conversation with Steve Westgarth 29:00 Five key characteristics of high performing teams 35:00 A surprise birthday party!GuestSteve Westgarth: https://www.linkedin.com/in/stevewestgarth/HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Sjoukje Zaal: https://www.linkedin.com/in/sjoukjezaal/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/ProductionMarcel Van Der Burg: https://www.linkedin.com/in/marcel-van-der-burg-99a655/Dave Chapman: https://www.linkedin.com/in/chapmandr/SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett: https://www.linkedin.com/in/louis-corbett-087250264/
Sustainability and climate impact is widely understood as a critical problem, but what we can specifically do at an individual level in a business environment is sometimes less clear.This week, Dave, Sjoukje, and Rob talk to Rainer Karcher, Chief Sustainability Officer, Allianz Technology about how CSR and the Climate challenge come together, the 3 pillars of of societal responsibility, how digitalisation fits in, how to be a climate activist at work and whether we all should be one.TLDR03:05 Smart City and robot confusion 06:00 Cloud conversation with Rainer Karcher36:00 New steps into the future! GuestRainer Karcher: https://www.linkedin.com/in/rainerkarcher/HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Sjoukje Zaal: https://www.linkedin.com/in/sjoukjezaal/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/ProductionMarcel Van Der Burg: https://www.linkedin.com/in/marcel-van-der-burg-99a655/Dave Chapman: https://www.linkedin.com/in/chapmandr/SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett: https://www.linkedin.com/in/louis-corbett-087250264/
Live from the heart of Google Next'24 in Las Vegas, right from the Expo floor, we're bringing you a special limited series of episodes. Join us as we make connections between Google, AI, industry adoption, cloud transformation and customer experience. Plus, we'll keep you updated on all the latest news and juicy gossip. On day three of the conference Dave, Sjoukje, and Rob talk to Kevin Shatzkamer, Managing Director Conversational AI about Accelerating Customer Experience meets AIMiku Jha, Director, AI/ML Partner Engineering, about Software engineering for generative meets AI.TLDR:00:55 Announcements from the Expo floor at Google Next'2406:45 Accelerating Customer Experience meets AI with Kevin Shatzkamer35:00 Software engineering for generative meets AI with Miku Jha01:05:40 The gang round the week offGuests:Kevin Shatzkamer: https://www.linkedin.com/in/kshatzka/Miku Jha: https://www.linkedin.com/in/mikujha/HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Sjoukje Zaal: https://www.linkedin.com/in/sjoukjezaal/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/ProductionMarcel Van Der Burg: https://www.linkedin.com/in/marcel-van-der-burg-99a655/Dave Chapman: https://www.linkedin.com/in/chapmandr/SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett: https://www.linkedin.com/in/louis-corbett-087250264/
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This one is one of the best podcast that I have ever listened about customer experience transformation. I am listening this podcast and working on my project that is related to customer experience transformation https://tratechconsulting.co.uk/.
your sound is very nice ☺️
Society changed  it’s on us to fix it