Rivo Loyalty Rewards Referrals

One of the best customer service I have had on Shopify period! Arianne was super helpful, sorted out things with me and was quick on the reply. The platform is easy to use, and has lots of features to play with! Also has POS integration which Arianne pointed out which is super useful!
She managed to give up loads of goodies on the app and was just super helpful! Was with Loyalty Lion before this and they don't really have a "customer service", and takes days to reply. SO based on that, Rivo is Awesome!!!

The supporting team is excellent, very quick response and helpful. Especially shouting out for Jel. All the features are easy to use. And the app is with great value. I really like the idea of tiered loyalty programme. The only thing is I really want the feature that the customer could have discount on every order they make once they reach certain tier rather than one-time off discount. I'll be so happy to update my plan as long as this feature becomes available.

App works how we need it, with little to no issues.

Any time I have contacted support, responses have been quick, precise, friendly, and more importantly resolve the issue. Arianne was amazing today <3

Pete was very nice and answered my questions quickly. As for the app itself, it's pretty easy to understand with the tutorials and video help included. My only complaint is that the free version feels skimpy. You don't even get to give birthday rewards on the free version. However it is just enough to get a rewards program started and I can still offer a decent amount of ways for customers to earn rewards. Considering the nice support this app has, I still think its a good one to grow with my shop.

Abbie was helpful! Removed the branding as promised, and helped me create a custom favicon. I'm excited to start using Rivo now!

Arianne from Rivo has been an absolute lifesaver for my Shopify store! As a busy entrepreneur, I don't always have the time to handle the smaller details, and Arianne's quick responses and helpful service have been invaluable. I've received numerous bonuses and excellent support throughout my time with Rivo, and I'm truly grateful for their dedication to helping my business thrive."

My experience with Arianne and the entire team has been great, always helpful with timely replies and they really do seem to care about their customers. The integration has been a breeze to set up speaking as one who has got minimal coding experience.

Amazing and fast support from Paul! Easy to use and totally meets our needs about loyalty and rewards. I totally recommend as it can integrate with other apps too.

I have been using this app for over a month now and have been so impressed with customer support, in particular Arianne.

Every time I need help or support they are there, they answer quickly and actually help.

They go out of their way to help, it is refreshing to work with a company who do not take me for granted.

Thank you for being there when i need you and, Arianne is a superstar.

Shane
www.chicandco.co.uk

I got to hand it to the Rivo app and the support team. Jel is a awesome team rep. When I say awesome I mean AWESOME. What i didn't understand Jel made it clear and precise, any question that I had Jel had me covered on all ends making it easier for me to navigate the app. Thanks Jel you were a big help for me and my business.